Hello,

Please check upsell products now.
I’ve added an empty text widget in Appearance > Widgets > Single product page Sidebar. It is a bit strange behavior for the sidebar, so I’ve added this topic in task list for our developers. Until such behavior will be changed, you need to have some widget in “Single product page Sidebar” area to be able to see the product in single product sidebar.

Regards

Hello,

I hope you are well today and thank you for your question.
I can’t check the first link because of we need to login http://prntscr.com/hwb3cm
Could you please provide temporary wp-admin access in Private Content?
Thanks in advance.

Regards

Also, to prevent misunderstanding it would be better to create separate topics for different questions.
Thanks in advance.

Regards

Unfortunately, we can’t connect to FTP. Please check email, we’ve sent etheme.js and etheme.min.js files (backups these files and replace with new).
Also, we’ve made some changes in Custom css. Please, clear cache and check.

Regards

Please go to Theme Options > E-Commerce > Product Page Layout > Products masonry > OFF.

Regards

I’ve checked code of single product page and see class “sidebar-position-without” http://prntscr.com/hvxoxq, it is strange if you already selected sidebar position > left in Theme Options.
Could you provide temporary wp-admin access in Private Content?

Regards

Hello,

You’re welcome!
Looks like you didn’t make appropriate changes in js files. Please check.

Regards

Hello,

I hope you are well today and thank you for your question.
Please make sure that you enabled sidebar on single product page http://prntscr.com/hvwkyb

Regards

I did nothing in code. It is strange because of when I checked your site earlier it looked like all works fine. I see problems on your site now, but we do not have these issues on our test theme installation. Could you please also provide FTP access in Private Content?

Regards

Hello,

This looks like Slider Revolution plugin specific issue in Safari browser, therefore it is hard for us to find the issue and fix it.

Regards

You’re welcome!

.secondary-menu-wrapper .menu li:hover >a, .secondary-menu-wrapper .nav-sublist-dropdown .menu-item-has-children .nav-sublist ul > li > a:hover {
    color: red;
}

Regards

Hello,

We’ve sent typed-function.js file to your registration email, you need to add content of this file in child js, like https://prnt.sc/hvvekm https://prnt.sc/hvveuy.

Regards

Hello,

Please try to use this css code:

.product-content .product-summary-fixed .fixed-product-block .vc_single_image-img {
  width: 100%;
}

Regards

Hello,

Please try to add this code in Theme Options > Styling > Custom css > Custom css for mobile:

.top-bar {
    display:  block;
}
.top-bar .languages-area {
    display: block;
    float: none;
    text-align:  center;
    margin:  auto;
}
.top-bar .languages-area > div:first-child, .top-bar .top-links {
    display:  none;
}
.top-bar .languages-area > div {
    padding: 0;
    margin: 0;
}
.home .fullwidthbanner-container {
    margin-top: 10% !important;
}

Regards

Hello,

You use 2.7.2 theme version and woocommerce 3.2.5 v, so you need to update theme to latest version (that is compatible with latest woocommerce version) –
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

Regards