The tabs on the product page are not working.

This topic has 2 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: sus2k
    sus2k
    Participant
    January 4, 2018 at 05:25

    The tabs on the product page are not working.

    https://www.cuffz.com.au/product/3d-k-2so-cufflinks/#tab_9

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:28

    Hello,

    You use 2.7.2 theme version and woocommerce 3.2.5 v, so you need to update theme to latest version (that is compatible with latest woocommerce version) –
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/ (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

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