Forum Replies Created

Viewing 30 posts - 58,891 through 58,920 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:57

    Hello,

    Please provide screenshots to help me understand more.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:55

    Hello,

    You need to find plugins folder in wp-content folder, not in the theme folder.
    Please read https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:53

    Please change the previous code to this one:

    .single-product .thumbnails {
        margin-left: 0 !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:48

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 14:29

    Hello,

    Please change this code https://prnt.sc/i75rab to http://prntscr.com/i75rlp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 14:11

    Hello,

    You may select type of products in settings of Products element http://prntscr.com/i75flb
    To mark product as featured item go to Dashboard > Products > https://prnt.sc/i75gt4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:57

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:56

    Hello,

    You may use this custom css code:

    .main-nav .double-border {
        border: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:50

    Hello,

    You need to add text widgets for both languages (Appearance > Widgets > Footer Copyrights Left/Right > http://prntscr.com/i754dh)

    .footer-bottom .container {
        width: 100%;
    }
    .copyrights-widget .textwidget p {
        font-size: 12px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:45

    Hello,

    In Appearance > Widgets you have 1 static block for all languages http://prntscr.com/i751wu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:39

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:38
    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab.vc_active>a span {
        color: black;
    }
    

    Also, how can i stop the hover effect for the active tab?

    – you may only set own active background color for this for all tabs together via custom css:

    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab.vc_active>a {
        background-color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:31

    Hello,

    Please check your Home page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:28

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:11

    Hello,

    You need to update plugins on site (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:08

    Hello,

    Please explain your problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:59

    Please use this code:

    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab:nth-child(1)>a{
        background-color:white;
    }
    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab:nth-child(1)>a:hover{
        background-color:red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:40

    Hello,

    I can’t see your screenshots. Please check.
    Make sure that you use latest versions of required plugins https://www.8theme.com/download-plugins/
    If after plugins update the problem won’t be solved. Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:36

    Hello,

    We are glad that you sorted out 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:31

    Hello,

    Did you try to clear cache?
    Please provide us with your website URL so we can take a closer look.
    Do you use a child theme? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:07

    Hello,

    Thanks for the topic.
    Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:05

    Hello,

    Please read how to include js via child theme in this topic https://www.8theme.com/topic/possible-to-add-secondary-menu-to-fixed-menu/#post-181824

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:01

    Do not forget to clear cache before checking result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:48

    Hello,

    We’ve sent fonts_function.php file to your registration email. Please copy text of the function and add this code in functions.php file of your child theme http://prntscr.com/i72ju5

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:42

    Hello,

    Thanks for the topic.
    Looks like the problem with fixed header solved http://prntscr.com/i72i52
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:39

    Hello,

    1. I do not see the described behavior. Have you sorted out? If not, what browser do you use for the test?
    2. Try to add this code in Theme Options > Styling > Custom css:

    .menu-wrapper .menu>li.current-menu-item>a:after {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:36

    Hello,

    We are glad that you sorted out 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:35

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:34

    Hello,

    Please read this article https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings + don’t forget to regenerate thumbnails after changes (use Regenerate thumbnails plugin).
    Zoom effect shows the real size of images, if you don’t want the zoom you can disable it in Theme Options > E-commerce > Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 10:30

    Hello, @Rambros

    You need to update theme to version 4.15.1 or above https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and wait for 2 hours when Instagram cache will be updated.

    Regards

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    Viewing 58,920 results - 58,891 through 58,920 (of 68,187 total)
Viewing 30 posts - 58,891 through 58,920 (of 68,187 total)
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