Forum Replies Created

Viewing 30 posts - 58,891 through 58,920 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 09:15

    Hello,

    1. We did not make any changes. Likely such effect caused by cache. I’ve checked your Home page and the problem remains in explorer browser.
    2. You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 09:02

    Hello,

    Please describe your question in more details.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 09:01

    Hello,

    If you want to apply custom css code on all pages of site, you need to add this in Theme Options > Styling > Custom css or in style.css file of child theme.
    Also, custom css code can be added in Custom css for page – http://prntscr.com/i811gw and an effect of the code will be visible only on the particular page.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 08:48

    Hello,

    Please wait for a new theme update that will be released soon. The new theme version will be fully compatible with latest woocommerce version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 08:45

    Hello,

    We will release a new theme version soon. This version will be a fully compatible with Woocommerce 3.3.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 08:42

    Hello,

    Please wait for release a new theme update. The new theme version will be fully compatible with latest woocommerce version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 08:35

    Hello,

    .single-product .product-information .cart button[type="submit"] {
        background-color: #2fd03b !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2018 at 08:33

    Hello,

    I hope you are well today and thank you for your question.
    We will release a new theme version soon. A fix for this problem will be included in the update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 16:57

    Hello,

    You’re welcome!
    1. Please see screenshot http://prntscr.com/i7q5ge
    2. Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 15:35

    Hello,

    1. Looks like this is not possible to align the gallery, because of this default VC element do not have such possibility, but you may change Image Gallery element to Media grid element https://wpbakery.com/video-academy/media-and-masonry-media-grid/
    2. In this case, you may select header that will be looked great on all pages, but for home page header add this code http://prntscr.com/i7osq7:

    .page-content {
        padding-top: 0;
    }
    .header-wrapper {
        position: absolute;
        left: 50%;
        -webkit-transform: translateX(-50%);
        -moz-transform: translateX(-50%);
        -ms-transform: translateX(-50%);
        -o-transform: translateX(-50%);
        transform: translateX(-50%);
        z-index: 999;
    }
    .header-wrapper .main-nav .menu > li > a {
        color:  white;
    }

    and you may change logo image for home page in page settings > page layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 14:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 14:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 13:26

    Hello,

    I’ve checked your site and do not see the problem. Have you sorted out? If not, please provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 13:17

    Hello,

    Please explain your question in more details.
    You may select “Additional custom block” for product in Product options http://prntscr.com/i7mn14

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 13:14

    Hello,

    Please see screenshots http://prntscr.com/i7mjac > http://prntscr.com/i7mk93 and check your page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 13:02

    Hello, @dailydoseofgen

    Done. Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 11:43

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 11:36

    Hello,

    Please make sure that “Catalog visibility” for products is not “Hidden” https://prnt.sc/i7l5qu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 10:44

    Hello,

    1. Please use this custom css code:

    .top-panel-container {
        background-color: white;
    }

    2. Please read our documentation https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ and add MailChimp form in your prefooter static block http://prntscr.com/i7keu7 [mc4wp_form]
    Also, I would recommend you update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and update all plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 10:33

    Hello,

    If you want to edit header type 4 you can customize the wp-content/themes/woopress/headers/header-structure-1.php file. Make changes using a child theme https://codex.wordpress.org/Child_Themes to prevent losing it after theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 10:21

    Hello,

    1. The problem caused by WP Store Locator plugin, and even with a default theme activated this problem persist. Try to disable the plugin and check.
    2. I’ve cleared cache. Please check now. Do not forget to clear cache before testing an effect of custom code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 09:33

    Hello,

    Please try to add this code in Custom css:

    @media only screen and (max-width: 768px) {
       .single-product .fixed-product-block .fixed-content .cart .button {
           display: block;
           margin-left: 0;
       }
    }

    If this won’t help, please provide a screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 09:22

    Hello,

    I’ve replaced the file in wp-content/themes/Christian/framework folder. Please wait for 2 hours > clear all cache on site and check Instagram.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 09:13

    Hello,

    You may try to use Revolution Slider plugin, and select Carousel type, please see example https://revolution.themepunch.com/food-carousel-slider/ For more information please refer to slider documentation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:52

    Hello,

    Maybe the problem caused by cache of your mobile browser, try to clear it and check one more time or check this using another device.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:46

    Hello,

    I’m glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:33

    Hello,

    1. Go to Theme Options > E-commerce > Shop > Text for empty cart.
    2. “Search results” text relates to woocommerce plugin translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:25

    Hello, @migtec and @maveric2005

    The problem with   doesn’t relate to the theme, you will have the same behavior even with a default theme. This looks like the Visual Composer plugin specific issue, therefore it is harder for us to find the issue and fix it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:23

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:19

    Hello,

    I am glad that you sorted out.

    Regards

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    Viewing 58,920 results - 58,891 through 58,920 (of 68,231 total)
Viewing 30 posts - 58,891 through 58,920 (of 68,231 total)
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