Forum Replies Created

Viewing 30 posts - 58,921 through 58,950 (of 68,231 total)
1 2 3 … 1,964 1,965 1,966 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:18

    Hello,

    You’re welcome!

    Regards

    #183321 Copied In reply to: Footer has a blank space
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:17

    Hello,

    I’ve simply activated this option http://prntscr.com/i7injt in the plugin settings. Please check now http://prntscr.com/i7ino5.

    Regards

    #183320 Copied In reply to: Modification with a little usefull plug-in
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2018 at 08:13

    Hello,

    You’re welcome!

    Regards

    #183319 Copied In reply to: Footer static block translation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:55

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    #183281 Copied In reply to: Theme Update inquiry
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:54

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    #183280 Copied In reply to: Video Product do not work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:53

    Hello,

    1. Could you please provide temporary wp-admin access in Private Content?
    2. I do not see the code via console on your site. Have you removed it?

    Regards

    #183279 Copied In reply to: Home page scrolls down and 2 menu items selected
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:43

    Hello,

    On your site using 4.16.1 theme version, but latest one is 4.17.
    But you are right, even with latest theme version the options to hide label does not work on mobile. I’ve sent your notice to our developers, this will be fixed in next theme update.

    Regards

    #183277 Copied In reply to: menu mobile not working well
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:34

    Hello,

    Thanks for the link. On our demo, products do not have descriptions, but information added in short descriptions field and created attributes, please see screenshots http://prntscr.com/i77v0x > http://prntscr.com/i77uin + http://prntscr.com/i77uti
    Feel free to ask if you have any other questions.

    Regards

    #183276 Copied In reply to: Hosting Demo Home Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:23

    Hello,

    legenda/single-etheme_portfolio.php
    <?php echo do_shortcode('[rev_slider_vc alias="home"]'); ?>
    https://gyazo.com/4a6308fef2ed4d293129c60a11f61514 > https://gyazo.com/df21a7f9b88d0cb80ac5336a756254bb
    Make such changes via child theme to prevent losing them after theme update.

    Regards

    #183273 Copied In reply to: Can't assign Rev Slider in single portfolio header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:21

    Hello,

    Please provide us with your website URL so we can take a closer look. Also, you need to upload images for your products.

    Regards

    #183272 Copied In reply to: Hosting Demo Home Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:06

    Hello,

    Please update the theme to latest version, the problem should be fixed https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    #183270 Copied In reply to: menu mobile not working well
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 16:02

    Hello,

    This is not a widget, in the sidebar shown upsells products http://prntscr.com/i77api + http://prntscr.com/i77axc

    Regards

    #183269 Copied In reply to: info
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:57

    Hello,

    Please provide screenshots to help me understand more.

    Regards

    #183268 Copied In reply to: VC Column Gap setting not responding.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:55

    Hello,

    You need to find plugins folder in wp-content folder, not in the theme folder.
    Please read https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?).

    Regards

    #183267 Copied In reply to: VISUAL COMPOSER DOES NOT WORK
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:53

    Please change the previous code to this one:

    .single-product .thumbnails {
    margin-left: 0 !important;
}

    Regards

    #183266 Copied In reply to: Products gallery images aren't aligned
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 15:48

    Hello,

    You’re welcome!

    Regards

    #183263 Copied In reply to: Sidebar not showing on sidebar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 14:29

    Hello,

    Please change this code https://prnt.sc/i75rab to http://prntscr.com/i75rlp

    Regards

    #183248 Copied In reply to: Review stars disappear on smartphone
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 14:11

    Hello,

    You may select type of products in settings of Products element http://prntscr.com/i75flb
    To mark product as featured item go to Dashboard > Products > https://prnt.sc/i75gt4

    Regards

    #183246 Copied In reply to: Selecting featured & trending items
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:57

    You’re welcome!

    Regards

    #183243 Copied In reply to: Tab styling.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:56

    Hello,

    You may use this custom css code:

    .main-nav .double-border {
    border: none;
}

    Regards

    #183242 Copied In reply to: Change menu double line into single line
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:50

    Hello,

    You need to add text widgets for both languages (Appearance > Widgets > Footer Copyrights Left/Right > http://prntscr.com/i754dh)

    .footer-bottom .container {
    width: 100%;
}
.copyrights-widget .textwidget p {
    font-size: 12px;
}

    Regards

    #183240 Copied In reply to: Footer Copyrights didn't reflect the changes even after modifying string
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:45

    Hello,

    In Appearance > Widgets you have 1 static block for all languages http://prntscr.com/i751wu

    Regards

    #183239 Copied In reply to: Footer static block translation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:39

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    #183237 Copied In reply to: Attributes list
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:38 
    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab.vc_active>a span {
    color: black;
}

    Also, how can i stop the hover effect for the active tab?

    – you may only set own active background color for this for all tabs together via custom css:

    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab.vc_active>a {
    background-color: red;
}

    Regards

    #183236 Copied In reply to: Tab styling.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:31

    Hello,

    Please check your Home page now.

    Regards

    #183235 Copied In reply to: Question about Maria grid layout for home page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:28

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    #183234 Copied In reply to: Modification with a little usefull plug-in
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:11

    Hello,

    You need to update plugins on site (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    #183232 Copied In reply to: VISUAL COMPOSER DOES NOT WORK
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 13:08

    Hello,

    Please explain your problem in more details.

    Regards

    #183231 Copied In reply to: menu mobile not working well
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:59

    Please use this code:

    .wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab:nth-child(1)>a{
    background-color:white;
}
.wpb-js-composer .vc_tta-color-white.vc_tta-style-flat .vc_tta-tab:nth-child(1)>a:hover{
    background-color:red;
}

    Regards

    #183221 Copied In reply to: Tab styling.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2018 at 11:40

    Hello,

    I can’t see your screenshots. Please check.
    Make sure that you use latest versions of required plugins https://www.8theme.com/download-plugins/
    If after plugins update the problem won’t be solved. Please provide temporary wp-admin access in Private Content.

    Regards

    #183212 Copied In reply to: VISUAL COMPOSER DOES NOT WORK
  • 1 2 3 … 1,964 1,965 1,966 … 2,273 2,274 2,275
    Viewing 58,950 results - 58,921 through 58,950 (of 68,231 total)
Viewing 30 posts - 58,921 through 58,950 (of 68,231 total)
1 2 3 … 1,964 1,965 1,966 … 2,273 2,274 2,275

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