Forum Replies Created

Viewing 30 posts - 58,471 through 58,500 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:31

    Hello, @gendif

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:30

    Hello,

    The outdated file relates to your child theme https://prnt.sc/ibwghh (you just need to compare 2 files and add the missing code to your child theme file).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:14

    Hello,

    This because of your attributes have “count” 0 – http://prntscr.com/ibw8ey, so “Filter Products by Attribute” widget that you added in shop sidebar doesn’t display anything.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:40

    Hello,

    Ok. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:38

    Hello,

    You may find files here – https://www.8theme.com/download-plugins/ (Revolution Slider default examples – v.5.x/v.4.x).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:37

    Hello,

    Your purchase code is not valid. You need to contact Envato about this, so, please, open support ticket – https://help.market.envato.com/hc/en-us/requests/new

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:17

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css:

    .tax-product_cat .filter-wrap .products-per-page {
        display:none;
    }

    2. Follow theme documentation and make sure that you used correct settings and classes https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:10

    Please clear cache and check menu now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 14:08

    Hello,

    Please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:59

    Hello,

    Let’s continue our conversation here – https://www.8theme.com/topic/woocommerce-get_refreshed_fragments/#post-184414

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:51

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:49

    Hello,

    We’ve changed some settings of WP Rocket plugin that helped to speed up your site http://prntscr.com/ibuvhp. Also, you need to optimize images http://prntscr.com/ibuvy5https://tinypng.com/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:46

    Hello,

    Please provide FTP access (FTP hostname, FTP username, FTP password) in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:22

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css or in style.css file of child theme:

    .home .posts-slider article > div {
        min-height: 509px;
    }

    2.

    .home .blog-post .read-more {
        color: red;
    }

    3.

    .single-post .no-comments {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:08

    Hello,

    Yes, you need to use together legenda theme 3.6 and WC 3.3.1 v.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:04

    Hello,

    Please provide us with FTP and admin panel access to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 13:03

    Hello,

    Theme Options > Shop > http://prntscr.com/ibu6zg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 12:00

    Hello,

    1. Please add this code in Theme Options > Custom css or in style.css file of child theme:
    .mobile-nav-heading, .et-mobile-menu li a, .mobile-nav .links li a{color: #fff;}
    2. Please add this code in Theme Options > Custom css > Custom css for mobile:

    .home .products-grid .product {
        width: 33.33% !important;
    }
    .home .row-count-3 .product:nth-child(2n+1), .home .row-count-4 .product:nth-child(2n+1){
        clear: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:50

    Hello,

    Please describe in details how we can recreate the problem on your site.
    Do you have this problem only with our theme or with Storefront too?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:45

    Hello,

    I’ve checked your site and do not see the problem. Is this solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:39

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:34

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .products-grid .content-product {
        border: 1px solid black;
    }
    .products-grid .product-details {
        min-height: 160px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:23

    Hello,

    Tell me, please, what version of XStore Core plugin do you use? Please make sure that all required plugins are latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:21

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Global Custom css:

    @media only screen and (max-width: 1400px) and (min-width: 992px){ 
        .header-xstore .navbar-header {
            width:  15% !important;
        }
        .menu-wrapper .menu > li > a {
            font-size: 18px;
            padding: 0.77em 0.5em;
        }
    }
    @media only screen and (max-width: 1200px) and (min-width: 992px){ 
        .menu-wrapper .menu > li > a {
            font-size: 14px;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 11:10

    Hello,

    You need to open your .po file and update it from pot https://prnt.sc/ibsl83 then use new .po and .mo files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 10:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 10:59

    Hello,

    Please do not use WC 3.3.1 version, because the theme version 3.4 is not compatible with this latest woocommerce version. Looks like you replace woocommerce files in our theme folder so now you have such result on site.
    Please provide us with FTP and admin panel access to your site, so we could upload 3.2.6 WC version and correct theme files.
    Once new theme version will be released you will be able to update theme and WC.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 10:51

    Hello,

    Woocommerce > Settings > Accounts > Enable customer registration on the “My account” page.

    Regards

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    Viewing 58,500 results - 58,471 through 58,500 (of 68,223 total)
Viewing 30 posts - 58,471 through 58,500 (of 68,223 total)
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