Forum Replies Created

Viewing 30 posts - 57,811 through 57,840 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 15:22

    Hello,

    The wp-admin credentials are incorrect. Please check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 15:17

    Hello,

    The problem is that Visual Composer media grid doesn’t work inside elements like tabs or accordion. That’s why we suggest you use standard WordPress gallery for your images. You can add it via Text block -> Add Media -> Create gallery.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 15:10

    Hello,

    If you need help you can contact us in different ways: forum (content that will be added in Private Content area is visible for you and the support staff only), support chat (Theme Options > General > Layout > Support chat > On), contact form https://www.8theme.com/contact-us/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 15:05

    Hello,

    Please, be as specific as possible and describe the desired result.
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:52

    Hello,

    Please, open xstore/framework/theme-functions.php file and edit 166 line https://prnt.sc/ijy172 > http://prntscr.com/ijy1sr then the padding from Theme Options should work fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:47

    Hello,

    Please provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:27

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:26

    Hello,

    Please add this code in Custom CSS for desktop:

    .banner.valign-middle .banner-content h2 {
        font-size: 20px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:21

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:20

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:20

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:08

    Hello,

    Sorry, but I can’t see the problem.
    It would be hugely helpful to us if you are able to indicate any steps taken up until the issue occurred. We may need to be able to recreate your issue on our end, and having this information would help with that. Please, be as specific as possible.
    What version of theme and WC do you use on site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 14:03

    Hello,

    Check the plugin settings http://documentation.laborator.co/item/like-2-discount/installing-and-configuring-plugin/ And make sure that you use the latest version 1.4 of the plugin https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:56

    Hello,

    Please change the previous code to:

    html#facebook body.plugin {
        color:  #fff;
    }
    .top-bar .fb_iframe_widget span {
        height: 40px !important;
    }

    then clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:50

    Ok. I do not see the problem http://prntscr.com/ijx3eg Please clear cache and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:48

    Hello,

    Please provide link to page with the problem and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:43

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:41

    Hello,

    I would recommend you to create footer as static block, then you will be able to edit content of it using VC.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:40

    Hello,

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:34

    Hello,

    If you use [8theme] Product categories element you may change Style of categories displaying in the element settings. Also, here you may find examples of Grid products categories displaying – http://massive.mpcthemes.net/grid-products-categories/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:28

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:25

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:25

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:19

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:18

    Hello,

    Please see media settings from our demo – http://prntscr.com/ijwlks (don’t forget to regenerate thumbnails after changes).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:11

    Hello,

    Unfortunately, I can’t login. Please check credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:09

    Hello, @cdixonsu

    Did you edit .php file of header in child theme? Please activate a parent theme on site and check if the problem will be solved.
    If even with parent theme the problem won’t be solved, please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 13:06

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:58

    Hello,

    Likely this is a cache problem. You need to clear all cache and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2018 at 11:56

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 100% !important;
    }
    

    Regards

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    Viewing 57,840 results - 57,811 through 57,840 (of 68,223 total)
Viewing 30 posts - 57,811 through 57,840 (of 68,223 total)
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