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Viewing 30 posts - 56,731 through 56,760 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:45

    Hello @sneha87,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:44

    Hello,

    On your screenshot, I see that you set the border radius – 1px, but border width wasn’t written – http://prntscr.com/iwgkou

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:40

    Hello,

    Do you want to change the size of product titles or icons on hover? Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:37

    Hello @skop81,

    We are planning to release a new theme update tomorrow, please wait for it.
    I do not see the pagination problem on your site http://prntscr.com/iwggpw Likely it was a cache effect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:24

    Hello @sneha87,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:10

    3/5. Please see screenshot – http://prntscr.com/iwfvl4
    6. I do not see the problem http://prntscr.com/iwg17i Please provide link to page with the problem.
    7. We’ve sent widgets.php file to your registration emails. You need to replace this file in royal/framework folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:47

    Hello,

    We’ve sent you a new archive-product.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:44

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .single-product .product-information table.variations td.label, .product-information table.variations td.value {
        display:  inline-block;
        width: auto;
    }
    .single-product .product-information table.variations td.label {
        margin-right: 15px;
        vertical-align: middle;
    }
    .single-product .product-information table.variations {
        width: 100%;
    }
    .single-product .product-information table.variations td.label label {
        font-size: 20px;
        margin-bottom: 30px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:30

    Hello,

    Please clear cache and check one more time http://prntscr.com/iwfk7b

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:29

    Hello,

    Here is a screenshot of our demo – http://prntscr.com/iwfjro
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:10

    Hello @lemc1414,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:09

    Hello @hafizakaybi,

    I am glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:08
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:04

    Hello,

    Thank you for purchasing our theme and for reaching us.
    1. Theme Options > E-commerce > Products Page Layout > Show product brands > Off.
    2. Theme Options > E-commerce > Products Page Layout > Image hover effect and Buttons hover.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 09:00

    Hello,

    1. Theme Options > General > Breadcrumbs
    2. You can add the Instagram element to a static block (go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/) and set it on Shop via [8theme] Layout options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 08:42

    Hello,

    1. You have such situation because of https://gyazo.com/079dfdbf385bbddf2939e3f08400916d
    so please add this code in Custom css:

    .page-wrapper .fixed-header-area.color-dark .menu > li > a{
        color: #000;
    }

    2, 3. Your main font is black https://gyazo.com/c7ff3aae6cff737ff4a3cdabf62bf8f1 so use this custom css:

    .single_add_to_cart_button, .pagination-cubic li span.page-numbers.current {
        color: white !important;
    }

    4. Before 3.3 version WooCommerce had options for every type of image – single product, catalog and gallery image. In version 3.3 WC developers changed options and moved them to the Customizer. In version 3.3.3 they removed image settings at all even from customizer. We keep the previous version of their settings http://prntscr.com/ik093w But 8theme product widgets and gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails. You may also try to change image settings using WC hooks that WC developers offer https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3-

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 08:19

    Hello,

    1. Please provide FTP access in Private Content.
    2. I’ve re-saved Theme Options. Please check.
    3. Could you please provide a screenshot for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 08:16

    Hello,

    1. Edit page > [8theme] Layout options > Breadcrumbs Style > Disable.
    2. Please add this code in Theme Options > Styling > Custom css

    .woocommerce-checkout .select2-results {
        background-color:  black;
    }
    .woocommerce-checkout .select2-container--default .select2-selection--single .select2-selection__rendered {
        color:  black;
    }
    .woocommerce-checkout .select2-container--default .select2-results__option[data-selected=true] {
        background-color: #ffb4577a;
    }

    3. Theme Options > General > Mobile Header Settings > Mobile header text color > White.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 08:07

    Hello,

    Unfortunately, there is no such possibility, so this requires additional customization. Additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy ) If you need help with additional customization contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:58

    Hello,

    Please clear cache and check one more time https://prnt.sc/iweev6

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:52

    Hello,

    Unfortunately, the wp-admin credentials are incorrect. Please check them.
    I would recommend you to set margin values in settings of the row element and the slider element. Or provide correct access so we can do it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:41

    Hello @Malvine,

    Did you test your site here https://search.google.com/structured-data/testing-tool/u/0/ ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:39

    Hello,

    https://www.8theme.com/forums/classico-wordpress-support-forum/http://prntscr.com/iwe79q
    If you use default VC Image Gallery, all available options can be found in settings of the element. Please watch this video https://wpbakery.com/video-academy/add-gallery-wpbakery-page-builder-wordpress/
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:33

    Hello,

    WooCommerce developers have added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/ WooCommerce set the higher priority for the new option and it overwrites our settings.
    You can change number of products per row using Customizer ( > WooCommerce > Product Catalog > Products per row).
    You can change products image size via Customizer > Woocommerce > Product Images.
    Please add this code in custom.css:

    .product-loop .product .product-image-wrapper > a, .slide-item .product .product-image-wrapper > a {
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:24

    Hello,

    1, 2. Please read our documentation https://www.8theme.com/demo/docs/legenda/#!/wishlist
    3. Reviews will be shown by default if you enabled this option in Woocommerce > Settings + http://prntscr.com/iwe2ta and your products are already ranked.
    4. 1) Please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php file of child theme)
    2) Please add this code in custom.css:

    .single-product-page .product-info .sku_wrapper {
        display: none;
    }

    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:14
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:09

    Hello,

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 07:07

    Hello @Lucas Walder,

    We’ve sent wp-instagram-widget.php file to your registration emails.
    You need to replace this file in xstore/framework/widgets/ folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2018 at 16:40

    Hello,

    We checked the FTP and see only empty directory http://prntscr.com/ivdhki
    Seems this user has wrong destination folder.

    Regards

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    Viewing 56,760 results - 56,731 through 56,760 (of 68,227 total)
Viewing 30 posts - 56,731 through 56,760 (of 68,227 total)
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