Forum Replies Created

Viewing 30 posts - 56,701 through 56,730 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 14:25

    Hello,

    In 4.12 theme version was added “Smart Menu” option (8Theme -> General -> Header settings).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 14:20

    Hello,

    We are theme support and we can help you with issues related strictly to our theme.
    If you need help with additional customization contact WP-Kraken team.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 14:12

    Hello,

    Thanks for using our theme.
    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope – https://themeforest.net/page/item_support_policy. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
    If you need help with additional customization contact WP-Kraken team.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:59

    Hello,

    1. Please check how this works with default WC theme – Storefront
    2. To disable the “Clear” you can add this code in Theme Options > Styling > Custom css:

    .single-product .value .reset_variations {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:53

    Please provide some screenshots for better understanding the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:48

    Hello,

    Please submit a topic here – https://www.8theme.com/forums/royal-wordpress-support-forum/ and provide us with your website URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:46

    Hello,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:43

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:40

    Hello,

    The code works fine http://prntscr.com/iwj33q

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:32

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .content-product .product-title a {
        font-size: 12px;
    }
    .product-view-mask2 .show-quickly:before, .product-view-mask2 .footer-product .button:before {
        font-size: 14px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:20

    Hello @temppelinemanta,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:14

    Hello,

    Do you have the custom.css file in legenda folder? If you do not have the file, make sure that it disabled in Theme Options > Custom css.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 13:07

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:54

    Hello,

    You can create a static block https://www.8theme.com/documentation/xstore/support/static-blocks/ using VC and set it in Appearance > Widgets > Footer Copyrights Left area.
    Also, add this code in Theme Options > Styling > Custom css to make the width of Footer Copyrights Left area 100%:

    .footer-bottom .container > .row {
        -webkit-flex-wrap:  wrap;
            -ms-flex-wrap:  wrap;
                flex-wrap:  wrap;
    }
    .footer-copyrights, .footer-copyrights-right {
        width:  100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:50

    Hello,

    Our theme doesn’t create the blog folder. You can temporary activate a default theme on site and check.
    I would recommend you to find out conditions for the folder creating, disable all 3-rd party plugins and activate them one by one to find which one creates the folder.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:43

    Hello,

    Please read our documentation https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
    You may import different pages via Theme Options > Import / Export > Dummy content > Import additional pages.
    Here you can find “XStore XML files” – https://www.8theme.com/download-plugins/
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:39

    Hello,

    1.
    .header-wrapper header > .container .container-wrapper > .navbar-header {
    width: auto;
    }
    2. Please provide some screenshots for better understanding your question.
    3. https://prnt.sc/iwi6ha

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:28

    Hello,

    Please make sure that code from the Private Content is correct. I see that you used another one to create an account on our forum.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:25

    Hello,

    1. You use default WC element. Please try to use [8theme] Product categories element.
    2. Make sure this is enabled http://prntscr.com/iwhsoy then
    http://prntscr.com/iwhsfl
    <?php echo get_post_meta(get_the_ID(), 'custom_link', true); ?>
    https://prnt.sc/iwhyde
    classico/woocommerce/single-product/product-thumbnails.php (do changes via child theme).
    3. http://prntscr.com/iwg96n
    4. To find out a needed class, you may simply inspect the page using devtools in chrome browser https://developers.google.com/web/tools/chrome-devtools/inspect-styles/
    To access the DevTools, open a web page or web app in Google Chrome. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:18

    Hello,

    I would recommend you to contact woocommerce support or use this css code to remove the filter:

    .woocommerce-ordering .fancy-select {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:06

    Hello,

    You can copy related.php (xstore/woocommerce/single-product) to xstore-child/woocommerce/single-product and make such changes https://prnt.sc/iwgubc:

    $cats_array = wp_get_post_terms($product->get_id(),'product_cat',array('fields'=>'ids'));
    $args = apply_filters( 'woocommerce_related_products_args', array(
    	'post_type'            => 'product',
    	'ignore_sticky_posts'  => 1,
    	'no_found_rows'        => 1,
    	'posts_per_page'       => $posts_per_page,
    	'orderby'              => $orderby,
    	'post__in'             => $related,
    	'post__not_in'         => array( $product->get_id() ),
    	'tax_query' => array(
    		array(
    			'taxonomy' => 'product_cat',
                'field' => 'id',
                'terms' => $cats_array
    		)
    	)
    ) );

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 12:03

    Hello,

    Please provide your purchase code in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:58

    Hello @Gemma,

    Please clear cache and check one more time http://prntscr.com/iwgs4a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:55

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:45

    Hello @sneha87,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:44

    Hello,

    On your screenshot, I see that you set the border radius – 1px, but border width wasn’t written – http://prntscr.com/iwgkou

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:40

    Hello,

    Do you want to change the size of product titles or icons on hover? Please describe the desired result in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2018 at 10:37

    Hello @skop81,

    We are planning to release a new theme update tomorrow, please wait for it.
    I do not see the pagination problem on your site http://prntscr.com/iwggpw Likely it was a cache effect.

    Regards

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    Viewing 56,730 results - 56,701 through 56,730 (of 68,223 total)
Viewing 30 posts - 56,701 through 56,730 (of 68,223 total)
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