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Viewing 30 posts - 56,281 through 56,310 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:22

    Hello,

    Please try to use this css code:
    #ubermenu-nav-main-70-main-menu {float: right; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 09:13

    Hello,

    Please see screenshots http://prntscr.com/j14ni8
    http://prntscr.com/j14pkb > http://prntscr.com/j14p4y
    To change the hover color, please add this code in Theme Options > Custom css:

    .main-footer a:hover {
        color: red !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:58

    Hello,

    Thanks for the topic.
    Please tell me if it works with default WC theme – Storefront? Or you have such situation only when our theme is activated.
    What error message do you get in the console?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:55

    Hello,

    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy)
    You can change product permalinks in Settings > Permalinks > Product permalinks > Custom base.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:51

    Hello,

    To find out classes of elements, you may simply inspect the page using devtools in chrome browser https://developers.google.com/web/tools/chrome-devtools/inspect-styles/
    To access the DevTools, open a web page or web app in Google Chrome. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.
    For example https://gyazo.com/0fa661e56676453f1f1589d360ca33db https://gyazo.com/7e3054e27a540cfa1a426545b473bfb8
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:40

    Hello,

    I would recommend you to contact the plugin support https://prnt.sc/j14ab7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:34

    1.

    .breadcrumbs-type-disable.et-header-not-overlap:not(.home) .header-wrapper {
        margin-bottom: 0px;
    }

    2.

    .header .navbar-header .my-account-link a:after {
        content: '';
        display: block;
        height: 30px;
        position: absolute;
        top: 100%;
        width: 50px;
        left: -50%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:26

    We recommend WPML plugin as our theme is compatible with it. But if you want to use free multilingual plugins you can find them yourself and try on your site. Unfortunately, we can’t recommend some of them as we don’t give guaranty for full compatibility with the theme.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:21

    Hello,

    1. We’ve tested the theme with PHP 7.0, so it is difficult to say what the reason of your problem on first sight. Could you please re-create the problem on a staging site, and provide us with access?
    2. Link to the page will be appreciated.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:16

    Hello,

    I do not see the problem http://prntscr.com/j13yi9 What browser do you use?
    Please check the page on another device.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:14

    Hello,

    You’re welcome!
    Thank you very much for such good thoughts! Have a nice day 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:12

    Unfortunately, we cannot connect. Please, contact your hosting provider to get correct FTP access to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:04

    Hello,

    Please provide screenshot of the problem, your site URL, and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 08:03

    Hello,

    Did you try to delete all cache?
    Have you tried to disable all 3-rd-party plugins?
    Have you checked if this issue appears with our theme only or with a default theme too?
    Do you use CDN?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:52

    Hello,

    Could you please provide temporary wp-admin and FTP access, so we can take a closer look? Also, what keywords for search do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:49

    Have you commented the line – https://prnt.sc/j13ey7 ? if yes, the import of base demo contact should work. Could you please try to import data via Theme Options one more time? Let me know result. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:44

    Hello,

    Do you use 4.23 theme version? Please provide us with your website URL so we can take a closer look. Also, please provide some screenshots for better understanding the problem with brands. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:40

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Do you have any errors in the console on Menus page?
    Could you please provide temporary wp-admin access in the Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:35

    Hello,

    Firstly, what error do you have in the console http://prntscr.com/j13dfr ? Did you try to clear your browser cache and try again? If yes, you also may comment this line http://prntscr.com/j13e1a > https://prnt.sc/j13ey7 (legenda/framework/import file) and check if the content will be imported, but in this case, the slider should be imported using file (we sent it to your registration email).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:27

    Edit page using VC and check rows http://prntscr.com/j13fto and slider element settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:23

    Hello,

    You’re welcome!
    http://prntscr.com/j13e5y

    .my-account-link ul {
        border-color: #1a1a1a;
    }

    http://prntscr.com/j13ec0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2018 at 07:18

    Hello,

    Please update the theme to the latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 16:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 15:58

    Hello @GEMA,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 15:39

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 15:35

    1. Please try to add this code also:

    @media only screen and (min-width: 992px) {
        .product-loop .product .product-image-wrapper img {
            height: 180px;
            width:  auto;
        }
    }

    2. Sorry, but there is no such possibility. This request additional customization.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 15:31

    Hello,

    1. Please add this code in Theme Options > Custom css:

    .header-logo img {
        max-width: 250px;
    }

    2.

    .menu > li > a {
        padding-left: 18px;
        padding-right: 18px;
    }

    Regards

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    Viewing 56,310 results - 56,281 through 56,310 (of 68,227 total)
Viewing 30 posts - 56,281 through 56,310 (of 68,227 total)
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