Hello,
You’re welcome!
Regards
Hello,
You’re welcome!
Regards
Theme Options > E-commerce > Categories > Product categories widget title color and Product categories widget title background color
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Please see slider settings from our demo http://prntscr.com/j3rzu7 http://prntscr.com/j3s00q http://prntscr.com/j3s06j and compare it with your settings.
Unfortunately, I can’t check your settings because of this error http://prntscr.com/j3s13l (you need to contact your hosting provider support regarding this issue as it’s related to server configuration).
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You’re welcome!
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Hello,
We’ve made changes in xstore-child/woocommerce folder. Please, clear cache and check http://prntscr.com/j3s2x8
To remove white space under tabs, add this code in Theme Options > Styling > Custom css:
.single-product .content-page {
padding-bottom: 0px;
}
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Hello,
Looks like your widgets changed positions. Different themes have different widgets areas. Sometimes after changing the active theme, such situation happens. Please go to Appearance > Widgets > and set widgets on correct positions.
Read more about widgets – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
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Hello,
Thanks for the topic.
Please follow our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process! Your theme options could be exported in a file (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong.
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Please, re-save your Royal options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes.
Note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
If after theme and plugins updating you’ll see the notice that some files of your child theme are out of date, you just need to compare 2 files and add the missing code to your child theme file.
WooCommerce developers added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/ WooCommerce set the higher priority for the new option and it overwrites our settings.
You can change number of products per row using Customizer ( > WooCommerce > Product Catalog > Products per row).
Let us know if you need any further assistance.
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This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
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Thank you very much for using our theme and for your kind words! 🙂
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Hello,
Thanks for the topic.
Theme Options > Import / Export > Dummy content > Import of the additional pages
Please read more – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
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Hello,
Please refer to this article:
https://businessbloomer.com/disable-variable-product-price-range-woocommerce/
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You’re welcome!
Would you mind to rate our product:
https://themeforest.net/downloads
That would be much appreciated 🙂
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This is your slider – http://prntscr.com/j3qdkj
Please read here about slide background image https://www.themepunch.com/revslider-doc/main-background/
here is a screenshot from our demo – http://prntscr.com/j3qejm
This section http://prntscr.com/j3qetm is a row with 2 columns and banners inside https://prnt.sc/j3qf7a
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You’re welcome!
Likely such result is the effect of your changes in header-structure-3.php (royal-child/headers). Try to re-name the file, if all works fine and changes there are not required, delete this file from the child theme.
Here is a list of appropriate header types and files:
admin file
1 – 1
2 – 1
3 – 1
4 – 1
5 – 1
6 – 2
7 – 2
8 – 3
9 – 1
10 – 4
11 – 4
12 – 4
13 – 5
14 – 5
15 – 1
16 – 1
17 – 6
18 – 2
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I am glad that you sorted out.
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
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The credentials to wp-admin panel are incorrect. Please check them.
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We’ve made changes in the child theme (woocommerce folder) according to the article you provided.
To be able to see the result, activate the child theme on site.
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Unfortunately, we can’t connect https://prnt.sc/j3pn31 Please check.
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Please change this code:
.posts-slider .blog-post .read-more{
margin-left: 0px;
}
to:
.posts-slider .blog-post .read-more {
margin-left: 0 !important;
}
Regards
Hello,
The “Accordion” element is a default element of VC, that work in the same way independent on the theme.
You can change the element to another one, for example, Tabs.
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Hello,
Does it work the same way with default theme like Storefront?
Have you tried to disable all 3-rd-party plugins?
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Hello,
By default, there is no such possibility.
If you provide correct FTP access, we can change positions of tabs on mobile to place them under product images.
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You’re welcome!
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Please see screenshot http://prntscr.com/j3orp9 (content from this area is visible only for our technical support).
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Also, check settings for the page http://prntscr.com/j3oi3l
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Hello,
Thanks for the topic.
Please check Theme Options > General > Header Settings > Header overlaps the content
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Contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
https://prnt.sc/j3oa7u
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IP address of the specialist who will work on your problem is 176.98.70.175.
https://prnt.sc/j3o8t1
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Is it a password? What username should we use?
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Hello,
Please update WPBakery Page Builder and Massive Addons for WPBakery Page Builder plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
If this won’t help, check the server error logs to find out what error appears on your site when you trying to edit page.
Regards