Swap Short Description and "Tabbed Description" content?

This topic has 17 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 09:18

    Hi there,

    I’ve realised that on mobile the user has to scroll down all the way past everything to see the main description of the product.

    Is there a way to swap the content for the short description and main description so that the main description shows under the product images?

    I can’t do this manually as there are 1000’s of products.

    Thanks in advance.

    Please, contact administrator
    for this information.
    16 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 09:43

    Hello,

    By default, there is no such possibility.
    If you provide correct FTP access, we can change positions of tabs on mobile to place them under product images.

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 10:02

    Hi Rose,

    Thanks very much – SFTP Access already provided. My host doesn’t allow FTP.

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 10:05
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 10:05

    Unfortunately, we can’t connect https://prnt.sc/j3pn31 Please check.

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 10:07

    sorry try this username (shown in private content)

    Please, contact administrator
    for this information.
    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 10:24
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 10:25

    We’ve made changes in the child theme (woocommerce folder) according to the article you provided.
    To be able to see the result, activate the child theme on site.

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 10:38

    Thank you so much!

    It’s almost perfect. Just one small problem…

    The- My account|Logout and the Search facility have disappeared from the header.

    This is probably from a previous (old) mod but I don’t know how to fix?

    I really appreciate your time.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 10:48

    You’re welcome!
    Likely such result is the effect of your changes in header-structure-3.php (royal-child/headers). Try to re-name the file, if all works fine and changes there are not required, delete this file from the child theme.
    Here is a list of appropriate header types and files:
    admin file
    1 – 1
    2 – 1
    3 – 1
    4 – 1
    5 – 1
    6 – 2
    7 – 2
    8 – 3
    9 – 1
    10 – 4
    11 – 4
    12 – 4
    13 – 5
    14 – 5
    15 – 1
    16 – 1
    17 – 6
    18 – 2

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 11:31

    Best. Support. Ever!

    Perfect – Thanks once again.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 12:02

    You’re welcome!
    Would you mind to rate our product:
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 12:02

    AAGGHH!

    Just discovered that now if you click on any of the tabs the don’t work??

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 12:04

    Ignore above – Caching issue – Now fixed.

    Avatar: UcaseLtd
    UcaseLtd
    Participant
    April 11, 2018 at 12:07

    5* review left 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 12:10

    Thank you very much for using our theme and for your kind words! 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 12:11

    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

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The issue related to '‘Swap Short Description and "Tabbed Description" content?’' has been successfully resolved, and the topic is now closed for further responses

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