Hello,
Please do the update on both sites, as before, and let us know.
Don’t forget to create backup of your files and database before starting update process.
Regards
Hello,
Please do the update on both sites, as before, and let us know.
Don’t forget to create backup of your files and database before starting update process.
Regards
Hello,
Here is our documentation https://www.8theme.com/demo/docs/lifestyle/#theme_installation_and_upgrade
Could you please provide wp-admin access in the Private Content area?
Regards
You’re welcome!
Regards
Hello,
1. Please check your settings – http://prntscr.com/j46meu
Try to delete -30px from Desgn Options and add this code in Theme Options > Custom css > Custom CSS for desktop:
.home .wpb_revslider_element {
margin-top: -30px;
}
2. Here you can find code for re-ordering tabs https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php file of child theme).
Regards
Hello,
I’ve sent your request to our developers. This will be fixed in one of next theme updates.
Regards
.shop-table .table-bordered td.product-quantity .quantity input[type=number] {
width: 60px !important;
}
Regards
Hello,
Please add this code in Custom css as a temporary solution:
.single-product .swipers-couple-wrapper .swiper-vertical-navig {
background-color: transparent;
}
we will fix it in next theme update.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.mobile-menu-wrapper .links .login-link {
display: none;
}
Regards
Hello,
1. Please provide names of products which we can use for re-creating the problem.
2. Have you checked if this issue appears with our theme only or with default Storefront theme too?
Regards
Hello,
Copy xstore/woocommerce/single-product/product-image.php file into child theme
and edit the file http://prntscr.com/j45vnc > http://prntscr.com/j45vu4
wp_is_mobile()
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
You’re welcome!
Let us know if you need any further assistance.
Regards
Hello,
Theme Options > E-commerce > Single Product Page > Slider direction > Vertical.
Regards
Hello,
Please add this code in Custom css:
.product_list_widget .product-title a {
font-size: 11px;
line-height: 1.2;
}
Regards
Hello,
I’ve created a Test page with 3 banners. Please check.
Regards
Hello,
Please create a staging site with the latest theme version and the problem and provide us with access so we could check the problem more deeply.
Regards
Hello,
Please note that additional customizations are not covered under our Support Policy. But we’ve made it for you (woocommerce folder in the child theme – content-product.php and content-product-slider.php files).
Please check.
Regards
Hello,
You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard.
To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
If you will face any activation limit problem, simply provide your code in the Private Content area, we will check it and help activate the theme.
Regards
Hello,
Unfortunately, we can’t connect to FTP https://prnt.sc/j457i5
What Hostname can we use? Please check credentials before providing. Thanks in advance.
Regards
Hello,
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
I would recommend you to contact the plugin support.
Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
Regards
Hello,
Theme Options > E-commerce > Single Product Page > Location of product tabs > Next to image
or add this code in Theme Options > Styling > Custom css:
.single-product .product-footer .woocommerce-tabs {
width: 80%;
}
Regards
Delete the custom code from your Home page http://prntscr.com/j44x0a
Regards
Please select “Default”.
Let us know if you need any further assistance.
Regards
You’re welcome!
Thank you very much for choosing our theme and for your kind words 🙂
Regards
Hello,
I do not see the problem https://gyazo.com/d3d35ee20ebadb5c259555acaa94fc13
Please clear cache and check one more time.
Regards
Hello,
The form looks different on Home page because of custom code for the page http://prntscr.com/j3twaa
Regards
Hello,
1. You’re welcome!
2. http://prntscr.com/j3tqf2 Please let me know what device and browser do you use?
Regards
You’re welcome!
Regards
You’re welcome!
Regards