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Viewing 30 posts - 56,071 through 56,100 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:44

    Please check wp-admin access https://prnt.sc/j3nvgy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:39

    Hello,

    We’ve sent you the screenshot of the code in the child theme, so check it one more time, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:34

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:34

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:31

    Ok 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:29

    Hello,

    Thanks for the topic.
    Unfortunately, we can’t login http://prntscr.com/j3nq5p
    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:23

    The scrollbar was added to prevent problems on some devices.
    We’ve added custom css to disable it on your site http://prntscr.com/j3noie. Please, clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:20

    Hello,

    [8theme] Layout options > Sidebar Position > Without http://prntscr.com/j3nnyp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:15

    Hello,

    4. Please clear cache and check one more time – http://prntscr.com/j3nlr9
    1,5,6,7, 8, 9. Yes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:09

    Hello,

    Theme Options > E-commerce > Products Page Layout > Product content elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 11, 2018 at 07:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 16:04

    Have you set font size 0px for Breadcrumbs title? Could you please provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 15:11

    You’re welcome!
    Would you mind to rate our product:
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 15:06

    Hello,

    Make sure you use the latest version of the parent theme and your changes in the child theme don’t make an effect on image settings functionality.
    Please change products image size via Customizer > Woocommerce > Product Images + don’t forget to regenerate thumbnails after changes.
    Don’t use hard crop if you don’t want to crop images.
    Also, please add this code in custom.css:

    .product .product-image-wrapper >a {
        text-align: center;
    }

    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:53

    Hello,

    4. Please add this code in Theme Options > Styling > Custom css:

    .post-type-archive-product .page-heading .title {
        display:  none;
    }

    If you translated strings in theme translations, but there is no effect on the frontend, please press the “Sync” button. If the problem won’t be solved even after synchronization, please provide FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:43

    Hello,

    There is no such possibility by default.
    Please provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:29

    Hello,

    We’ve rewrited etheme_template_hooks function in your child theme/functions.php file. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:09

    Hello,

    Please, go to Appearance > Themes > install and activate Storefront theme and test if email works fine with the official WC theme. Reply back with results.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 14:01

    Please delete this https://prnt.sc/j3bu95

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:59

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:56

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:54

    Theme Options > General > Breadcrumbs > Breadcrumbs font > font size or if you want to remove information from the breadcrumbs, add this code in Theme Options > Styling > Custom css:

    .woocommerce-breadcrumb {
        display: none;
    }

    Theme Options > E-commerce > Single Product Page > Show product name above the price > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:43

    Hello,

    This doesn’t relate to theme, because with a default theme the result is similar. Try to disable Galleries by Angie Makes plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:24

    Please provide a screenshot of the problem.
    Do not forget to clear cache.
    You can use such screenshot maker as Lightshot

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:19

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:18

    Hello,

    All available breadcrumbs settings you may find in Theme Options > General > Breadcrumbs. If you want to use different breadcrumbs images for some pages instead of the image that were selected in Theme Options then go to Pages > edit page > upload featured image for your page and it will appear in breadcrumbs.
    Also, every page has its own breadcrumbs settings, edit page and scroll down to 8theme – Layout settings > http://prntscr.com/gwfdca

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:07

    Hello,

    Sorry for the delay due to the weekends.
    Have you uploaded Featured images for posts?
    Could you please provide us with temporary wp-admin access in the Private Content area?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:04

    Hello,

    To solve the problem you need to re-save Theme Options after the theme update http://prntscr.com/j3aebr http://prntscr.com/j3aeuz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:02

    Great. Feel free to ask if you have any other questions.
    Also, I would recommend you to edit .php files via FTP, not via the WP editor.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:58

    Hello,

    1. Add this code in Custom css for page http://prntscr.com/j3atxj

    .title span {
        max-width: 100% !important;
    }

    2. All available icons can be found in Icon Box Settings. If you want to upload own icon or image, use another VC element, for example, Icon or Image.

    Regards

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Viewing 30 posts - 56,071 through 56,100 (of 68,187 total)
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