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Viewing 30 posts - 55,471 through 55,500 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:53

    Hello,

    You’re welcome!
    Please set – http://prntscr.com/jeqhe7 or add this code in Theme Options > Styling > Custom css:

    .content-product .product-title a {
        font-weight: 900;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:44

    Hello,

    We are glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:43

    These pages can be imported via Theme Options > Import / Export > Dummy content > Import of the additional pages > https://prnt.sc/jeqcod and http://prntscr.com/jeqd7q

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:37

    Hello,

    Please enable the popup and add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    #etheme-popup {
        width: auto;
        padding: 0px;
        height:  auto;
    }
    #etheme-popup > div {
        margin:  0px !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:26

    Hello,

    Because you use old versions of theme and plugins, settings of images can be found in Woocommerce > Settings > Products > Display https://docs.woocommerce.com/document/fixing-blurry-product-images/
    I do not see the problem with “text block” – http://prntscr.com/jeq4ci
    Also, ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M
    https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:16

    Hello,

    Thanks for using our theme.
    1. – Please see screenshots from the demo – http://prntscr.com/jepxtl > http://prntscr.com/jepxzo
    – Provide us with your website URL so we can take a closer look.
    2. Theme Options > Styling > Footer > Footer padding > Top.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 10:04

    Hello,

    Image size can be changed via Customize > Wocommerce > Product Images.
    Before 3.3 version WooCommerce had options for every type of image – single product, catalog and gallery image. In version 3.3 WC developers changed options and moved them to the Customizer. In version 3.3.3 they removed image settings at all even from customizer. We keep the previous version of their settings http://prntscr.com/ik093w But 8theme product widgets and gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:56

    You need to change Medium size to 400×400 in Settings > Media (here are our demo settings https://prnt.sc/ijwlks).
    Don’t forget to Regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/ after changing image settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:37

    Hello,

    It looks like you sorted out http://prntscr.com/jephh5
    Feel free to ask if you have any other questions.

    I would like to ask you don’t post a lot of CSS code because it tells us nothing. We don’t imagine site if see this code. We need to check the real site and inspect elements to find out what caused one or another issue and tons of custom code does not help us just makes troubles when reading your topic. Thanks for understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:28

    Hello,

    Please provide links to these pages from our demo.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:26
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:08

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    @media only screen and (max-width: 992px){ 
        header .navbar-header .my-account-link {
            display: inline-block;
            vertical-align:  middle;
        }
        .mobile-menu-wrapper .links li {
            display:  none;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 09:02

    Hello,

    Please check if the same problems persist only with our theme or with a default theme too (WC theme – Storefront).
    Let us know result and provide temporary wp-admin access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:56

    Hello,

    1. You need to change “Mega menu open by click” to “Mega menu” or Supplies category to Custom link http://prntscr.com/jeouzn (like http://prntscr.com/jeov6m).
    Also, if you have a lot of menu items and can’t save some menu options then you need to increase PHP Max Input Vars. Try to set 5000 or 8000 for example http://sevenspark.com/wordpress/menu-item-limit
    2. I would recommend you to set Shop page in Woocommerce > Settings > Products > General.
    3. Please see screenshots: http://prntscr.com/jeoxht http://prntscr.com/jeoxlk http://prntscr.com/jeoxoc
    To create variable products and attributes follow this article -https://docs.woocommerce.com/document/variable-product/
    4. You can use an appropriate element of VC to add FAQs on a custom page.
    5. Could you please explain the problem in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:41

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:40

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:39

    Hello,

    You need to open functions.php file via FTP (legenda-child folder) and add this code:

    add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
    
    function woo_remove_product_tabs( $tabs ) {
    
        unset( $tabs['additional_information'] );  	// Remove the additional information tab
    
        return $tabs;
    }

    http://prntscr.com/jeor2q
    Make sure that the child theme is activated on your site (Appearance > Themes).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:33

    Hello @Naimish,

    Could you please describe your problem in more details? Also, provide us with full access. For now, I can’t see slider, products or theme settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:25

    Hello,

    1. Please edit the slider and select desired settings. More information you can find in documentation – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    2. Available image size settings you may find in Settings > Media.
    Also, do not forget to optimize images – https://tinypng.com/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:19

    Hello,

    Please change this code http://prntscr.com/jeoiec to

    @media only screen and (max-width: 991px){ 
        body .header-wrapper .header-logo {
            max-width: 70px !important;
            margin-left: 0px !important;
        }
        .menu-icon {
            display: none;
        }
        .bc-type-3 .title, .bc-type-4 .title, .bc-type-5 .title, .bc-type-6 .title, .bc-type-7 .title, .bc-type-8 .title {
            font-size: 14px !important;
        }
        .page-heading a, .page-heading .woocommerce-breadcrumb {
            display: none;
        }
    }

    – add the code once in Global Custom CSS area.

    P.S. To access the DevTools, open a web page or web app in Google Chrome. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:06

    Hello,

    Sorry, but unfortunately, this request falls to the customization and out of the general support responsibility, in this case, you can contact these guys for the customize service: WPKraken team.
    Hope you understand this matter, thank you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 08:01

    Hello,

    Please read this article https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:47

    Hello,

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:44

    Hello,

    Were all the plugins installed successfully? Try to install demo content from Theme Options > Import/Export or provide us with temporary admin panel access and we’ll help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:39

    Hello,

    Sorry for the delay due to the weekends.
    Please add this code in custom css:

    table.compare-list td.odd {
        background-color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:37

    Hello,

    Please update WPBakery Page Builder and Massive Addons for WPBakery Page Builder plugins to latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:29

    Hello,

    Please try to disable all 3rd party plugins, clear cache and check if the problem will be solved. Also, temporary activate the parent theme and check the widget then. We do not have this problem on our test site, so likely it caused by an additional plugin or custom changes in files.
    Let us know results of tests. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:16

    Hello,

    Sorry for the delay due to the weekends.
    We use default WooCommerce functionality and don’t have any special settings for this. Contact WC plugin to get suggestions or additional extensions that could help you to achieve the desired result.
    P.S. The “Submit new topic” button can be found here -https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:15

    Hello,

    Sorry for the delay due to the weekends.
    I’ve checked your site There is no such long delay. Is the problem solved? Please check your internet connection, clear cache and test the search one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2018 at 07:02

    Hello,

    Sorry for the delay due to the weekends.
    Is your problem solved http://prntscr.com/jensx3 ?

    Regards

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    Viewing 55,500 results - 55,471 through 55,500 (of 68,227 total)
Viewing 30 posts - 55,471 through 55,500 (of 68,227 total)
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