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Password reset not allowed for this user!

This topic has 3 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Roobinda
    Roobinda
    Participant
    May 2, 2018 at 11:24

    Hi there.

    Why am i getting this message when the ‘lost password’ form is filled out?

    #192261 Copied
    2 Answers
    Avatar: Roobinda
    Roobinda
    Participant
    May 2, 2018 at 11:41

    It seems to be affecting users with role set to ‘customer’.

    #192262 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 2, 2018 at 12:08

    Hello,

    Please check if the same problems persist only with our theme or with a default theme too (WC theme – Storefront).

    Regards

    #192263 Copied
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The issue related to '‘Password reset not allowed for this user!’' has been successfully resolved, and the topic is now closed for further responses

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