Forum Replies Created

Viewing 30 posts - 54,961 through 54,990 (of 68,227 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:50

    Hello,

    Great.
    Feel free to ask if you have any other questions.

    Regards

    #193869 Copied In reply to: I don't want product images to get cropped
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:50

    Hello,

    1. Please see screenshots http://prntscr.com/jogpdr > http://prntscr.com/jogpmq > http://prntscr.com/jogpwy > http://prntscr.com/jogq5z + http://prntscr.com/jogqco > http://prntscr.com/jogqh0
    2. https://www.8theme.com/topic/sign-in-option-in-mobile/
    3. Please describe the problem in more details.
    4. Theme Options > E-commerce > Single Product Page > Show product name above the price
    5. https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    #193868 Copied In reply to: Our Products Section/Mobile Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:25

    Dear @subcold,

    Unfortunately, I can’t give you a solid response about the timeframe
    Here is the reply from Revolution plugin author – https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments?page=880&filter=all#comment_19595264

    Regards

    #193864 Copied In reply to: Slider revolution javascript broke, can't change sliders
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:12

    You’re welcome!

    Regards

    #193862 Copied In reply to: main menu position
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:11

    Please add this code in Custom css for page http://prntscr.com/jog8is

    .page-content {
    margin-top: 0px;
}

    and this in Theme Options > Custom css > Csutom css for mobile:

    .header-type-17 .header-top .header-search {
    margin-top: 8px !important;
}
.header-top .cart-bag {
    margin-top: 5px !important;
}

    Regards

    #193861 Copied In reply to: header alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:05

    You’re welcome!

    Regards

    #193859 Copied In reply to: Problem with modules after updates
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:04

    You’re welcome!

    Regards

    #193858 Copied In reply to: change cart background color?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:02

    Hello,

    You’re welcome!
    The code should work fine from the style.css file of the child theme or from Theme Options > Custom css. Please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

    #193857 Copied In reply to: Header menu text color can't change
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:47

    Hello,

    Please provide us with your site URL.

    Regards

    #193853 Copied In reply to: header alignment
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:40

    Hello,

    My pleasure 🙂
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    #193851 Copied In reply to: How to remove dropdown show items
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:30

    Hello,

    You can disable “Icon with background” in Theme Options > General > Header Settings or use this code in Theme Options > Styling > Custom css to change the background:

    .shopping-container.ico-bg-yes .cart-bag:after {
    background-color: black;
}

    Regards

    #193850 Copied In reply to: change cart background color?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:23

    Hello,

    Sorry for the delay. Is your problem solved?
    I do not face any compatibility issue with the plugin on our test site.

    Regards

    #193847 Copied In reply to: Problem with footer in product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:10

    Hello,

    Please add this code in Custom css:

    .single-event-item .tab-content {
	height: auto;
	overflow: auto;
}

    Regards

    #193845 Copied In reply to: Delte the scrollbar
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:57

    Hello @Doggys Market,

    Thank you for using our theme 🙂
    1. Please add this code in Theme Options > Styling > Custom css:

    .footer-product .button.tm-woowishlist-button {
    display: none !important;
}

    2. Disable “WooCommerce Infinite Scroll and Ajax Pagination” plugin + Theme Options > E-commerce > Products Page Layout > Products view mode > Grid/List + delete content from Shop filters in Appearance > Widgets.
    Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
    Please kindly open up new tickets for additional questions.

    Regards

    #193843 Copied In reply to: Mega Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:45

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    #193842 Copied In reply to: Mobile Site Images not fully showing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:42

    Changes were done in the parent theme. The fix will be included in next theme update.

    Regards

    #193841 Copied In reply to: Problem with modules after updates
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:41

    Hello,

    You’re welcome!

    Regards

    #193840 Copied In reply to: What CSS controls the product price font size?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:25

    Hello,

    Fixed. Clear cache and check, please.

    Regards

    #193837 Copied In reply to: Problem with modules after updates
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:24

    Hello,

    Done. Please check.

    Regards

    #193836 Copied In reply to: API request call error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:07

    Hello,

    Please try to activate theme now.

    Regards

    #193835 Copied In reply to: Issue with theme activation
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:06

    Hello @finecharmingnails,

    You’re welcome.

    Regards

    #193834 Copied In reply to: Themeforest: This item is no longer available
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:06

    Hello @lg731,

    You’re welcome!

    Regards

    #193833 Copied In reply to: Deactivate license
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:03

    Hello,

    Where did you add the code? Do you use a child theme? If you added custom css code in Theme Options > Custom css, please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
    Do not forget to clear cache before checking the result.

    Regards

    #193832 Copied In reply to: Checkout shipping rates width
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:49

    Hello,

    I am glad that your problem was solved. Feel free to ask if you have any other questions.

    Regards

    #193830 Copied In reply to: help! product category error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:48

    Hello,

    Unfortunately, I can’t login backend on your site. If you use latest WC version, you need to update theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ If the problem won’t be solved after the update, try to disable 3rd-party plugins.

    Regards

    #193829 Copied In reply to: Search Engine does not yield results properly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:40

    Hello,

    Theme Options > General > Header Settings > Sign In link position > Disable and Fixed header type > Disable. Do not forget to clear cache before checking changes.

    Regards

    #193828 Copied In reply to: Issue with account icon/text on fixed menu enabled
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:36

    Dear @Samollo,

    You’re welcome!

    Regards

    #193827 Copied In reply to: XStore product price – display price of variable products
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:35

    Hello @Fruteg,

    Please click on “8Theme Page Options” – https://prnt.sc/joe9ns

    Regards

    #193826 Copied In reply to: MEGAMENU
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:33

    Hello @lg731,

    Please try to activate theme now.

    Regards

    #193796 Copied In reply to: Deactivate license
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:32

    Hello,

    You updated woocommerce plugin, so I would recommend you to update theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    To check if problems do not relate to changes in the child theme, you can temporarily activate parent theme (Appearance > Themes) > clear cache and check the single product page.

    Regards

    #193795 Copied In reply to: Product Page – scrambled footer & related products on single product pages?
  • 1 2 3 … 1,832 1,833 1,834 … 2,273 2,274 2,275
    Viewing 54,990 results - 54,961 through 54,990 (of 68,227 total)
Viewing 30 posts - 54,961 through 54,990 (of 68,227 total)
1 2 3 … 1,832 1,833 1,834 … 2,273 2,274 2,275

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