Unable to update the xstore theme to latest version

This topic has 2 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

  • Avatar: jmark714
    jmark714
    Participant
    May 27, 2018 at 04:45

    I’ve been trying to update the theme but unable to do so. Wasn’t there a quick way of updating the theme in settings?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:19

    Hello,

    Please follow our documentation https://xstore.helpscoutdocs.com/article/63-theme-update
    Don’t forget to create backup of your files and database before starting update process! Your theme options could be exported in a file (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong. Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update.
    Let us know if you need any assistance.

    Regards

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