Forum Replies Created

Viewing 30 posts - 54,931 through 54,960 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 10:02

    Hello,

    You’re welcome!
    The code should work fine from the style.css file of the child theme or from Theme Options > Custom css. Please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:47

    Hello,

    Please provide us with your site URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:40

    Hello,

    My pleasure 🙂
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:30

    Hello,

    You can disable “Icon with background” in Theme Options > General > Header Settings or use this code in Theme Options > Styling > Custom css to change the background:

    .shopping-container.ico-bg-yes .cart-bag:after {
        background-color: black;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:23

    Hello,

    Sorry for the delay. Is your problem solved?
    I do not face any compatibility issue with the plugin on our test site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 09:10

    Hello,

    Please add this code in Custom css:

    .single-event-item .tab-content {
    	height: auto;
    	overflow: auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:57

    Hello @Doggys Market,

    Thank you for using our theme 🙂
    1. Please add this code in Theme Options > Styling > Custom css:

    .footer-product .button.tm-woowishlist-button {
        display: none !important;
    }
    

    2. Disable “WooCommerce Infinite Scroll and Ajax Pagination” plugin + Theme Options > E-commerce > Products Page Layout > Products view mode > Grid/List + delete content from Shop filters in Appearance > Widgets.
    Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
    Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:45

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:42

    Changes were done in the parent theme. The fix will be included in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:41

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:25

    Hello,

    Fixed. Clear cache and check, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:24

    Hello,

    Done. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:07

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:06

    Hello @finecharmingnails,

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:06

    Hello @lg731,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:03

    Hello,

    Where did you add the code? Do you use a child theme? If you added custom css code in Theme Options > Custom css, please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
    Do not forget to clear cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:49

    Hello,

    I am glad that your problem was solved. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:48

    Hello,

    Unfortunately, I can’t login backend on your site. If you use latest WC version, you need to update theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ If the problem won’t be solved after the update, try to disable 3rd-party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:40

    Hello,

    Theme Options > General > Header Settings > Sign In link position > Disable and Fixed header type > Disable. Do not forget to clear cache before checking changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:36

    Dear @Samollo,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 07:35

    Hello @Fruteg,

    Please click on “8Theme Page Options” – https://prnt.sc/joe9ns

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:33

    Hello @lg731,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:32

    Hello,

    You updated woocommerce plugin, so I would recommend you to update theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    To check if problems do not relate to changes in the child theme, you can temporarily activate parent theme (Appearance > Themes) > clear cache and check the single product page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:22

    Hello,

    Please provide URL of a page with the problem. What device do you use for testing?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 15:15

    Hello,

    Looks like the problem caused by some of your additional plugins. Please disable all 3rd-party plugins, in case the Products element start works, activate third-party plugins one by one to find which plugin cause the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 14:51

    Please change this code:

    .main-nav {
        border: none;
    }

    to:

    .header, .main-nav {
        border: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 14:46

    You’re welcome!
    The code can be added in additional CSS area without any problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 14:29

    Hello,

    You need to disable 3D – http://prntscr.com/jo2kw6 then links will work because the effect has highest z-index (priority) https://www.themepunch.com/revslider-doc/parallax-3d/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 14:05

    Hello @Rodrigo,

    Sorry, but I do not know another way. If you can’t get an answer from your theme author, you may contact WordPress support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 14:02

    Dear @Rodrigo,

    You’re welcome!

    Regards

  • 1 2 3 … 1,831 1,832 1,833 … 2,271 2,272 2,273
    Viewing 54,960 results - 54,931 through 54,960 (of 68,187 total)
Viewing 30 posts - 54,931 through 54,960 (of 68,187 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.