Hello,
Please try to disable all 3rd-party plugins. If this won’t help, disable “Smart menu” in Theme Options > General > Header Settings.
Regards
Hello,
Please try to disable all 3rd-party plugins. If this won’t help, disable “Smart menu” in Theme Options > General > Header Settings.
Regards
Hello,
Go to Theme Options > Import / Export > Dummy content > Import of the additional pages http://prntscr.com/jwl6bg
Read more – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Regards
Hello,
Thanks for the reply.
Such behavior means that the problem doesn’t relate to the theme. You need to check settings or contact woocommerce support. If you use an additional plugin for this, contact support of this plugin.
Regards
Hello,
Thanks for the reply.
In our theme, “Logo max width” option resize the image to the dimension you selected but the real images size is not changing https://prnt.sc/jwkyow In case, you want to changes Natural size use image editor or Media library > Edit image > https://prnt.sc/jwkz8e
Regards
Hello,
These settings relate to woocommerce https://woocommerce.wordpress.com/2017/12/06/wc-3-3-product-backorders-and-stock-management-improvements/ https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options
If you have any questions, it would be better to contact woocommerce support.
Regards
Hello,
Please provide URL.
Regards
Hello,
Please read how to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
I would recommend you to use Loco Translate plugin.
Let us know if you need any assistance.
Regards
.shopping-cart-widget .cart-summ > .cart-bag:before {
margin-right: 5px;
}
Regards
You’re welcome!
Regards
Hello @MIliev,
Unfortunately, I can’t give you a solid response. We can not provide support for 3-rd party plugins as it’s out of our support scope, so I would recommend you to contact the plugin author and ask to explore the situation with WP Bakery.
Regards
Hello,
Your site under maintenance mode, so I can’t check it.
Enable the default WC theme Storefront and check if you have this issue with the default theme or only when our theme is activated? Let me know.
Regards
Hello,
Woocommerce > Settings > Products > Inventory > Manage stock. Read more https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options
Also, Theme Options > E-commerce > Shop > Enable “Out of stock” icon.
Regards
Dear @MIliev,
I’ve disabled Еконт Експрес – WooCommerce plugin > http://prntscr.com/jwbkhv Looks like the plugin has a compatibility issue with WP Bakery.
Regards
Hello,
1. Please see screenshots from our demo – https://image.prntscr.com/image/fi4cNpW2RgyhxCEBZiiQjg.png > https://image.prntscr.com/image/YH3Gly4FROq2Du9q5M9MGA.png > https://image.prntscr.com/image/OzQ8DeVLSMGAlAB-_wgBzw.png
+ https://image.prntscr.com/image/e_SxkGjTTWipVvzM53X27g.png
2. Here are screenshots from the Minimal version – https://image.prntscr.com/image/JB5bQ2mWQhqMzBXe__qeSQ.png > https://image.prntscr.com/image/2O2NdbHjQz6hRzKqBi0hhA.png
Create Footer using Static block to be able to add [8THEME] Social links element.
Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/
3. Try to add this code in Theme Options > Styling > Custom css:
.single-product .swiper-entry .swiper-custom-right,
.single-product .swiper-entry .swiper-custom-left {
display: block !important;
opacity: 1;
}
Regards
Hello,
Feel free to ask if you have any other questions.
Regards
Hello,
Please provide us with your site URL.
Regards
Hello @MIliev,
On our Downloads page the plugin available by name Visual Composer.
Please describe your problem in more details, and provide us with site URL and temporary wp-admin access so we can take a closer look.
Regards
This is the Ultimate Addons plugin specific issue, so, unfortunately, can’t be fixed from our side.
Regards
Hello @MIliev,
Please ignore the message about the plugin activation.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Regards
You’re welcome!
Regards
Here is our demo https://8theme.com/demo/legenda/
Provide me mockup how it should be. Because I’m not sure if understand how should look the final result.
Regards
Hello,
I’ve changed the previous code https://image.prntscr.com/image/DF6XA6YiQBmijpg4vz6vcQ.png Please clear cache and check now.
About the background color, I do not see that you added this code:
.header-wrapper, .page-wrapper .header .container, .page-wrapper .main-nav .container {
background-color: black;
}
Have you tried the same code with !important; ?
Regards
Hello,
Unfortunately, there is no way to do it via the child theme.
Regards
Hello,
Please add this code in custom.css file of parent theme or in style.css of child theme:
.main-nav .menu > li .nav-sublist-dropdown .container > ul > li ul li.item-level-2>a,
.fixed-header .menu > li .nav-sublist-dropdown .container > ul > li ul li.item-level-2>a {
font-size: 14px !important;text-transform: uppercase !important;font-family: Georgia !important;list-style: none !important;
}
.main-nav .menu > li .nav-sublist-dropdown .container > ul > li ul li.item-level-2:before,
.fixed-header .menu > li .nav-sublist-dropdown .container > ul > li ul li.item-level-2:before {
display:none;
}
.main-nav .menu > li .nav-sublist-dropdown .container > ul > li .nav-sublist ul li ul li a,
.fixed-header .menu > li .nav-sublist-dropdown .container > ul > li .nav-sublist ul li ul li a {
font-size: 13px !important;
}
Regards
Hello,
Sorry for the delay.
Looks that Parallax issue is related to Ultimate Addons plugin bug. Try Move with content instead of Fixed option http://prntscr.com/jw7x71
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.shop-top-bar .top-bar .navbar-header.show-in-tb-right.search-active {
width: auto !important;
position: relative;
border-bottom: 0px;
}
.fixed-header .login-link {
display: none;
}
Regards
Hello,
I’ve edited content of the static block https://image.prntscr.com/image/H5BA2kDxR3uAyeU5a5t8LQ.png
Regards
Hello,
Please read our documentation
https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Regards
Hello,
Unfortunately, I can’t login. Please check credentials.
1. Please read these articles to increase page speed:
http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/
https://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
Here are our main recommendations – https://www.8theme.com/reply/169282/
2. Please check settings of your footer static block. Or provide correct wp-admin access so we can take a closer look.
Regards
Dear @Su Flo,
You have a few sites based on our themes. Could you, please, provide site URL which should I check in this topic?
Regards