Forum Replies Created

Viewing 30 posts - 54,421 through 54,450 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:55

    Hello @Aussiesj,

    In 4.16 theme version Menu options were moved into popup https://image.prntscr.com/image/5yXyaVh9QG_srPw4jpVEdw.png so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    If this is not what you are looking for, please, provide some screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:49

    Please delete or change this code – http://prntscr.com/jw78r9 (Theme Options > Styling > Custom css > Global Custom css).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:45

    The required file is archive-product.php in xstore/woocommerce folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:41

    Hello,

    Go to Woocommerce > Status > Tools > Create default WooCommerce pages. Then go to Appearance > Menus and add the page to your menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:37

    Hello,

    1. By default, the AJAX add to cart works for simple products only. If you use an additional plugin for the ajax on variable products, it would be better to contact the plugin author.
    2. The problem is caused by this custom css code – http://prntscr.com/jw6yvh
    3. There is no possibility to reduce the time of woocommerce refreshed fragments, but you may contact woocommerce support about it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:20

    Hello,

    I do not see the problem – http://prntscr.com/jw6vfx Please, clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:16

    Hello,

    Please read WC documentation https://docs.woocommerce.com/document/shop-currency/
    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 08:56

    Hello,

    Please add this code in Theme Options > Custom css:

    .product-information-inner .meta-title {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 08:53

    Hello,

    Please provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 08:46
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 08:33

    Hello,

    This requests additional customization.
    Try to add get_product_search_form(); – function like on the next screenshot
    https://image.prntscr.com/image/Vl0NEegnRSaSvM9ywJouxA.png
    and remove product search from shop filters widget area (if you want it only in top area and not in filters like before) https://image.prntscr.com/image/M0OJeVSHSQOHyXhcRTopLw.png

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 07:14

    Hello,

    Sorry for the delay due to the weekends.
    Is your problem solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 16:00

    Hello,

    Unfortunately, there is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 14:48

    Did you make changes in template files?
    Do you have the same problem with parent theme activated on site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 14:30

    Hello,

    You use latest theme version but the version of XStore Core plugin is old. Go to Appearance > Install Plugins > 8theme Core > click update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 14:12

    Hello,

    Provide some screenshots. Because I’m not sure if understand how should look the final result.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:47

    Hello,

    You need to re-add logo and other images http://prntscr.com/jvb9an https://image.prntscr.com/image/2FjPepFYSgSw2_1aha8Hog.png

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:27

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:27

    Please change this code:

    .header .contact-us {
        margin-top: 6%;
        margin-left: 1%;
    }

    to

    .header .contact-us {
        margin-top: 14%;
        margin-right: 0px;
    }

    and this:

    @media (min-width: 1290px) {
    .header .container {
        width: 1300px;
    }
    }

    to

    @media (min-width: 1290px) {
       .header .container {
           width: 1300px;
       }
       .header2 .logo {
           width: auto;
       }
    }
    

    For now, I do not see these changes on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:21

    Hello,

    Provide us with temporary wp-admin and FTP access, we will check what can be done to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:13

    Have you changed the code?
    To set color of header:

    .header-wrapper, .page-wrapper .header .container, .page-wrapper .main-nav .container {
        background-color: black;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 13:07

    Hello,

    1. Unfortunately, I can’t login to check your settings. Please check credentials.
    2. Make sure that the logo image is available in your media library.
    3. Try to disable all 3rd-party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 12:58

    Hello,

    You can use backend or fronted editor of WPBakery Page Builder – https://image.prntscr.com/image/mLKHHSd0QqK3U-KsPGqLoA.png
    https://wpbakery.com/video-tutorials/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 12:54

    Hello,

    .quick-view-popup, .quick-view-popup select, .quick-view-popup .quantity input[type=button], .quick-view-popup .quantity input[type=number]{
          background-color: white !important; 
    }
    .quick-view-popup .quantity input[type=number], 
    .quick-view-popup .quantity-box label, 
    .quick-view-popup .share-title, 
    .quick-view-popup .product-name, 
    .quick-view-popup .product-info .sku_wrapper {
        color: black !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 12:43

    If you added custom css code in Theme Options > Custom css, please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.
    Do not forget to clear cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 12:38

    I am glad that your problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 12:35

    Hello,

    Please provide me URL to page with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 10:20

    Sorry, but your problem is a bit unclear for me. Could you please make some video for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 10:12

    Also, please, use this code to change bg color of header:

    .header-wrapper, .page-wrapper .header .container, .page-wrapper .main-nav .container {
        background-color: black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2018 at 10:07

    Hello,

    Please change this code https://image.prntscr.com/image/h9_jjnKeQgKLwUGcwVgwsw.png to

    .header .contact-us {
        margin-top: 14%;
        margin-right: 0px;
    }

    add this https://image.prntscr.com/image/hd9dI8ZIQJ6KGGX5XL4RGg.png
    to

    
    @media (min-width: 1290px) {
       .header .container {
           width: 1300px;
       }
       .header2 .logo {
           width: auto;
       }
    }

    Regards

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    Viewing 54,450 results - 54,421 through 54,450 (of 68,187 total)
Viewing 30 posts - 54,421 through 54,450 (of 68,187 total)
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