Page 1816 – 8theme.com

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Rose Tyler

Support staff

June 15, 2018 at 09:44

Here is our documentation about menu – https://www.8theme.com/documentation/xstore/menu-set-up/
In 4.16 theme version Menu options were moved into popup https://image.prntscr.com/image/5yXyaVh9QG_srPw4jpVEdw.png so to be able to see all menu settings, you need to click on “8Theme Page Options”.

Regards

#194965 Copied In reply to: installed theme doesn't look exactly like demo

Rose Tyler

Support staff

June 15, 2018 at 09:26

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#194963 Copied In reply to: open the space more to right?

Rose Tyler

Support staff

June 15, 2018 at 08:41

Hello,

What version of theme and woocommerce do you use?
Did you make changes in template files? Do you use child theme? Do you have the same problem with parent theme activated on site?
Have you tried to disable all 3rd party plugins?

Regards

#194959 Copied In reply to: Cart Widget Functions

Rose Tyler

Support staff

June 15, 2018 at 08:31

Hello,

Theme Options > General > Header Settings > https://image.prntscr.com/image/IZzDlKy9TxqsJCHm4eMhqA.png

Regards

#194958 Copied In reply to: Where do i find and customize customer registration form

Rose Tyler

Support staff

June 15, 2018 at 08:28

Hello,

Please change Line Height – https://image.prntscr.com/image/7e_PMwmSR7O6HXYAjnu1Bg.png

Regards

#194957 Copied In reply to: Featured Services section – Marketing Demo

Rose Tyler

Support staff

June 15, 2018 at 08:18

Looks like, your changes in files caused conflict with the new version of these files in latest theme version. In this case, you just need to compare 2 files https://text-compare.com/ and add the missing code to your child theme file.

Regards

#194956 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 15, 2018 at 08:09

Hello,

.price
http://prntscr.com/jv7ag8 – single product (.product-information .price, .product-info-wrapper .price, .product-summary-center .price)
http://prntscr.com/jv7aox – shop page (.content-product .price)
If this is not what you are looking for, please, describe your question in more details.

Regards

#194955 Copied In reply to: Custom selector (id/class) for a product price html tag

Rose Tyler

Support staff

June 15, 2018 at 08:08

Hello,

Please use this code also:
.btn-checkout, .checkout-button {color: white !important;}

Regards

#194954 Copied In reply to: How to change the "Proceed to Checkout" button text color?
Rose Tyler

Support staff

June 15, 2018 at 07:47
Hello,

This custom css code

.product-information .email-link { display: none; }

should work fine.
Did you add the code in Custom css of Theme Options or in style.css file of child theme? Have you cleared cache before checking the effect of the code?

Regards
#194951 Copied In reply to: Remove e-Mail to a friend
Rose Tyler

Support staff

June 15, 2018 at 07:43

Great.
I am glad that your problem was solved.

Regards

#194950 Copied In reply to: Checkout and Stripe plugin

Rose Tyler

Support staff

June 15, 2018 at 07:42

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

#194949 Copied In reply to: WooCommerce Taxes

Rose Tyler

Support staff

June 15, 2018 at 07:41

Hello,

I am glad that you sorted out.

Regards

#194948 Copied In reply to: 'GET h' request Error

Rose Tyler

Support staff

June 15, 2018 at 07:35

Hello,

You need to delete or change this code – http://prntscr.com/jv70c1

Regards

#194947 Copied In reply to: Product title on product photo on mobile

Rose Tyler

Support staff

June 15, 2018 at 07:28

Hello,

Try to disable Massive Addons plugin and then check. What PHP version do you use?
Please provide us with temporary wp-admin access so we can take a closer look.

Regards

#194946 Copied In reply to: Content Encoding Error

Rose Tyler

Support staff

June 15, 2018 at 07:24

Hello,

Do you have the same problem with parent theme activated on site?
Have you tried to disable all 3rd party plugins?

Regards

#194945 Copied In reply to: Social buttons show flashing ! and ? icons

Rose Tyler

Support staff

June 15, 2018 at 07:19

Dear @rwlee33,

With parent theme activated on your staging site, the problem doesn’t occur – https://image.prntscr.com/image/KkIoCauFQDm-pflQG_OPrA.png
Looks like some changes in files of child theme caused the problem.

Regards

#194944 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 16:07

Please, clear cache and check one more time http://prntscr.com/juyq4u

Regards

#194924 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:59

Hello,

Do not forget to clear cache before checking http://prntscr.com/juym5d

Regards

#194922 Copied In reply to: Help – Footer

Rose Tyler

Support staff

June 14, 2018 at 15:55

Go to Appearance > Install Plugins > update 8theme Core plugin.

Regards

#194921 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:51

I am glad that your problem was solved.

Regards

#194920 Copied In reply to: Social Share icons have gone

Rose Tyler

Support staff

June 14, 2018 at 15:46

Unfortunately, I can’t log in. Please check one more time http://prntscr.com/juyfhl

Regards

#194916 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:43

Wp-admin credentials are incorrect. Please check them.

Regards

#194914 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:41

You’re welcome!
Have a nice day.

Regards

#194913 Copied In reply to: Incorrect Dark Theme installation

Rose Tyler

Support staff

June 14, 2018 at 15:40

Try to change “Single product layout”, for example, http://prntscr.com/juybp4 > http://prntscr.com/juybxg and http://prntscr.com/juyca1 > http://prntscr.com/juyccy

Regards

#194912 Copied In reply to: Button Box Width for Select Options / Add to Basket too narrow

Rose Tyler

Support staff

June 14, 2018 at 15:20

Please try to disable all 3rd-party plugins. If this won’t help, provide us with temporary wp-admin access so we can take a closer look.

Regards

#194907 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:19

You’re welcome!
Please see screenshot http://prntscr.com/juxyyu (dark and corporate version use the same slider).
You’re right, our documentation is a bit outdated. I will create a report for this issue and forward this to our developers for a review. I can’t say whether this will be fixed in the future, but I will be sure to bring it to our developers attention for you. Let us know if you need anything further.

Regards

#194906 Copied In reply to: Incorrect Dark Theme installation

Rose Tyler

Support staff

June 14, 2018 at 15:13

Do you use child theme? Have you made changes in template files?

Regards

#194904 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 15:11

Hello,

Share buttons settings you can find in Theme Options > General.
I’ve asked you to check with parent theme (xstore) because you use child theme. Looks like you rewrote some files via the child theme. You need temporarily activate XStore https://prnt.sc/juxv0w to check if your changes caused the problem.
Your settings won’t be lost after changing the active theme on site, but some widgets may change positions. I would recommend you check where every widget is placed in Appearance > Widgets or you may open widgets in a new browser tab, before the parent theme activation, to be able to compare widgets position after changing the active theme to child theme back.

Regards

#194903 Copied In reply to: Social Share icons have gone

Rose Tyler

Support staff

June 14, 2018 at 14:53

Hello,

Please go to Theme Options > E-commerce > Products Page Layout > Product content elements and make sure that required elements in “Enabled” column.

Regards

#194899 Copied In reply to: Missing Product Title and Price

Rose Tyler

Support staff

June 14, 2018 at 14:50

Hello,

Wp-admin credentials are incorrect. Please check them.
This is secondary menu http://prntscr.com/juxke3 You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft
We can help you with this menu, simply let us know correct wp-admin access.

Regards

#194898 Copied In reply to: installed theme doesn't look exactly like demo
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Viewing 54,480 results - 54,451 through 54,480 (of 68,187 total)

Viewing 30 posts - 54,451 through 54,480 (of 68,187 total)

← 1 2 3 … 1,815 1,816 1,817 … 2,271 2,272 2,273 →

Forum Replies Created

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