Forum Replies Created

Viewing 30 posts - 53,701 through 53,730 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 14:11

    Please check FTP access – http://prntscr.com/k61zma and let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 13:15

    You’re welcome!
    Would you mind to rate our product: https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 12:34

    Hello,

    1. This message comes from woocommerce. Please read more about automatic thumbnail resizing here – https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 12:10

    Dear Su Flo,

    Unfortunately, admin credentials are not correct, please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 12:07

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 10:27

    You’re welcome!
    Would you mind to rate our product: https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 09:22

    Hello,

    Please check http://prntscr.com/k5y7eu

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:57

    Hello,

    Please provide your site URL. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:51

    Very likely you reached the Max Input Vars limit because of menu items number and your WP can’t save all the settings of your menu. So, if you choose the option, save menu but then you’ll see that option is not saved then increase max input vars limit to 5000 or 8000. You can contact the hosting provider and ask for help with increasing. Read more http://sevenspark.com/wordpress/menu-item-limit

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:33

    Hello,

    Thanks for the topic.
    Unfortunately, we can’t see settings of your admin panel http://prntscr.com/k5xkkh Please check.
    Have you tried to set Excerpt for post manually? http://prntscr.com/k5xlkl > http://prntscr.com/k5xlo1
    Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:26

    Hello,

    1. Please provide us with temporary wp-admin and FTP access.
    2. Please, temporary activate default WC theme – Storefront on your site and let us know if the error persists.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:18

    Hello,

    You can create a static block https://www.8theme.com/documentation/xstore/support/static-blocks/ with desired content and use this code in functions.php – echo do_shortcode('[block id=""]'); (https://prnt.sc/k5xeq8 > http://prntscr.com/k5xfk2).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 08:09

    Hello,

    1. You can use this custom css code:

    .woocommerce-account header.title h3 {
        font-size: 20px;
    }

    2.

    .template-content .footer a {
        line-height: 1.6;
    }

    3. You can use some of Massive Addons elements http://mpcthemes.net/products/?product=massive For example, Flipbox – https://gyazo.com/cc4c1251947f28e759fbd24c9564e69f (this is Carousel Anything element with Flipboxes).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 07:37

    Hello,

    1. The latest version of Royals theme (4.6) is fully compatible with WC 3.4.3.
    2. Please add this code in Custom css:

    .footer-top p:empty {
      display:none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 13, 2018 at 07:32

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 15:30

    Hello,

    Please set for the user Administrator role, so we can check your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 13:22

    Ok.
    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 13:21

    Hello,

    I can’t log in http://prntscr.com/k5lqr0 Please check.
    Also, make sure that you use the latest version of XStore Core plugin.
    Have you compared settings of your mega menus to be sure that for “Accesorios y Maquinaria” them are correct?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 12:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 12:08

    Hello,

    Please provide us with your site URL and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 12:06

    You’re welcome!
    Thanks for using our theme 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 12:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 10:28

    Hello,

    Please clear cache and check now.
    Would you mind to rate our product: https://prnt.sc/d256m6
 https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:56

    Please change this code http://prntscr.com/k5iwbb to:

    .product-information-inner .size-guide {
        background-color: #f7f7f7;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:42

    Hello,

    Thanks for contacting us.
    We’ve sent the latest theme version to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:38

    Hello,

    Please provide screenshot of the problem. What page have you tested on GTmetrix and get this problem?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:32

    Hello,

    I have checked your site but do not see the problem. Please clear browser cache on your devices and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:16

    Hello,

    Please note that add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab' ); can be used in functions.php file only once.
    Here is an example of code to add 2 tabs:
    http://prntscr.com/k5ib0j

    add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab' );
    function woo_new_product_tab( $tabs ) {
        
        // Adds the new tab
        
        $tabs['test_tab'] = array(
            'title'     => __( 'New Product Tab', 'woocommerce' ),
            'priority'  => 50,
            'callback'  => 'woo_new_product_tab_content'
        );
    
        $tabs['test_tab2'] = array(
            'title'     => __( 'New Product Tab 2', 'woocommerce' ),
            'priority'  => 20,
            'callback'  => 'woo_new_product_tab_content2'
        );
    
        return $tabs;
    
    }
    function woo_new_product_tab_content() {
    
        // The new tab content
    
        echo '<h2>New Product Tab</h2>';
        echo '<p>Here\'s your new product tab.</p>';
        
    }
    
    function woo_new_product_tab_content2() {
    
        // The new tab content
    
        echo '<h2>New Product Tab2</h2>';
        echo '<p>Here\'s your new product tab contnent for 2nd tab.</p>';
        
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 09:01

    Hello,

    Please check now. Some changes were done in center.php of your child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2018 at 08:53

    Hello,

    Please provide us with wp-admin access so we can take a closer look.

    Regards

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    Viewing 53,730 results - 53,701 through 53,730 (of 68,187 total)
Viewing 30 posts - 53,701 through 53,730 (of 68,187 total)
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