Page 1786 – 8theme.com

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Rose Tyler

Support staff

July 24, 2018 at 14:54

Thanks for the explanation. You face the problem on “Wildflower Blossoms (1kg) Copy” product but Update button works fine on Avocado Blossom (1kg). Some of your products have:
<div class="grammarly-disable-indicator"></div> code in Product short description area. Once I delete this code updating of product get working. Why do you use this class? Where is it from?

Regards

#197217 Copied In reply to: Page not found after clicking at Edit Product
Rose Tyler

Support staff

July 24, 2018 at 13:33
Hello,

Could you provide some CSS code which pushes all web page content to sit below the site wide store notice and then returns to normal when the notice is dismissed?

– there is no such possibility. But you can add this code in Customize > Additional CSS:

.woocommerce-store-notice.demo_store { margin-top: 46px; padding-top: 0px; padding-bottom: 0px; }

https://prnt.sc/kad1lh

Regards
#197214 Copied In reply to: Woocommerce Site Wide Store Notice Position
Rose Tyler

Support staff

July 24, 2018 at 13:04

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here https://www.8theme.com/download-plugins/

Regards

#197213 Copied In reply to: Theme update did not update WPBakery Page Builder

Rose Tyler

Support staff

July 24, 2018 at 12:34

Hello,

Please provide screenshot of the problem and URL of page where we will be able to see the notice.

Regards

#197210 Copied In reply to: Woocommerce Site Wide Store Notice Position

Rose Tyler

Support staff

July 24, 2018 at 12:29

You’re welcome!

Regards

#197209 Copied In reply to: Mega Menu Reveal on Hover

Rose Tyler

Support staff

July 24, 2018 at 12:28

You’re welcome!

Regards

#197208 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 12:27

Hello,

Thanks for the reply.
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation https://docs.woocommerce.com/document/managing-products/
I’ve created “Our menu” page on your site. You may set id of category in Grid Products Settings http://prntscr.com/kac0i5

Regards

#197207 Copied In reply to: Demo installed but doesn't look right

Rose Tyler

Support staff

July 24, 2018 at 12:12

Unfortunately, we can’t log in wp-admin panel.
We’ve fixed the problem via FTP. Please, clear cache and check.

Regards

#197204 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 10:53

You’re welcome.

Regards

#197195 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 10:39

Ok.
Have a nice day.

Regards

#197191 Copied In reply to: Border product images

Rose Tyler

Support staff

July 24, 2018 at 10:39

You’re welcome!

Regards

#197190 Copied In reply to: Blog pagination

Rose Tyler

Support staff

July 24, 2018 at 10:38

That is great thank you for letting us know.

Regards

#197188 Copied In reply to: Blog Issues

Rose Tyler

Support staff

July 24, 2018 at 10:38

Hello,

You’re welcome!

Regards

#197185 Copied In reply to: Problem to display special characters in search bar

Rose Tyler

Support staff

July 24, 2018 at 10:38

You’re welcome!

Regards

#197184 Copied In reply to: FB Pixel variable

Rose Tyler

Support staff

July 24, 2018 at 10:37

Hello,

Please increase this value http://prntscr.com/kaagcb from 3000 to 10000 > clear cache using plugin on your site http://prntscr.com/kaah3q and clear browser cache > let us know if the problem is solved.

Regards

#197182 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 10:32

I am glad that your problem was solved. This topic will be closed.

Regards

#197177 Copied In reply to: Open graph conflict

Rose Tyler

Support staff

July 24, 2018 at 10:23

Hello,

Please provide us with temporary wp-admin and FTP access, we will fix the problem on your site.

Regards

#197173 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 10:18

Hello,

I’ve updated one of your product and do not face any problem. Please describe step by step what should be done to recreate the problem.

Regards

#197170 Copied In reply to: Page not found after clicking at Edit Product

Rose Tyler

Support staff

July 24, 2018 at 09:36

Hello,

Thanks for contacting us.
You need to install woocommerce pages (Woocommerce > Status > Tools – http://prntscr.com/jcn0me) https://docs.woocommerce.com/document/woocommerce-pages/
Demo pages you can import via Theme Options > Import / Export > Dummy content > Import of the additional pages or using xml files https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Menu can’t be imported because WP does not support custom menu options, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/ From 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.
Feel free to ask if you have any other questions.

Regards

#197168 Copied In reply to: Demo installed but doesn't look right

Rose Tyler

Support staff

July 24, 2018 at 09:28

Hello,

Please check Design option for your menu items http://prntscr.com/ka9ht8 http://prntscr.com/ka9hxz

Regards

#197167 Copied In reply to: Mega Menu Reveal on Hover

Rose Tyler

Support staff

July 24, 2018 at 09:24

Hello,

Please provide us with your site URL.

Regards

#197166 Copied In reply to: Quantity don't appear….

Rose Tyler

Support staff

July 24, 2018 at 09:22

Hello,

Wp-admin credentials are incorrect. Please check them.
1.1. Please check content of Left side top bar area in Appearance > Widgets.
2. Is “Header overlap” enabled for this page? https://prnt.sc/ka9wjz

Regards

#197165 Copied In reply to: How to edit the top bar content? Please help

Rose Tyler

Support staff

July 24, 2018 at 07:39

Please see screenshots http://prntscr.com/ka82jk > http://prntscr.com/ka82d5 + http://prntscr.com/ka8310 > http://prntscr.com/ka82w9

Regards

#197161 Copied In reply to: Error log woo.php

Rose Tyler

Support staff

July 24, 2018 at 07:34

Hello,

Please check now. I’ve disabled footer and added custom css code http://prntscr.com/ka817g http://prntscr.com/ka81c9

Regards

#197160 Copied In reply to: Removing Footer

Rose Tyler

Support staff

July 24, 2018 at 07:22

Hello,

Please increase PHP Max Input Vars. Try to set 8000 or 10000 for example http://sevenspark.com/wordpress/menu-item-limit Then clear cache and check your menu.

Regards

#197159 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 07:17

Hello,

You’re welcome!

Regards

#197158 Copied In reply to: Problems in the source code

Rose Tyler

Support staff

July 24, 2018 at 07:14

Hello,

You’re welcome!

Regards

#197157 Copied In reply to: Cannot Make Page or edit page with theme installed.

Rose Tyler

Support staff

July 24, 2018 at 07:07

Hello,

You’re welcome!

Regards

#197156 Copied In reply to: Share Social icon size

Rose Tyler

Support staff

July 23, 2018 at 16:05

Hello,

WooCommerce > Settings > Products > Display > Product Images
Read more – https://docs.woocommerce.com/document/fixing-blurry-product-images/#section-3

Regards

#197142 Copied In reply to: Single product page featured image height fix

Rose Tyler

Support staff

July 23, 2018 at 15:41

Hello,

Please set for the user Administrator role, so we can take a closer look.
Also, try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.

Regards

#197140 Copied In reply to: Mega Menu Not Updating
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Viewing 53,580 results - 53,551 through 53,580 (of 68,227 total)

Viewing 30 posts - 53,551 through 53,580 (of 68,227 total)

← 1 2 3 … 1,785 1,786 1,787 … 2,273 2,274 2,275 →

Forum Replies Created

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