Page 1786 – 8theme.com

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Rose Tyler

Support staff

July 25, 2018 at 07:18

Thanks for letting us know.
I am glad that your problem was solved.

Regards

#197240 Copied In reply to: Page not found after clicking at Edit Product

Rose Tyler

Support staff

July 25, 2018 at 07:15

Hello,

You may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. Read more – https://themeforest.net/licenses/standard
Feel free to ask if you have any other questions.

Regards

#197239 Copied In reply to: Purchase code!

Rose Tyler

Support staff

July 24, 2018 at 16:14

Hello,

We’ve fixed the problem.
Please let us know within 2-3 days if any errors appear. Files should be deleted automatically from themes/woopress/framework/inc/really-simple-captcha/tmp excerpt files of current day and .htaccess.

Regards

#197222 Copied In reply to: Problems with really simple captcha

Rose Tyler

Support staff

July 24, 2018 at 15:03

Hello,

Do you have this problem with our theme only or with a default theme too? We are theme support and we are able to help you only with issues related strictly to our theme.
If the problem occurs with our only with our theme, provide us with temporary wp-admin access, please.

Regards

#197218 Copied In reply to: Shop page is blank from time to time

Rose Tyler

Support staff

July 24, 2018 at 14:54

Thanks for the explanation. You face the problem on “Wildflower Blossoms (1kg) Copy” product but Update button works fine on Avocado Blossom (1kg). Some of your products have:
<div class="grammarly-disable-indicator"></div> code in Product short description area. Once I delete this code updating of product get working. Why do you use this class? Where is it from?

Regards

#197217 Copied In reply to: Page not found after clicking at Edit Product
Rose Tyler

Support staff

July 24, 2018 at 13:33
Hello,

Could you provide some CSS code which pushes all web page content to sit below the site wide store notice and then returns to normal when the notice is dismissed?

– there is no such possibility. But you can add this code in Customize > Additional CSS:

.woocommerce-store-notice.demo_store { margin-top: 46px; padding-top: 0px; padding-bottom: 0px; }

https://prnt.sc/kad1lh

Regards
#197214 Copied In reply to: Woocommerce Site Wide Store Notice Position
Rose Tyler

Support staff

July 24, 2018 at 13:04

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here https://www.8theme.com/download-plugins/

Regards

#197213 Copied In reply to: Theme update did not update WPBakery Page Builder

Rose Tyler

Support staff

July 24, 2018 at 12:34

Hello,

Please provide screenshot of the problem and URL of page where we will be able to see the notice.

Regards

#197210 Copied In reply to: Woocommerce Site Wide Store Notice Position

Rose Tyler

Support staff

July 24, 2018 at 12:29

You’re welcome!

Regards

#197209 Copied In reply to: Mega Menu Reveal on Hover

Rose Tyler

Support staff

July 24, 2018 at 12:28

You’re welcome!

Regards

#197208 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 12:27

Hello,

Thanks for the reply.
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation https://docs.woocommerce.com/document/managing-products/
I’ve created “Our menu” page on your site. You may set id of category in Grid Products Settings http://prntscr.com/kac0i5

Regards

#197207 Copied In reply to: Demo installed but doesn't look right

Rose Tyler

Support staff

July 24, 2018 at 12:12

Unfortunately, we can’t log in wp-admin panel.
We’ve fixed the problem via FTP. Please, clear cache and check.

Regards

#197204 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 10:53

You’re welcome.

Regards

#197195 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 10:39

Ok.
Have a nice day.

Regards

#197191 Copied In reply to: Border product images

Rose Tyler

Support staff

July 24, 2018 at 10:39

You’re welcome!

Regards

#197190 Copied In reply to: Blog pagination

Rose Tyler

Support staff

July 24, 2018 at 10:38

That is great thank you for letting us know.

Regards

#197188 Copied In reply to: Blog Issues

Rose Tyler

Support staff

July 24, 2018 at 10:38

Hello,

You’re welcome!

Regards

#197185 Copied In reply to: Problem to display special characters in search bar

Rose Tyler

Support staff

July 24, 2018 at 10:38

You’re welcome!

Regards

#197184 Copied In reply to: FB Pixel variable

Rose Tyler

Support staff

July 24, 2018 at 10:37

Hello,

Please increase this value http://prntscr.com/kaagcb from 3000 to 10000 > clear cache using plugin on your site http://prntscr.com/kaah3q and clear browser cache > let us know if the problem is solved.

Regards

#197182 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 10:32

I am glad that your problem was solved. This topic will be closed.

Regards

#197177 Copied In reply to: Open graph conflict

Rose Tyler

Support staff

July 24, 2018 at 10:23

Hello,

Please provide us with temporary wp-admin and FTP access, we will fix the problem on your site.

Regards

#197173 Copied In reply to: OpenSans-ExtraBold.ttf typo

Rose Tyler

Support staff

July 24, 2018 at 10:18

Hello,

I’ve updated one of your product and do not face any problem. Please describe step by step what should be done to recreate the problem.

Regards

#197170 Copied In reply to: Page not found after clicking at Edit Product

Rose Tyler

Support staff

July 24, 2018 at 09:36

Hello,

Thanks for contacting us.
You need to install woocommerce pages (Woocommerce > Status > Tools – http://prntscr.com/jcn0me) https://docs.woocommerce.com/document/woocommerce-pages/
Demo pages you can import via Theme Options > Import / Export > Dummy content > Import of the additional pages or using xml files https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Menu can’t be imported because WP does not support custom menu options, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/ From 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.
Feel free to ask if you have any other questions.

Regards

#197168 Copied In reply to: Demo installed but doesn't look right

Rose Tyler

Support staff

July 24, 2018 at 09:28

Hello,

Please check Design option for your menu items http://prntscr.com/ka9ht8 http://prntscr.com/ka9hxz

Regards

#197167 Copied In reply to: Mega Menu Reveal on Hover

Rose Tyler

Support staff

July 24, 2018 at 09:24

Hello,

Please provide us with your site URL.

Regards

#197166 Copied In reply to: Quantity don't appear….

Rose Tyler

Support staff

July 24, 2018 at 09:22

Hello,

Wp-admin credentials are incorrect. Please check them.
1.1. Please check content of Left side top bar area in Appearance > Widgets.
2. Is “Header overlap” enabled for this page? https://prnt.sc/ka9wjz

Regards

#197165 Copied In reply to: How to edit the top bar content? Please help

Rose Tyler

Support staff

July 24, 2018 at 07:39

Please see screenshots http://prntscr.com/ka82jk > http://prntscr.com/ka82d5 + http://prntscr.com/ka8310 > http://prntscr.com/ka82w9

Regards

#197161 Copied In reply to: Error log woo.php

Rose Tyler

Support staff

July 24, 2018 at 07:34

Hello,

Please check now. I’ve disabled footer and added custom css code http://prntscr.com/ka817g http://prntscr.com/ka81c9

Regards

#197160 Copied In reply to: Removing Footer

Rose Tyler

Support staff

July 24, 2018 at 07:22

Hello,

Please increase PHP Max Input Vars. Try to set 8000 or 10000 for example http://sevenspark.com/wordpress/menu-item-limit Then clear cache and check your menu.

Regards

#197159 Copied In reply to: Mega Menu Not Updating

Rose Tyler

Support staff

July 24, 2018 at 07:17

Hello,

You’re welcome!

Regards

#197158 Copied In reply to: Problems in the source code
← 1 2 3 … 1,785 1,786 1,787 … 2,273 2,274 2,275 →

Viewing 53,580 results - 53,551 through 53,580 (of 68,231 total)

Viewing 30 posts - 53,551 through 53,580 (of 68,231 total)

← 1 2 3 … 1,785 1,786 1,787 … 2,273 2,274 2,275 →

Forum Replies Created

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