Forum Replies Created

Viewing 30 posts - 53,461 through 53,490 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 15:25

    Hello,

    Thanks for contacting us.
    Please check Home page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 14:27

    You’re welcome!
    Thank you for using our theme 🙂
    Would you mind to rate our product:
 https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 14:25

    In this case, I would recommend you to install Loco Translate plugin https://wordpress.org/plugins/loco-translate/
    After activation of the plugin go to Loco Translate >Themes > select Legenda theme. Press “Add new language” http://prntscr.com/kbr9ms. Translate strings http://prntscr.com/kbra2l and Save.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 13:12
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 12:51

    Hello,

    Thanks for contacting us.
    Please read our documentation https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/
    Theme Options > General > Footer > Show footer demo blocks > Off. If you do not want to use left/right copyrights areas, you can set Footer columns – 2 in Theme Options > General > Footer. Add Footer static block in Footer Column 1 (Appearance > Widgets) and Copyrights static block in Footer Column 2 area.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 12:38

    Hello,

    What plugin did you use to translate theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 10:34

    Hello @QDH,

    504 error is related to the server.
    You need to contact your hosting provider support regarding this issue.
    Perhaps some php limits should be increased.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 10:04

    Hello,

    I’ve created Our services page. You need to create categories and products then add required categories in settings of Post Grid http://prntscr.com/kbnnve

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 09:54

    Hello,

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6
 https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:59

    Hello,

    Please add this code in Custom css for page https://prnt.sc/kbmu0l:

    .header-wrapper.header-transparent {
        position: absolute;
        z-index: 10;
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:51

    Hello @QDH,

    Go to Loco Translate > Themes > select Lifestyle theme. Press “Add new language” https://prnt.sc/kbmoyf. Translate strings http://prntscr.com/kbmq5z and Save.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:26

    Hello,

    We have added some changes in files of your parent theme. Please delete the error log and let us know if some errors will appear within next few days.
    Also, I would recommend you to contact us after the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:18

    Hello,

    Please add this code in style.css file of your child theme:

    @media (min-width: 480px) {
    .et-mega-search .et-search-result {
        width: 200%;
    }
    }

    To change size of icons you need to edit et_search_get_posts function from legenda/framework/theme-functions.php in functions.php of your child theme http://prntscr.com/kbmbqd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 07:53

    Hello,

    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/
    All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 07:50

    Hello,

    Please see screenshots http://prntscr.com/kblzwp http://prntscr.com/kbm01g
    If you provide temporary wp-admin access we will be able to create Menu Spa grid on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 16:02

    Hello,

    Please change this custom css code http://prntscr.com/kbcqlw
    to:

    .faq h4 {
        color: #cccccc;
    }
    .faq .vc_toggle_icon::before {
        border-color: #cccccc !important
        border-color: #cccccc !important;
    }

    and add custom faq class here http://prntscr.com/kbcr97

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:51

    Hello,

    Please describe what should be done to recreate the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:36

    Hello,

    Unzip the exported archive and then compress files of the folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:34

    Hello @QDH,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:19

    Hello,

    Please provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:17

    Hello @QDH,

    You need to edit static block and add link http://prntscr.com/kbc2hz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 15:00

    Hello @QDH,

    Please provide some screenshot for better understanding the desired result and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 12:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 12:05

    Hello,

    Please delete this code from Theme Options > Styling > Custom css:

    .onsale,.product-images .sale-value {
        background:#00acc1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 10:59

    Hello,

    Changes were done in woopress/framework/inc/really-simple-captcha/really-simple-captcha.php
    https://prnt.sc/kafawd
    In result of fixing the problem, old files will be deleted from the tmp folder and you won’t face previous PHP Warnings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 09:59

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 09:23

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 08:59

    Hello,

    You can edit content-single-product.php file (legenda/woocommerce folder) via child theme (copy the file from parent theme into the same folder in your child theme) and change position of this string https://prnt.sc/kb6ho0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 08:28

    You’re welcome!

    Regards

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    Viewing 53,490 results - 53,461 through 53,490 (of 68,187 total)
Viewing 30 posts - 53,461 through 53,490 (of 68,187 total)
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