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Topic: No Shipping Methods Available – WooCommerce

cherfitchett

Participant

July 26, 2018 3:41 pm

We are having customers report that they are given the message “No Shipping Methods Available”. It is not with every customer. The error logs show –
[26-Jul-2018 02:11:17 UTC] PHP Warning: array_push() expects parameter 1 to be array, string given in /home/site/public_html/wp-content/themes/royal/framework/woo.php on line 1351
[26-Jul-2018 02:11:17 UTC] PHP Warning: implode(): Invalid arguments passed in /home/site/public_html/wp-content/themes/royal/framework/woo.php on line 1351

Can you please assist as this is becoming a big issue.
Theme version: 4.6
WooCommerce version: 3.4.3

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cherfitchett

Participant

July 26, 2018 3:43 pm

This is occurring at the view cart and checkout stage.

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cherfitchett

Participant

July 26, 2018 3:46 pm

FTP info included.

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Rose Tyler

Support staff

July 26, 2018 3:51 pm

Hello,

Please describe what should be done to recreate the problem.

Regards

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cherfitchett

Participant

July 26, 2018 3:56 pm

I am going to give you a customer login that has an order in process right now. Go the the checkout page and you will see. Customer login in private info below.

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Olga Barlow

Support staff

July 27, 2018 4:52 pm

Hello,

I don’t see any shipping method for the country of that user http://prntscr.com/kbtbn1
Please, follow the documentation to set up the shipping in the right way https://docs.woocommerce.com/document/setting-up-shipping-zones/

Regards

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