Return to previous page

WPBakery - by adwa - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

adwa

Participant

July 26, 2018 at 22:22

Hi,

I am trying to update from WPBakery 5.5.1 to 5.5.2 but it is failing with the following message:

An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

#197353 Copied

1 Answer

Rose Tyler

Support staff

July 27, 2018 at 07:53

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to https://www.8theme.com/download-plugins/ page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

Regards

#197357 Copied
Viewing 2 results - 1 through 2 (of 2 total)