Slider issues - by mleihs - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: mleihs
    mleihs
    Participant
    September 17, 2018 at 13:31

    Hi,

    the slider of [1] works just fine but when using Edge the background of one slide looks like this [2] Do you know why? I added the login data in that post: https://www.8theme.com/topic/portfolio-section-glitchy-product-page/

    Best regards

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:40

    Hello,

    Please try to change Main / Background Image http://prntscr.com/kvdlhv to another image or Colored.

    Regards

    Avatar: mleihs
    mleihs
    Participant
    September 18, 2018 at 06:52

    Hi,
    mh, there are images set as background and I need them.

    Apart from that:
    I just noticed that no images are shown in Firefox. It works fine in Chrome, though.

    What is happening here? It worked fine before the update of theme and slider.

    Please advise!

    Best regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 18, 2018 at 13:41

    Hello,

    Problem is not related to Revolution slider or theme. Seems something is wrong with your previously uploaded images ( http://prntscr.com/kvsn1o http://prntscr.com/kvsnji )and FF does not load them. We have checked your old image and one new image that we uploaded when the default WP theme is activated. Your old image is not shown even with the default theme when we are trying to check it on the frontend https://gyazo.com/d4b938a299fdc6c3e15d672619c8936e

    http://prntscr.com/kvrykg

    Regards

    Avatar: mleihs
    mleihs
    Participant
    September 18, 2018 at 14:58

    Hi,

    thanks a lot for your investigation. Regenerating the thumbnails one more time (did this after the theme & plugin update) seems to solve that problem.

    Thanks!

    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 15:09

    Hello,

    You’re welcome!

    Regards

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