Hello,

Please provide screenshots and describe the desired displaying in more details.
You can use such screenshot maker as Lightshot https://prnt.sc/
Also, provide temporary wp-admin access.

Regards

Hello,

You can temporary activate Twenty Seventeen theme.
Your settings won’t go away after switching theme to default one and back to xstore-child, only widgets configuration may be lost, so check the widgets and make sure that you know where every widget is placed (Appearance -> Widgets).

Regards

Hello,

1.

.mobile-menu-wrapper .links {
    display: none;
}

2.

.brands-carousel .swiper-custom-left, .wpb_images_carousel .swiper-custom-left, .brands-carousel .swiper-custom-right, .wpb_images_carousel .swiper-custom-right {
    opacity: 1;
    color: red;
    border: 2px solid red;
}

Regards

Hello @kdb,

It is the plugin – https://wordpress.org/plugins/insert-headers-and-footers/
Feel free to ask if you have any other questions.

Regards

Hello,

Please change permissions to 777 for “really-simple-captcha” folder in the directory /woopress/framework/inc.

Regards

Hello,

Please try this – http://prntscr.com/kwovvb

Regards

Hello,

Please read in our documentation how to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ (auto-update is not available for now).
Please read this article https://docs.woocommerce.com/document/woocommerce-localization/ WC takes language from General settings. Also, please see screenshot – http://prntscr.com/kwop53

Regards

Hello,

Have you tried to update theme and Core plugin via FTP?
Site Language you can set in Settings > General.
If you need help with the update, provide us with FTP access and confirm that you created backup.

Regards

Please see screenshot – http://prntscr.com/kwnamv

Regards

Hello,

Please provide us with temporary wp-admin access so we can take a closer look.

Regards

Hello,

Please add this code in your child-theme/functions.php file:
wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );
http://prntscr.com/kqreis after that create an empty dynamic.css file in child theme directory.
Then custom css from Theme Options will work fine.
In case it won’t get working, provide temporary FTP access and I will pass the problem to our developers.
Waiting for your reply.

Regards

Hello,

The language switcher on the top header area is just an example, that you can use such feature like language switcher.
You can change the content of this area in Appearance > Widgets > Place in header top bar area. To remove the default content, you need to add an empty text widget.
Please read WPML plugin documentation – https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Regards

Hello,

1) Please add this code in Theme Options > Custom css > Custom css for desktop:

 .mega-menus-full-width .menu-wrapper .item-design-mega-menu .nav-sublist-dropdown {
    transition-delay: .2s;
}
.mega-menus-full-width .menu-wrapper .item-design-mega-menu:hover .nav-sublist-dropdown {
    transition-delay: 0s;
}

2) I do not see the problem on mobile. Please provide screenshot and describe in details how the problem can be recreated.
You can use such screenshot maker as Lightshot https://prnt.sc/

Regards

Hello,

Space can be reduced using custom css code. Please provide us with your site URL or screenshots of your frontend and backend so I can recreate situation on my side and provide correct css code.

Regards

Hello,

The desired menu can be created using static block. For example – http://prntscr.com/kwi6em http://prntscr.com/kwi6k1 http://prntscr.com/kwi6p4 http://prntscr.com/kwi6uu http://prntscr.com/kwi6yo

Regards