Hello,
I do not see the problem http://prntscr.com/l9y755 Please clear cache and check one more time. Make sure that version of your browser is not very old. Try to check the page using different browsers.
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Hello,
I do not see the problem http://prntscr.com/l9y755 Please clear cache and check one more time. Make sure that version of your browser is not very old. Try to check the page using different browsers.
Regards
Hello,
Please provide temporary wp-admin access so I can take a closer look.
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Hello,
You’re welcome!
Sorry, but your question is a bit unclear to me. Please describe the desired result in more details.
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Dear,
We can’t check your site. Could you please temporarily disable this http://prntscr.com/l9xn2j ?
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Dear,
The previous custom css code doesn’t affect the content of widgets areas.
Please Go to Appearance > Widgets and check content of Left side top bar area
https://youtu.be/4SfPPuwPCVI
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Hello,
I’ve activated CMB2 plugin. https://www.8theme.com/documentation/xstore/plugins/included-plugins/ Please check [8theme] Layout options now – http://prntscr.com/l9x5h0
I’ve deactivated Massive Addons for Visual Composer plugin, so you can edit pages now. There is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 Please contact your hosting provider and ask to increase the maximum body length value, then enable the Massive Addons plugin and check if pages can be edited.
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Unfortunately, the same problem. Please check.
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Dear @malipl,
If you do not want to upload all images in same dimensions, you can use custom css code. For example:
.content-product .product-content-image {
max-height: 200px;
}
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Hello,
I can’t check your links. Please provide correct access for the popup form.
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Please contact your hosting provider and make sure that abilities availability from your hosting:
1. http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.
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Hello,
You’re welcome!
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Hello,
XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles.
Please check our new demo – https://xstore.8theme.com/demos/product-category/woman/
You can change styling using custom css code. For example, try to add this code in Theme Options > Custom css:
.sidebar-widget ul li a, .widget_categories ul li a{
text-transform: uppercase;
}
.sidebar-widget.widget_product_categories .widget-title {
color: #090909;
background: #fafafa;
}
.sidebar-widget.widget_product_categories .widget-title, .wpb_widgetised_column .widget_product_categories .widget-title {
padding: 20px 10px;
margin-bottom: 10px;
text-align: center;
font-size: 20px;
border: none;
line-height: 1.1;
}
.widget_categories ul li:not(:last-child), .recent-posts-widget .post-widget-item:not(:last-child), .sidebar-widget ul li:not(:last-child) {
border-bottom: 1px solid #e6e6e6;
}
.footer .recent-posts-widget .post-widget-item:not(:last-child) {
border-bottom: 1px solid #393939;
}
.widget_categories ul li a, .sidebar-widget ul li a {
padding: 1em 0;
font-size: 14px;
}
Describe the desired result in details and we will help you.
Regards
Hello,
Please move the previous code from Theme Options > Custom css into Appearance > Customize > Additional CSS.
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Hello,
There is no such possibility. Likely it requests additional customization. You can contact woocommerce support or WPKraken team.
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Hello,
Feel free to ask if you have any other questions 🙂
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Hello,
1) The width comes from the plugin. To change the width, you can use this custom css code:
.woocommerce table.compare-list tr th {
width: 80px !important;
}
2) For example http://prntscr.com/l9urhe > http://prntscr.com/l9uroz
After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/
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Hello,
As I can see, you use 4.0 theme version on site – http://prntscr.com/l9srja
Our 4.7 theme version is fully compatible with WooCommerce 3.4.7.
Unfortunately, I can’t say for sure when the new theme version will be released. For now, you can downgrade woocommerce plugin to the previous version https://wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/l9rm3a
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Hello,
Please provide your purchase code, site URL and temporary wp-admin access.
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Hello,
Where exactly the problem persists on your site?
Also, provide us with temporary wp-admin access so we can take a closer look.
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Hello,
Your site under maintenance mode, so I can’t check it.
What exactly banner did you try to upload?
500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
Regards
Hello,
It is a glitch of WPBakery Page Builder, unfortunately. It can’t be fixed from our side, because the issue is independent of our theme.
Feel free to ask if you have any other questions.
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Hello,
1. Please provide us with temporary wp-admin and FTP access.
2. Have you set Shop page in Woocommerce > Settings > http://prntscr.com/l9rqfj ?
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Hello,
There is a notice about outdated files, this files will be fixed in next theme update. Please note, that before update WC plugin, you need to check changelog of ThemeForest to be sure that current theme version is fully compatible with woocommerce version.
We will release the new theme version within 1-2 weeks. For now, you can downgrade woocommerce plugin to the previous version https://wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/l9rm3a
Regards
Hello,
Filter Products by Attribute is a default widget of WooCommerce and our theme doesn’t affect it.
Your situation is caused by this setting of the product http://prntscr.com/l9qvk1
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Hello,
.mobile-nav .mb-center .mb-container .maxbutton:hover.maxbutton-drive-traffic {
max-height: 1px !important;
}
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You need to add !important;
@media only screen and (max-device-width: 480px) {
.img-resp .upb_row_bg {
background-image: url(https://www.bz5-beta.ovh/wp-content/uploads/2018/10/equipe-cabinet-ruben-et-associes.jpg) !important;
}
}
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Hello,
Here you can find XStore import files v 5.1 http://prntscr.com/l9qmjp https://www.8theme.com/download-plugins/ Go to Tools > Import > WordPress and use xml file to import the desired page http://prntscr.com/l9qms1 dummy.xml.gz
Or provide us with temporary wp-admin access so we can create the Makeup Home page on your site.
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You’re welcome!
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Hello,
You’re welcome!
Regards