Forum Replies Created

Viewing 30 posts - 51,811 through 51,840 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:26

    Hello,

    Please add this code in Global custom css:

    #cookie-notice {
        background-color: rgb(51, 51, 51) !important;
        min-width: unset;
    }
    #cookie-notice .button.wp-default {
        color: #333333 !important;
    }

    then clear cache and check the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:17

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 09:15

    Hello,

    If you will face problems with translating after theme update, you need to synchronize translation files.
    About the problem on the checkout page, try to move this code:

    .woocommerce-checkout-review-order-table #shipping_method select{
        width:100%;
    }

    from Theme Options > Custom css > Custom css for mobile into Global custom css area.
    Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:50

    Hello,

    I am glad that your problem was solved.
    If you need our help, do not forget to provide dashboard access also.
    About Core plugin updating, you can simply delete the plugin via dashboard then go to XStore > Install plugins > install the latest version of Core plugin.
    To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:45

    Hello,

    1) Please check links of the mobile menu now. I’ve removed a part of custom css code, so you can change mobile menu text color via Theme Options.
    Do not forget to clear cache before checking.
    2) I am pretty sure that it is the effect of the browser cache. Have you cleared cache? Please try to check the menu from another browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:29

    This is caused by one of your plugins – https://prnt.sc/lfr6qy you can change it in settings of the plugin or add this custom css code in Theme Options > Custom css > Global custom css:

    #cookie-notice {
        min-width: unset;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2018 at 08:27

    Hello,

    Please add this custom css code:

    .nav-sublist-dropdown {
        transform: translateY(-20px);
        transition-duration: .2s;
        animation: none;
        display:  block;
        opacity: 0;
        visibility: hidden;
    }
    .menu-item-has-children:hover .nav-sublist-dropdown, li:hover .nav-sublist-dropdown {
        transform: translateY(0px);
        animation: none;
        opacity: 1;
        visibility: visible;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 16:45

    You’re welcome!
    Please check all available settings in Theme Options.
    Typography of Mobile menu links you can change in Theme Options > Typography > Menu > Customize mobile menu links > Customize.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 16:42

    Hello,

    Please provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 16:27

    Hello,

    Please try this code:

    .menu-item-has-children:hover .nav-sublist-dropdown, li:hover .nav-sublist-dropdown {
        animation-duration: 0s;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 15:05

    Hello,

    Please update the theme to 5.1.1 version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ then update XStore Core plugin to 1.1.6 https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Let us know the result.
    If this doesn’t help, provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 14:57

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 14:03

    Hello,

    You need to add a row with 3 columns and Single Image elements – http://prntscr.com/lfg5uv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 13:59

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for desktop:

    .fixed-header .container-wrapper {
        padding: 0px;
    }

    then go to Theme Options > Menu > Menu styling > Fixed menu links > Customize > http://prntscr.com/lfg43n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 13:12

    Hello,

    Please change the previous code to:

    .single-product .meta-title span, .step-title span, .quantity input[type=”number”], .st-menu-content,
    .login-link .login-popup, .login-link .login-popup .popup-title span {
        background-color: #565656;
    }
    select, .cart-popup-container p, .login-link .login-popup .popup-title span, 
    .login-link .login-popup label, .emodal-text p, .emodal .emodal-title, .shopping-container .small-h,
    .form-row input.input-text, form .form-row textarea {
        color: #565656;
    }
    .order-review .step-title span {
        background-color: #777777;
    }
    .login-link .login-popup label,
    .login-link .login-popup .popup-title span,
    .header-wrapper.color-dark .shop-text {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 13:03

    Hello,

    Is XStore Core plugin activated on your site?
    Please set footer content in Appearance > Widgets > Footer area
    https://youtu.be/hmsxW5KF9dg https://youtu.be/-vPCUHnlMIQ

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 11:48

    Hello,

    Please provide URL so we can take a closer look.
    Theme options > Shop elements > Categories > Categories text color.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 10:05

    Hello,

    Please check FTP access, I can’t connect – http://prntscr.com/lfd40y

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:55

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:53

    Hello @Daniel Borda,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:39

    Hello,

    1) Appearance > Customize > WooCommerce > Product Catalog > Default product sorting.
    2) Theme Options > Shop > Shop page Layout > Products view mode > Grid.
    3) There is no such possibility. But if you enable “Show products toolbar on the shop page” in Theme Options, you will be able to change Grid/List here https://prnt.sc/lfd08a (Products view mode needs to be Grid/List).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:32

    Hello,

    Please provide screenshots for better understanding. You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:30

    Hello,

    Thanks for the notice. Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:19

    Hello,

    Please clear cache and check one more time http://prntscr.com/lfck3u http://prntscr.com/lfckse

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:16

    Hello,

    Have you tried to change the mentioned settings?
    I do not see Add to cart button on your shop page – http://prntscr.com/lfchvg you can enable it via Theme Options > Shop > Products style > Product content elements. “Product content effect” allows you to select design type for the products on the shop page. “Product title chars limit” – controls the length of the product title for the products at grid/list, related products, prev/next product navigation.
    If you are looking for something else, provide some screenshots for better understanding. You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 09:10

    Hello,

    .menu-item-has-children:hover .nav-sublist-dropdown, li:hover .nav-sublist-dropdown {
        animation: unset;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 08:59

    Hello,

    Please clear browser cache on your device (instruction how to do this, you can find on the internet).
    Also, try to check the menu using another device.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 08:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 08:54

    Hello,

    Great. Thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2018 at 08:41

    Hello,

    You’re welcome!

    Regards

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    Viewing 51,840 results - 51,811 through 51,840 (of 68,227 total)
Viewing 30 posts - 51,811 through 51,840 (of 68,227 total)
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