Forum Replies Created

Viewing 30 posts - 50,521 through 50,550 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2019 at 08:52

    Hello,

    Please provide temporary wp-admin access, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2019 at 08:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2019 at 08:24

    Hello,

    Theme Options > Shop > Shop page Layout > Sidebar widgets with scrollable content > Off.
    Also, you can disable “Open product categories widget by default” in Theme Options > Shop elements > Categories > Open product categories widget by default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2019 at 08:17

    Hello,

    You need to unselect “Hide empty categories” in settings of Categories widget http://prntscr.com/me3kgc
    If this is not what you are looking for, provide your site and temporary wp-admin access, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2019 at 08:05

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 16:11

    Is the problem solved? If not, please provide a screenshot. You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 16:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:54

    Hello,

    We’ve sent an archive of PSD files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:49

    You need to enable responsive design settings in WPBakery Page Builder settings page by unchecking “Disable responsive content elements”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:46

    Have you cleared cache?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 15:37

    The problem was caused by settings of your cache plugin. Please check now – https://prnt.sc/mdaby3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:57

    Hello,

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:53

    Hello,

    Please add this code in style.css file of your child theme:

    .page-template-search-results .sidebar {
        display:  none;
    }
    .page-template-search-results .content.span8 {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 14:22

    No.
    You use dark version of styling and white color of the selector background, so this custom css code needs to be used to make the arrow visible.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 13:52

    Hello,

    It was old style of the arrow that was changed in one of theme updates.
    To get arrow like this http://prntscr.com/md8lek you need to add this custom css code:

    .single-product select {
        background-image: url(data:image/png;base64,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);
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 13:12

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 11:55

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 11:49

    Hello,

    Limits calculated automatically based on the prices of your products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 10:04

    Hello,

    Please delete or cahnge this custom css code:

    .type-label-2 .sale{
      margin-top: 18px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:29

    Hello,

    Sorry for the delay due to the weekends.
    I do not see the problem with images and tabs on your single product page https://prnt.sc/md4nv1
    Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:16

    Hello,

    Here is code of the footer static block from the demo – http://prntscr.com/md4h1o

    [vc_row equal_height="yes" content_placement="top" css=".vc_custom_1477573881536{border-bottom-width: 1px !important;padding-top: 30px !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}"][vc_column width="1/4" css=".vc_custom_1479299931995{padding-top: 0px !important;padding-bottom: 30px !important;}" el_class=".mob-center" offset="vc_col-lg-3 vc_col-md-3 vc_col-xs-12"][vc_single_image image="4889" img_size="155x27" css=".vc_custom_1477573808354{margin-bottom: 0px !important;}"][/vc_column][vc_column width="3/4" css=".vc_custom_1479299953250{padding-top: 0px !important;padding-bottom: 30px !important;}" offset="vc_col-xs-12"][vc_column_text css=".vc_custom_1479117817736{margin-bottom: 0px !important;}"]
    <div class="footer-links-bakery" style="text-align: right;"><a href="#">About Us</a><a href="#">Contact Us</a><a href="#">Delivery Info</a><a href="#">Careers</a><a href="#">Terms of Use</a></div>
    [/vc_column_text][/vc_column][/vc_row]

    Please use backend editor to change the content of it – https://prnt.sc/md4he7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 09:11

    Hello,

    Thanks for contacting us.
    Here you can download the latest versions of all plugins – https://www.8theme.com/downloads/
    Please follow documentation of the plugin to setup it – https://medium.com/screets/screets-live-chat-user-guide-2454d9c5bb33

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:37

    Hello,

    This menu http://prntscr.com/md3xt7 was created using static blocks. Please see screenshots – https://prnt.sc/md3yet https://prnt.sc/md3z42 https://prnt.sc/md3zet http://prntscr.com/md3zzq
    Also, please watch this video – https://youtu.be/f07MBdnFPfk
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:13

    Hello,

    Please check how this works with default WC theme – Storefront. We are able to help only in case problem relates to our theme.
    If the problem persists with the default theme also, it’s because of your server/hosting. Contact your hosting provider to solve the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2019 at 08:10

    Hello,

    Have you installed new 3rd party plugins?
    Are there any errors in the console on your site?
    Please provide URL and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 15:32

    To apply custom css code to a separate post page only, you need to add the code here – https://prnt.sc/mc2xaz instead of Custom css area in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 13:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 11:46

    Here is a screenshot of settings from the demo – http://prntscr.com/mbzcyl
    If you get a different result with the same settings, provide your site URL and temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 11:28

    Hello,

    Please provide URLs of your page and demo page with the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 25, 2019 at 10:02

    Hello,

    You can add content here – https://prnt.sc/mbxux3 > http://prntscr.com/mbxv48
    A position of this description you can change in Theme Options > Shop > Shop page Layout > Shop Page Banner position.

    Regards

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    Viewing 50,550 results - 50,521 through 50,550 (of 68,227 total)
Viewing 30 posts - 50,521 through 50,550 (of 68,227 total)
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