Image sizes off on product gallery page on IE11

This topic has 6 replies, 3 voices, and was last updated 5 years, 1 month ago ago by Olga Barlow

  • Avatar: irinakk
    irinakk
    Participant
    January 24, 2019 at 13:01

    Hi team!
    My site looks pretty good but I have a concern on IE11 (OS is microsoft).
    http://safaraktours.com/uae/picnic/desert-picnic-ras-al-khaimah/

    You can see that the first image is way bigger than the other images, pushing the content down.Can you please advise how this can be fixed?
    THanks!
    Irina

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2019 at 13:54

    Hello,

    Please provide a screenshot of the problem. You can use such screenshot maker as Lightshot https://prnt.sc/
    Is “Old browser support” enabled in Theme Options > Speed Optimization?
    Please provide temporary wp-admin access.

    Regards

    Avatar: irinakk
    irinakk
    Participant
    January 28, 2019 at 14:03

    Hi Rose,

    Thank you, I have switched on the old browser support but the problem remains the same.
    I am sending you a screenshot: https://prnt.sc/md8sc6

    This is on this link: http://safaraktours.com/uae/family-fun/dolphinarium/
    And i am on a Windows computer running IE 11

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2019 at 11:54

    Hello,

    We have added the following code to fix the issue
    .woocommerce-product-gallery__image {width: 100%;}
    We’ll add the fix to the next theme update.

    Regards

    Avatar: irinakk
    irinakk
    Participant
    January 29, 2019 at 14:47

    THanks I will take a look if this is fixed now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 29, 2019 at 16:37

    You are welcome!

    Regards

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