Hello,
Thanks for contacting us.
Try to disable a cache plugin on your site. If the plugin is a reason for problems, please check settings.
Regards
Hello,
Thanks for contacting us.
Try to disable a cache plugin on your site. If the plugin is a reason for problems, please check settings.
Regards
1) You can add pages. The menu should not disappear. Contact us know if this happens.
2) I can’t log in. Have you changed access?
3) Theme Options > Typography > Menu > Menu 1 level > Font Color.
4) “Double menu” header type has 2 menus. You can mark any menu as “Left menu” or “Right menu” https://prnt.sc/mk2kxw In case, you will change header type in Theme Options > Header > Header layout, only one menu, marked as Left, will be shown.
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You’re welcome!
Feel free to ask if you have any other questions.
Regards
We’ve sent walkers.php to your registration email. Please replace the file in xstore/framework folder via FTP for one of your sites.
Let me know if the problem will be fixed.
Regards
Hello,
Fixed. Please check now.
Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu Options.
For “Double menu” header type, you need to have 2 menus in Appearance > Widgets: Left and Right.
Regards
Hello,
We will release a new update within a day.
Also, if you provide temporary FTP access we will be able to fix the problem directly.
Regards
Hello,
1. You can add a Search widget in Appearance > Widgets > Shop sidebar.
2. You may use an additional plugin.
3. Theme Options > Header > Search > Search widget position. Also, the search can be hidden on separate pages using custom css code.
Regards
You’re welcome!
Regards
Hello,
Theme Options > Shop elements > Variation swatches > On.
Please watch this video – https://youtu.be/XO-PDvhPypc
https://docs.woocommerce.com/document/variable-product/
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Here is our email – 8themes@gmail.com
Regards
My pleasure 🙂
Regards
Hello,
Please provide username and password in the Private Content area http://prntscr.com/mjza1r
Regards
Hello,
Yes, you can activate the test site and use the same code on live site.
Keep in mind that you can use 1 license for the one project only (according to ThemeForest license policy https://themeforest.net/licenses/terms/regular).
Regards
Hello,
1.
.footer .custom-html-widget {
font-size: 15px;
}
2.
.blog .page-heading {
margin-bottom: 3em;
}
Regards
Hello,
I am glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css > Custom CSS for mobile:
.forcefullwidth_wrapper_tp_banner .fullwidthbanner-container {
left: 0px !important;
}
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Hello,
Please check now.
More settings you can find in Theme Options > Shop elements > Categories.
Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu options.
Regards
Hello @krloss3517,
Likely it is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact hosting provider and ask to increase the maximum body length value.
Regards
Hello,
Please provide temporary wp-admin access.
Regards
Hello,
There is a default margin-bottom – 35px, so you need to set 0px –
https://prnt.sc/mjkct0
Regards
Hello,
You’re welcome!
Regards
Hello,
1) Theme Options > Shop > Shop page Layout > Sidebar position on category page > Widthout.
2) https://www.8theme.com/documentation/xstore/woocommerce/product-images/
3) Theme Options > Custom css > Custom css for mobile:
.products-grid .product {
width: 100%;
}
4) Theme Options > Promo Popup, Theme Options > Header > Header layout > Sign In link position.
5) Theme Options > Custom css > Global custom css:
@media only screen and (max-width: 992px){
.header-logo img {
max-width: 150px !important;
}
}
Regards
Hello,
Also, you can try
#bbpress-forums input#bbp_search_submit {
color: transparent !important;
background-color: transparent !important;
border-color: transparent !important;
font-size: 0px;
padding: 0px 28px;
z-index: 3;
}
#bbpress-forums #bbp-search-form> div:after {
content: "\e90b";
font-family: 'xstore-icons' !important;
position: absolute;
font-size: 25px;
top: 40px;
right: 32px;
}
http://prntscr.com/mjhuoy (in this case, the background of the button will be transparent).
Regards
Hello,
Please provide temporary wp-admin access so I can take a closer look.
Regards
Please remove margin-top -29px for the first row on the page https://prnt.sc/mjhqhn
Regards
Hello,
Please provide screenshots and links.
Regards
You’re welcome!
Regards
Hello,
You need to remove margin-top -29px for the first row on the page, and add this code in Custom css for the page:
.page-content {
margin-top: 0px;
}
Regards
Hello,
To disable the “New” label you need to disable “Mark product as “New”” in Additional product options [8theme] https://prnt.sc/mjhbgw
Regards