Forum Replies Created

Viewing 30 posts - 50,251 through 50,280 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:51

    Hello,

    Thanks for contacting us.
    Try to disable a cache plugin on your site. If the plugin is a reason for problems, please check settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:46

    1) You can add pages. The menu should not disappear. Contact us know if this happens.
    2) I can’t log in. Have you changed access?
    3) Theme Options > Typography > Menu > Menu 1 level > Font Color.
    4) “Double menu” header type has 2 menus. You can mark any menu as “Left menu” or “Right menu” https://prnt.sc/mk2kxw In case, you will change header type in Theme Options > Header > Header layout, only one menu, marked as Left, will be shown.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:15

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:14

    We’ve sent walkers.php to your registration email. Please replace the file in xstore/framework folder via FTP for one of your sites.
    Let me know if the problem will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 14:07

    Hello,

    Fixed. Please check now.
    Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu Options.
    For “Double menu” header type, you need to have 2 menus in Appearance > Widgets: Left and Right.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 13:32

    Hello,

    We will release a new update within a day.
    Also, if you provide temporary FTP access we will be able to fix the problem directly.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 13:21

    Hello,

    1. You can add a Search widget in Appearance > Widgets > Shop sidebar.
    2. You may use an additional plugin.
    3. Theme Options > Header > Search > Search widget position. Also, the search can be hidden on separate pages using custom css code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 12:57

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 11:48

    Hello,

    Theme Options > Shop elements > Variation swatches > On.
    Please watch this video – https://youtu.be/XO-PDvhPypc
    https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 11:24

    Here is our email – 8themes@gmail.com

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 11:20

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 11:20

    Hello,

    Please provide username and password in the Private Content area http://prntscr.com/mjza1r

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 11:19

    Hello,

    Yes, you can activate the test site and use the same code on live site.
    Keep in mind that you can use 1 license for the one project only (according to ThemeForest license policy https://themeforest.net/licenses/terms/regular).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 10:54

    Hello,

    1.

    .footer .custom-html-widget {
        font-size: 15px;
    }

    2.

    .blog .page-heading {
        margin-bottom: 3em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 08:34

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 08:32

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom CSS for mobile:

    .forcefullwidth_wrapper_tp_banner .fullwidthbanner-container {
        left:  0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2019 at 08:28

    Hello,

    Please check now.
    More settings you can find in Theme Options > Shop elements > Categories.
    Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 16:54

    Hello @krloss3517,

    Likely it is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact hosting provider and ask to increase the maximum body length value.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 16:09

    Hello,

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 14:26

    Hello,

    There is a default margin-bottom – 35px, so you need to set 0px –
    https://prnt.sc/mjkct0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 14:02

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 14:00

    Hello,

    1) Theme Options > Shop > Shop page Layout > Sidebar position on category page > Widthout.
    2) https://www.8theme.com/documentation/xstore/woocommerce/product-images/
    3) Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 100%;
    }

    4) Theme Options > Promo Popup, Theme Options > Header > Header layout > Sign In link position.
    5) Theme Options > Custom css > Global custom css:

    @media only screen and (max-width: 992px){
        .header-logo img {
            max-width:  150px !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:47

    Hello,

    Also, you can try

    #bbpress-forums input#bbp_search_submit {
        color: transparent !important;
        background-color: transparent !important;
        border-color: transparent !important;
        font-size:  0px;
        padding: 0px 28px;
        z-index: 3;
    }
    #bbpress-forums #bbp-search-form> div:after {
         content: "\e90b";
         font-family: 'xstore-icons' !important;
         position:  absolute;
         font-size: 25px;
         top: 40px;
         right: 32px;
    }

    http://prntscr.com/mjhuoy (in this case, the background of the button will be transparent).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:40

    Hello,

    Please provide temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:39

    Please remove margin-top -29px for the first row on the page https://prnt.sc/mjhqhn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:37

    Hello,

    Please provide screenshots and links.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:27

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:23

    Hello,

    You need to remove margin-top -29px for the first row on the page, and add this code in Custom css for the page:

    .page-content {
        margin-top: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:19

    Dear,

    Please clear cache and check one more time https://prnt.sc/mjhfum

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 11, 2019 at 11:11

    Hello,

    To disable the “New” label you need to disable “Mark product as “New”” in Additional product options [8theme] https://prnt.sc/mjhbgw

    Regards

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    Viewing 50,280 results - 50,251 through 50,280 (of 68,227 total)
Viewing 30 posts - 50,251 through 50,280 (of 68,227 total)
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