Forum Replies Created

Viewing 30 posts - 50,281 through 50,310 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 10:30

    Hello,

    Add this code in Theme Options > Custom css:

    .single-product .swiper-control-top:not(.zoom-on) a.zoom {
        pointer-events:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 10:07

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 09:37

    That is great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 09:35

    Hello,

    Please see screenshot – https://prnt.sc/mi9ei6
    https://youtu.be/yv4GA-PkVfE

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 09:29

    Hello,

    Please try to use this code

    .header-wrapper header .my-account-link:not(.type-icon)>a, .header-wrapper header .login-link:not(.type-icon)>a {
        display: flex;
        align-items: center;
    }

    or this one

    .my-account-link.type-icon-text>a:before, .login-link.type-icon-text>a:before {
        vertical-align: bottom;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 09:17

    Please try to change Sidebar position in Theme Options > Blog > Blog Layout and disable the sidebar on pages like Home and Blog via [8theme] Layout options http://prntscr.com/mi95pr
    If this is not what you are looking for, maybe support of the plugin will be able to give some tips.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 09:08

    Hello,

    This requests additional customization in files. Additional customization is not included in our basic support.
    You can try to add this code in functions.php of your child theme:

    add_filter('woocommerce_single_product_image_thumbnail_html', 'remove_featured_image', 10, 2);
    function remove_featured_image($html, $attachment_id ) {
        global $post, $product;
    
        $featured_image = get_post_thumbnail_id( $post->ID );
    
        if ( $attachment_id == $featured_image )
            $html = '';
    
        return $html;
    }

    if this is not what you are looking for, contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 08:52

    Hello,

    Is this page generated automatically by an additional plugin?
    Breadcrumbs is disabled by this code – https://prnt.sc/mi8rrt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 08:17

    Hello,

    Theme Options > Blog > Blog Layout > Sidebar position and Single post > Sidebar position.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 08:07

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 17:28

    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 15:37

    Hello,

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 15:30

    Hello,

    Theme Options > Shop > Shop page Layout > Shop Page Banner position.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 15:28

    Hello,

    Please check now.
    This fix will be added in the next theme update, also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 15:26

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 15:04

    Hello,

    1) Theme Options > Single Product page > Page Layout > Thumbnails > Disable
    OR
    Theme Options > Single Product page > Page Layout > Product gallery slider > Disable and Fixed product content > On.
    2) Theme Options > Shop > Products style > Image hover effect > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 14:40

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 13:56

    You’re welcome!
    As I said, there is no possibility to add this http://prntscr.com/mhvwy9 on a custom page. Maybe the desired result can be achieved via additional customization in files. Additional customization is not included in our basic support scope.
    If you need help with additional customization you can contact Codeable team – https://codeable.io/?ref=qGTdX
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 13:28

    IP addresses of the specialists who will work on your problem are 176.98.69.38 and 176.98.70.175.
    Waiting for your reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 13:16

    You’re welcome!
    It is your decision. We can guaranty for full theme compatibility with all 3-rd party plugins.
    Please read this topic https://www.8theme.com/topic/products-slider-and-insta-feed-do-not-load-anymore/ there was a similar problem that was solved by changing settings of Minification.
    Maybe you will be able to solve the problem via changing settings of a plugin, once you find out what plugin affect the content of your page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 13:11

    As I can see, you created a page where products are shown using WC element. This page is not a default category page, so filters won’t work there. It is independent of our theme and relates to WooCommerce.
    This Breadcrumbs Style on all pages of the site http://prntscr.com/mhv6g1 but on Leggings Sport Femme page you selected another one – http://prntscr.com/mhv766

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 13:02

    Hello,

    Please try to disable all 3rd party plugins to check if one of plugins causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:54

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:47

    Please ask your hosting provider support to create FTP account to your site files and give us the credentials.
    We will check what can be done to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:45

    Hello,

    Please try to disable all 3rd party plugins to check if one of plugins causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:39

    Thanks for the reply.
    Please create a temporary user with administrator role.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:18

    Hello,

    Please provide temporary wp-admin and FTP access.
    Also, describe the problem in more details.
    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 11:07

    Hello,

    We use default Woocommerce functionality for login/my account page https://docs.woocommerce.com/document/woocommerce-pages/
    If you need help with additional customization, contact Codeable team – https://codeable.io/?ref=qGTdX or WC support to get some tips.
    Here is our support policy – https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 10:15

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2019 at 10:14

    Hello,

    Woocommerce widgets work only on default WC pages (Shop, Product category, Single product).
    Please describe the desired result in more details and provide temporary wp-admin access so I can take a closer look.

    Regards

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    Viewing 50,310 results - 50,281 through 50,310 (of 68,187 total)
Viewing 30 posts - 50,281 through 50,310 (of 68,187 total)
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