Slider Revolution. The problem with displaying the main page in Firefox

This topic has 7 replies, 3 voices, and was last updated 5 years, 1 month ago ago by Rose Tyler

  • Avatar: Irina Bondareva
    Irina Bondareva
    Participant
    February 8, 2019 at 11:59

    Hello!

    The problem with displaying the main page in Firefox on computer and in Google Chrome on some smartphones is due to Slider Revolution.
    https://prnt.sc/mibf2y

    I suspect browsers are blocking some css or scripts.

    I would be grateful for your help.

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 8, 2019 at 12:29

    Hello,

    It’s not related to the browser but to your cache plugin. Try to disable the minification options to find out which one causes the issue (HTML, CSS or JS or few of them). Very likely some of the third-party plugins that you use does not support minification.

    Regards

    Avatar: Irina Bondareva
    Irina Bondareva
    Participant
    February 8, 2019 at 13:17

    Thanks for reply! I haven’t quite figured out where I can disable the minification options. Tell me that, please.

    With respect,
    Irina

    Avatar: Irina Bondareva
    Irina Bondareva
    Participant
    February 8, 2019 at 13:22

    I disabled the Autoptimize plugin, but the problem remained.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 13:23

    You’re welcome!
    It depends on the plugin that you use, so read documentation or contact support of the cache plugin to sort out with the minification.

    Regards

    Avatar: Irina Bondareva
    Irina Bondareva
    Participant
    February 8, 2019 at 13:25

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2019 at 13:34

    Feel free to ask if you have any other questions.

    Regards

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