Forum Replies Created

Viewing 30 posts - 50,071 through 50,100 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 10:48

    Hello,

    There are no critical issues, so you can ignore this message. Please wait for the next theme update, the outdated file will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 10:28

    Hello,

    Please edit these settings – http://prntscr.com/mo2aef
    Also, disable Breadcrumbs on this page http://prntscr.com/mo29nw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 09:53

    Hello,

    You need to upload an image here http://prntscr.com/mo1r5k

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 09:47

    Hello,

    Yes. You need to contact the plugin author.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 08:28

    Hello,

    The new theme version will be released soon.
    Did you find critical issues with WC 3.5.5 or notice about outdated files only?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 08:21

    Hello,

    Image size of Image Gallery element works in this way http://prntscr.com/mo0ikv > http://prntscr.com/mo0ip9 > http://prntscr.com/mo0it2
    You can set image size in px or “full” in settings of the Gallery element.
    https://codex.wordpress.org/Settings_Media_Screen
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 08:14

    Hello,

    1) It relates to WooCommerce plugin. Removing this sorting requests additional customization in files.
    2) Please change this custom css code:

    .widget_product_categories.sidebar-widget ul li.cat-item-66 {
        display: none;
    }

    to

    .widget_product_categories.sidebar-widget ul li.cat-item-66,
    .widget_product_categories.sidebar-widget ul li.cat-item-65 {
        display: none;
    }

    3)

    .widget_product_search button, .woocommerce-product-search button {
        background-color: #162142;
        border-color: #162142;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 08:09

    Hello,

    Thanks for contacting us.
    Please download “XStore import files” – https://www.8theme.com/downloads/ http://prntscr.com/mo0f89
    Go to Slider Revolution > Import slider > Choose file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 17:07

    Do you use the latest version of XStore theme (5.1.6.1)? Because bug with this layout was fixed in 5.1.6.1 version.
    Do you have errors in browser console?
    Try to disable 3rd party plugins and check if one of them causes the problem.
    If your site is not live, make a copy using Duplicator plugin and send us all necessary files to check your copy on our local server.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 16:37

    Hello,

    Go to Theme Options > Shop > Catalog Mode > Just Catalog > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 15:44

    Hello,

    Thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 15:35

    If this doesn’t solve the problem. Provide temporary wp-admin access and re-create the problem on the Single product page, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 15:32

    Is “Hide out of stock items from related products” option enabled in Theme Options > Single Product page? Try to disable the option and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 15:15

    Hello,

    Theme Options > Single Product page > Page Layout > Product fixed http://prntscr.com/mnp31n
    Add this code in Theme Optiosn > Global custom css

    .single-product .product_meta .products-page-cats,
    .single-product .product_meta .sku_wrapper {
        display:  none;
    }
    

    to hide categories and SKU from the Single product page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 15:02

    I am glad that the problem was solved.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 14:55

    Hello,

    I do not see the problem http://prntscr.com/mnosco Is it solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:58

    Hello,

    You can add this code in Theme Options > Custom css:

    h1, h2, h3, h4, h5, h6, .content-product .product-title a {
        font-size: 18px !important;
        line-height: 1.3;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:49

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:48

    Hello,

    Please check how this works with default WC theme – Storefront.
    If you get the problem with our theme only, provide temporary wp-admin and FTP access so our developers can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:43
    .woocommerce-checkout .woocommerce-info:first-child {
        border: 1px solid #a2185b !important;
        padding: 5px 8px;
        margin: 0 0 15px 0;
        color: #a2185b;
    }
    .before-checkout-form .checkout_coupon .form-row input {
        border-color: #1b1b1b;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:34

    Ok. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:33

    Hello,

    Theme Options > Typography > Content > Headings
    + http://prntscr.com/mnnemz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:54

    Hello,

    .show-quickly:hover {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:53

    Hello,

    .mobile-nav-heading,
    .mobile-nav .links li a,
    .mobile-nav li .open-child:after {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:43

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:12

    Hello,

    Theme Options > Header > Header styles > Header text color
    Theme Options > Header > Top bar > Top bar text color
    Theme Options > Header > Mobile header > Mobile header text color
    Type of header you can change here – https://prnt.sc/mnl9qy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:09

    Hello,

    You can create footer using a stick block.
    https://youtu.be/hmsxW5KF9dg
    Hide some content for mobile and show others on mobile http://prntscr.com/mnl6pw
    For example, you can use http://prntscr.com/mnl73q > https://gyazo.com/ddf14f998a6a58029beee8bca447913b

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 11:00

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 10:51

    Please check now.
    The problem was caused by the content of Product short description https://gyazo.com/8705a5f1e3bcc7615b54e1b5165342c0 (your CITRONNELLE product).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 10:41

    Hello,

    You can create footer via a static block – https://youtu.be/hmsxW5KF9dg then you will be edit content using WPBakery Page Builder.
    In case, you are using default columns layout, some custom css code needs to be added in Theme Options > Custom css.
    I will be able to help you with css once you provide URL of the site.

    Regards

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    Viewing 50,100 results - 50,071 through 50,100 (of 68,187 total)
Viewing 30 posts - 50,071 through 50,100 (of 68,187 total)
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