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Viewing 30 posts - 50,071 through 50,100 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2019 at 08:07

    Hello,

    Image Gallery element is default one and will work in the same way even with a default theme, XStore doesn’t affect it.
    Try to change “thumbnail” to “large” or “full” size. If this is not what you are looking for, describe the desired result in more details, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2019 at 08:00

    Hello,

    Sorry for the delay due to the weekends.
    If you use WP 5.x, I would recommend you to disable the Gutenberg editor – https://prnt.sc/mpotva and enable WPBakery Page Builder for all post types – http://prntscr.com/mpou3c
    Try to add margin-right and margin-left – http://prntscr.com/mpovvj > https://prnt.sc/mpow0c
    Also, Post template you can change in Theme Options > Blog > Single post.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 17:08

    Hello,

    We’ve sent the file to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 16:58

    Hello,

    Thanks for contacting us.
    Please provide a screenshot for better understanding. You can use such screenshot maker as Lightshot https://prnt.sc/
    Try to change Row stretch http://prntscr.com/mopt4a
    Also, http://prntscr.com/mopti5 > http://prntscr.com/moptp4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 16:16

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.
    Have a nice weekend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 16:15

    Hello,

    Go to Theme Options > Shop elements > Variation swatches > Swatch position > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 15:18

    Cross-sells are products that you promote in the cart, based on the current product. Maybe you will be able to achieve the desired result via additional customization, but it is not included in our basic support.
    If you need help with additional customization, contact Codeable team – https://codeable.io/?ref=qGTdX

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 15:07

    There is no such possibility, by default. Up-Sells and Cross-Sells relate to WooCommerce plugin. Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 14:45

    Hello,

    In this case, you need to set Up-Sells products https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ then go to Theme Options > Single Product Page > Page Layout > Location of upsell products > After content. Disable related products in Theme Options > Single Product Page > Related Products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 14:16

    I can’t connect to your server using FTP. Please check access. What port should we use?
    Your site looks better now. Have you restored the backup or solved the problem?
    To be able to see changes in Style.css on frontend you need to clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 13:51

    Enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    Try to disable 3rd party plugins and check if one of them causes the problem.
    Provide us with FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 13:37

    Hello,

    I’ve checked https://your-site/shop/page/2/ and it looks the same as the main shop page.
    Please describe what exactly is wrong and provide screenshots. You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, ask your hosting provider support to create FTP account to your site files and give us the credentials (hostname, username, password, port).
    Only custom css can’t be changed via Theme Options?
    You can add custom css code in style.css file of the child theme instead of Custom css area in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 10:58

    This situation can be caused by 3rd party plugins or your changes in files.
    On my test site, the search can be enabled by css code and works fine on mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 09:36

    Please change the previous code to:

    @media only screen and (max-width: 992px) {
        .navbar-header .header-search {
            display: inline-block;
        }
        .header-search.act-full-width input[type="text"],
        .header-search.act-full-width.search-open i:before {
            font-size: 1.2rem !important;
        }
        .header-search.act-full-width.search-open i:before {
            margin: 16px 5px;
        }
        .et-header-full-width .navbar-header .search-open {
            padding-right: 5px;
            width: 100% !important;
            position:  absolute;
            height: 50px;
            left: 0;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:56

    Hello,

    Please try this code:

    @media only screen and (max-width: 992px) {
        .navbar-header .header-search {
            display: inline-block;
        }
        .header-search.act-full-width .search-btn {
            z-index: 9;
            margin-top: 10px;
        }
        .et-header-full-width .navbar-header {
            padding-right: 5px;
            width: 100% !important;
            position:  absolute;
            height: 50px;
            top: 25px;
        }
        .header-search.act-full-width input[type="text"],
        .header-search .et-icon {
            font-size: 1.5rem !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:47

    Hello,

    I do not see the problem on your site – https://prnt.sc/moihr1 Please describe it in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:37

    Hello,

    1) Global Breadcrumbs setting you can change via Theme Options > Header Settings > Breadcrumbs.
    Settings for a separate page you can change via Page Layout http://prntscr.com/moi9z5 For example, on your “Services” page > http://prntscr.com/moiaa4 so breadcrumbs is disabled.
    2) Theme Options > Header Settings > Main header area > Header custom HTML (for 6, 7, 13, 14, 18 headers). You can replace [share] shortcode by own content.
    https://www.8theme.com/demo/docs/royal/#7_royal_shortcodes
    If you want to edit the content of the shortcode, some additional customization should be done in files. Copy etheme_share_shortcode function (royal/framework/shortcodes.php) into functions.php of the child theme and edit the content there.
    https://www.8theme.com/demo/docs/royal/index.html#2_child_theme
    https://developer.wordpress.org/themes/advanced-topics/child-themes/
    3) Please add this code in Custom css for page http://prntscr.com/moidw3

    .page-content {
        margin-top: 0px;
    }

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:09

    Hello,

    Thanks for the reply.
    You are right, WooCommerce made minor changes in content-product-widget.php. These changes don’t affect theme functionality. The new version of our theme will fix the outdated file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:05

    Hello, dcjeans amazon

    We’ve sent a file to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:02

    Hello,

    Thanks for contacting us.
    Please see this screenshot – http://prntscr.com/mohzzk
    Also, watch this video – https://youtu.be/_dVwgeruFJk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2019 at 08:00

    Hello,

    .single-post .blog-post {
        margin-top: 1vw;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 16:49

    Hello,

    Please try to install the plugin via FTP by uploading and extracting the plugin zip file into wp-content/plugins folder. Here you can download the latest version – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 16:24

    Hello,

    Do you mean this http://prntscr.com/mo7yo8 ? It’s possible to implement only by additional customization in files.
    If you need help with additional customization, contact Codeable team – https://codeable.io/?ref=qGTdX

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 16:20

    You’re welcome!
    1)

    .post-heading h2 a {
        font-family: Raleway;
    }

    2) Theme Options > Blog > Blog Layout > Show “byline” on the blog > Off
    or
    edit etheme_byline function (xstore/framework/template-elements.php) via functions.php of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 16:01

    Hello @yaronfa,

    The latest version of Revolution Slider plugin you can download here – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 15:58

    Hello,

    Please add no-uppercase custom class in this field https://prnt.sc/mo7k87

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 15:35

    Hello,

    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 14:36
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 13:14

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 13:00

    Hello,

    .post-password-form input[type=submit] {
        background-color: #050a34;
        border: 1px solid #050a34;
    }

    Regards

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    Viewing 50,100 results - 50,071 through 50,100 (of 68,227 total)
Viewing 30 posts - 50,071 through 50,100 (of 68,227 total)
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