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Topic: Woo commerce royale themes issues

max1me_38@hotmail.fr

Participant

February 20, 2019 5:10 am

Hi,

We just updated wordpress and all our plugins and we got some issue with Royal theme and Woo commerce :
in our Products Page Layout if we have 7 or more products we have some bugs,
extra products not appears in the products-loop div which cause several display issue (including the sidebar menu invisible)
You can see the issue here : http://pacari-france.fr/categorie-produit/savandes/
while you can see the desirable result here : http://pacari-france.fr/categorie-produit/choccru/
We are using Woo-commerce 3.5.4 and Royal 4.7.3

Thank you in advance
Site URL: hidden
Theme version: 4.7.3
WooCommerce version: 3.5.4

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Rose Tyler

Support staff

February 20, 2019 8:20 am

Hello,

Do you use a child theme? Is there the problem if parent theme is activated on your site?
Try to disable 3-rd party plugins, to check if the problem is caused by one of the plugins.

Regards

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max1me_38@hotmail.fr

Participant

February 20, 2019 10:40 am

I tried to disable all plugins except woocommerce and disable the child.
I have the same problem

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

February 20, 2019 10:51 am

Please check now.
The problem was caused by the content of Product short description https://gyazo.com/8705a5f1e3bcc7615b54e1b5165342c0 (your CITRONNELLE product).

Regards

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max1me_38@hotmail.fr

Participant

February 20, 2019 11:40 am

Thank you very much.
You are the best.

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Rose Tyler

Support staff

February 20, 2019 11:43 am

You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads

Regards

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