Woo commerce royale themes issues

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  max1me_38@hotmail.fr

  |

  Participant

  | February 20, 2019 at 5:10 am

  Hi,

  We just updated wordpress and all our plugins and we got some issue with Royal theme and Woo commerce :
  in our Products Page Layout if we have 7 or more products we have some bugs,
  extra products not appears in the products-loop div which cause several display issue (including the sidebar menu invisible)
  You can see the issue here : http://pacari-france.fr/categorie-produit/savandes/
  while you can see the desirable result here : http://pacari-france.fr/categorie-produit/choccru/
  We are using Woo-commerce 3.5.4 and Royal 4.7.3

  Thank you in advance

  Site URL: hidden

  Theme version: 4.7.3

  WooCommerce version: 3.5.4

  #209486 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | February 20, 2019 at 8:20 am

  Hello,

  Do you use a child theme? Is there the problem if parent theme is activated on your site?
  Try to disable 3-rd party plugins, to check if the problem is caused by one of the plugins.

  Regards

  #209492 copied to clipboard
  

  max1me_38@hotmail.fr

  |

  Participant

  | February 20, 2019 at 10:40 am

  I tried to disable all plugins except woocommerce and disable the child.
  I have the same problem

  

  Content is visible for topic creator and
  support staff only.

  #209504 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | February 20, 2019 at 10:51 am

  Please check now.
  The problem was caused by the content of Product short description https://gyazo.com/8705a5f1e3bcc7615b54e1b5165342c0 (your CITRONNELLE product).

  Regards

  #209506 copied to clipboard
  

  max1me_38@hotmail.fr

  |

  Participant

  | February 20, 2019 at 11:40 am

  Thank you very much.
  You are the best.

  #209514 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | February 20, 2019 at 11:43 am

  You’re welcome!
  We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads

  Regards

  #209515 copied to clipboard
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