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Woo commerce royale themes issues - by max1me_38@hotmail.fr

This topic has 6 replies, 2 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

max1me_38@hotmail.fr

Participant

February 20, 2019 at 05:10

Hi,

We just updated wordpress and all our plugins and we got some issue with Royal theme and Woo commerce :
in our Products Page Layout if we have 7 or more products we have some bugs,
extra products not appears in the products-loop div which cause several display issue (including the sidebar menu invisible)
You can see the issue here : http://pacari-france.fr/categorie-produit/savandes/
while you can see the desirable result here : http://pacari-france.fr/categorie-produit/choccru/
We are using Woo-commerce 3.5.4 and Royal 4.7.3

Thank you in advance

#209486 Copied Theme version: 4.7.3 WooCommerce version: 3.5.4

5 Answers

Rose Tyler

Support staff

February 20, 2019 at 08:20

Hello,

Do you use a child theme? Is there the problem if parent theme is activated on your site?
Try to disable 3-rd party plugins, to check if the problem is caused by one of the plugins.

Regards

#209492 Copied

max1me_38@hotmail.fr

Participant

February 20, 2019 at 10:40

I tried to disable all plugins except woocommerce and disable the child.
I have the same problem

Please contact administrator
for this information.

#209504 Copied

Rose Tyler

Support staff

February 20, 2019 at 10:51

Please check now.
The problem was caused by the content of Product short description https://gyazo.com/8705a5f1e3bcc7615b54e1b5165342c0 (your CITRONNELLE product).

Regards

#209506 Copied

max1me_38@hotmail.fr

Participant

February 20, 2019 at 11:40

Thank you very much.
You are the best.

#209514 Copied

Rose Tyler

Support staff

February 20, 2019 at 11:43

You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads

Regards

#209515 Copied
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