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Subtotal calculation error - by d4r1uzzo

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar: d4r1uzzo
    d4r1uzzo
    Participant
    February 20, 2019 at 13:36

    Hello,
    I’m applying a 50% discount on the purchase of at least two products and I’m using the “YITH WooCommerce Dynamic Pricing and Discounts” plugin

    It happens that the subtotals of the checkout page (subtotal correct) do not coincide with the one in the preview of the popup (incorrect subtotal)

    http://prnt.sc/mnnc01 (subtotal cart popup)

    http://prnt.sc/mnncfe (subtotal checkout page)

    From the screen I see that in the pop-up card the discount is applied in the preview of individual products but is not considered in the subtotal by calculating the units always at full price. There is a solution?

    Thanks in advance,
    Dario

    #209526 Copied Theme version: 5.1.6.1 WooCommerce version: 3.5.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2019 at 13:48

    Hello,

    Please check how this works with default WC theme – Storefront.
    If you get the problem with our theme only, provide temporary wp-admin and FTP access so our developers can take a closer look.

    Regards

    #209528 Copied
    Avatar: d4r1uzzo
    d4r1uzzo
    Participant
    February 21, 2019 at 09:43

    Hello, the error of the calculation also happens with the template storefront, so the problem is related to the plugin?

    #209567 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 09:47

    Hello,

    Yes. You need to contact the plugin author.

    Regards

    #209569 Copied
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