Hello,

If you use WP 5.x, I would recommend you to disable the Gutenberg editor – https://prnt.sc/mpotva and enable WPBakery Page Builder for all post types – http://prntscr.com/mpou3c
Please read this page – https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?).
and – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

General site speed depends on many factors. Below you’ll find main of them:
– Server response time. Contact your hosting provider and try to reduce the server response time.
– Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
– Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. Try to use W3 Total Cache plugin. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
– Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images https://tinypng.com/
– If you are using Slider revolution – https://www.themepunch.com/revslider-doc/performance-seo/ By default, “Include RevSlider libraries globally” option is enabled, please read this article https://www.themepunch.com/revslider-doc/global-settings/ and disable the option in case you are using sliders only inside page content.

In 5.x theme version, were added Speed Optimization settings (Theme Options). Please read our documentation – https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/

Regards

Hello,

Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Feel free to ask if you have any other questions.

Regards

Hello,

You’re welcome!

Regards

Hello,

Do you have the problem with the default WC theme activated on your site (Storefront)?
Also, try to disable 3-rd party plugins, clear cache and check how it works then.

Regards

Hello,

You’re welcome.
Yes, in case database or php files were cached. Please let us know in case the problem will back.

Regards

Hello,

Please use Loco translate plugin to translate these strings of XStore Core plugin. For example, http://prntscr.com/mulxjv > http://prntscr.com/mulxz7 http://prntscr.com/muly4c > http://prntscr.com/muly77

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Hello,

Mentioned settings work fine – http://prntscr.com/mulaox To change styling of this http://prntscr.com/mulawy go to Theme Options > Menu > Menu styling > Mobile menu links and Theme Options > Typography > Menu > Customize mobile menu links.

Regards

Hello,

You need to change 100px of padding to value in vw or vh https://www.w3schools.com/cssref/css_units.asp
Add paddings for columns with images http://prntscr.com/mujbf4

Regards

In console on your site – http://prntscr.com/mufzol https://developers.google.com/maps/documentation/javascript/get-api-key https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

Regards

Hello,

You’re welcome!

Regards

As I can see, your site works fine. Is the problem solved? What it was?
Is there anything else I can help you with?

Regards

Please ask your hosting provider support to create FTP account to your site files and give us the credentials.

Regards

Hello,

.vc_tta-tabs-position-top .wpb_gallery .wpb_flexslider   .flex-control-nav {
    top: 0;
}
.vc_tta-tabs-position-top .flexslider {
    margin-bottom: 0px;
}
.vc_tta-tabs-position-top .flex-control-paging li a.flex-active {
    background-color: #e03122;
}

Regards

Hello,

I can’t open an example, please provide a new URL.

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Shop page is a specific page that shows all products. Empty page with Shop title should be selected in WooCommerce > Settings > Products > General > Shop pages > http://prntscr.com/mtxcyv

Product sorting relates to WC and can be changed in Appearance > Customize > WooCommerce > Product Catalog > Default product sorting.

If this is not what you are looking for, you can display categories on the Shop page – http://prntscr.com/mtxeyq > https://prnt.sc/mtxf8a
For more information, contact support of the WooCommerce.

Regards