Hello,

I am not able to check Network Admin settings using access from the private content area.
Please check “Upload file types” one more time – http://prntscr.com/mtiepp if this doesn’t help, add this code in functions.php your child theme:

function my_custom_upload_mimes($mimes = array()) {

	// Add a key and value for the CSV file type
	$mimes['csv'] = "text/csv";

	return $mimes;
}

add_action('upload_mimes', 'my_custom_upload_mimes');

and try to upload the desired file one more time.

Please note that we are theme support and are able to help with problems strictly related to our theme only. In your case, when the problem persists with the default theme too, I would recommend you to contact WordPress support.

Let us know if you need any other assistance.

Regards

Hello,

Please try this solution:
Add custom class for row http://prntscr.com/mth6yr and add this custom CSS code:

.row-bg-grayscale {
    -webkit-filter: grayscale(100%); 
    filter: grayscale(100%);
}
.row-bg-grayscale:hover {
    filter:none;
}

Regards

Hello,

You can use custom CSS code for this. Please provide me URL or screenshots of the menu structure, so I can give correct code.
Also, you can create the menu using static blocks to be able to edit content using WPBakery Page Builder https://youtu.be/f07MBdnFPfk https://youtu.be/QJ6yTxxdFDE

Regards

Hello,

I can’t log in https://prnt.sc/mtf9gt

Regards

Hello,

I am glad that you have achieved the desired result.
If you need any other assistance, please let me know.

Regards

Hello,

There is no possibility to replace “add to cart” button by “read more” for products on this page by default.
Feel free to ask if you have any other questions.

Regards

You ‘re welcome!

Regards

Hello,

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Please check translations of XStore theme and WooCommerce plugin.
Let us know the result.

Regards

You’re welcome!

Regards

Hello,

You’re welcome!

Regards

Hello, @SharkiWeb

1) Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
If synchronization doesn’t help, provide temporary wp-admin and FTP access.
2) Provide temporary access and we will check what can be done to help you.
Also, you can use a static block to create menus – https://youtu.be/f07MBdnFPfk https://youtu.be/QJ6yTxxdFDE https://youtu.be/1Nu49dskD1Q

Regards

Hello, @dcjeans amazon,

To set 1 product per row on mobile, add this code in Theme Options > Custom css > Custom css for mobile:

.products-grid .product {
    width: 100% !important;
}

To achieve this result http://prntscr.com/msxdbf you can add this code in Theme Options > Custom css > Global custom css:

@media only screen and (max-width: 1030px){
    .top-bar, .top-links .topbar-widget,
    .top-bar .top-links {
        display:  block !important;
    }
    .top-bar .etheme_widget_socials {
        display:  none !important;
    }
    .et-toppanel-on .top-links {
        width: 100%;
        float:  none;
        text-align:  right;
    }
    .top-bar .wpml-ls-legacy-dropdown {
        max-width: 100%;
    }
    .top-bar .widget_icl_lang_sel_widget {
        padding-right: 0px;
    }
}

“Load More Products” relates to WooCommerce Infinite Scroll and Ajax Pagination plugin https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

Hello,

You’re welcome!
Feel free to ask if you have any other questions.

Regards

Hello,

The problem is caused by this code in functions.php of your child theme – https://prnt.sc/mswwd2 By default, child-theme of xstore doesn’t have this code.

Regards

Hello,

Thanks for contacting us.
Please provide temporary wp-admin and FTP access.

Regards