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Viewing 30 posts - 49,801 through 49,830 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 13:08

    Hello,

    Theme Options > Shop > Products style > Product title chars limit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 11:25

    Hello,

    1) If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
    2) Error: document.documentElement.className = document.documentElement.className + ‘ yes-js js_active js’. Check console output for debugging information – do you have this problem if all 3rd party plugins disabled?
    3) You can display the price here http://prntscr.com/mkwtml by adding this code in functions.php of your child theme

    remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 10);
    add_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 30);

    Read more – http://www.alphablossom.com/move-woocommerce-price-on-single-product-page/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 11:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:17

    Hello,

    Please ask your hosting provider support to create FTP account to your site files and give us the credentials (host, username, password, port).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:16

    Hello,

    Theme Options > Header > Header layout > Mini cart banner content.
    Also, you can use search in Theme Options http://prntscr.com/mx79r9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:02

    Hello,

    I do not see this problem on your site. Make sure all cache was cleared, try to check the page in a new incognito window.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:55

    Hello,

    The sidebar is placed in the same row with product-images and product-information, tabs is another part, so it is not possible to place sidebar under tabs on mobile with the current structure of the page.
    You can disable the sidebar on mobile – Theme Options > Single Product page > Page Layout > Hide sidebar on mobile > On. Or provide temporary wp-admin and FTP access, we will do some additional customization to achieve the desired result on mobile with the current layout on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:24

    Hello,

    I’ve not found any problem. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:09

    Hello,

    1) By default, font of the body is font-family: Arial, Tahoma sans-serif; On this default demo version https://xstore.8theme.com/ we use Lato http://prntscr.com/mx67hu
    2) You can set bg color for the row and select stretch – Stretch row and content (no paddings).
    3) There is no such possibility, unfortunately.
    Also, if you have any new questions, create a new topic. Don’t use 1 topic for all the problems you faced to avoid confusion.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:23

    Hello,

    You’re welcome! Yes, you are right.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:06

    Hello,

    Theme Options > Header > Top bar > Enable top bar > On, set desired Top bar background and enable Enable top panel there. Make sure you add widgets in the appropriate area in Appearance > Widgets.
    If this doesn’t work correctly, provide temporary wp-admin access so I can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:02

    Hello,

    You’re welcome. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 15:57

    Dear,

    Here is how your slider looks http://prntscr.com/mwv4ta so you need to follow this article https://www.themepunch.com/revslider-doc/main-background/ and change Source Settings > https://prnt.sc/mwtvev > http://prntscr.com/mwv5hy Please try.
    There are no compatibility issues of the Slider plugin and our theme so all depends of settings you selected for the slider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:42
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:36

    Hello,

    1)

    @media only screen and (min-width: 650px){
        .single-product #woosvi_strap .swiper-slide,
        .single-product .swiper-vertical-images .vertical-thumbnails-wrapper li {
            margin-bottom: 25px !important;
        }
    }

    2) On which page [8theme] Product Options do not work? Maybe a gallery of this product is affected by an additional plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:30

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:29

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 11:48

    Hello,

    There are no critical issues, so you can ignore this message. Please wait for the next theme update, the outdated file will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 11:32

    Hello,

    You’re welcome!

    .single-product .product-content .price .woocommerce-Price-amount {
        border: 1px solid #e1e1e1;
        padding: 3px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 10:48

    Hello,

    1) Please try to use this custom CSS code:

    .single-product .product-information-inner *:not(img) {text-align: center !important;}
    .single-product .product-information-inner ul {display: inline-block;}
    .single-product .product-information-inner ul li {text-align: left !important;}
    .single-product .product-information-inner table {margin-left: auto; margin-right: auto;}
    .single-product .product-information-inner .product-share {justify-content: center;}
    .single-product .product-information-inner .quantity {float: none !important;}

    2) Provide URL of a page where the border should be added.
    3)

    .single-product .pswp__bg {
        opacity: 0.5 !important;
    }

    4) Provide a URL and give me more details about the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 10:24

    Hello,

    Please see screenshots http://prntscr.com/mwpo2e https://prnt.sc/mwpnrf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:57

    Hello,

    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access.
    Also, provide screenshots for better understanding the desired result.
    “Customize buttons” settings you can find in Theme Options > Styling.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:14

    Hello,

    “Swatches border color” and “Hover/active swatches border color” can be changed in Theme Options > Shop elements > Variation swatches.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:12

    Hello,

    You can edit etheme_create_posts_slider function (royal/framework/theme-functions.php) via functions.php of your child-theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:24

    Hello,

    1. You can add HTML code of your table https://www.w3schools.com/html/html_tables.asp
    2. Add content of the table in Description of category http://prntscr.com/mwnz43
    3. This description http://prntscr.com/mwnzim can be edited using WPBakery Page Builder http://prntscr.com/mwnzqq > http://prntscr.com/mwnzzj

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:19

    Hello,

    As I can see, the old theme version is on your site – https://prnt.sc/mwnwzc Is it a cache of some sort?
    Please provide temporary wp-admin and FTP access to a site where the problem persists with the latest version of the theme.
    Use Private Content area to post credentials http://prntscr.com/mwnvyz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:13

    Hello,

    “Show Related posts” can be disabled in Theme Options > Blog > Single post.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:11

    Hello,

    All available settings of Search you can find in Theme Options > Header > Search.
    If you need to have something more, try to use third-party search plugins that include this.
    Please note that we don’t give guaranty for full theme compatibility with all 3-rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2019 at 16:35

    Hello,

    Please provide temporary wp-admin access http://prntscr.com/mwdurc so we can take a closer look.
    If you want the refund you can submit refund request here – https://themeforest.net/refund_requests/new

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2019 at 14:47

    Hello,

    These settings you can find in Appearance > Customize > WooCommerce > Product Catalog.

    Regards

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    Viewing 49,830 results - 49,801 through 49,830 (of 68,227 total)
Viewing 30 posts - 49,801 through 49,830 (of 68,227 total)
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