Forum Replies Created

Viewing 30 posts - 49,801 through 49,830 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 14:09

    Have you regenerated thumbnails to apply changes? You can use the Regenerate Thumbnails plugin to do this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 14:07

    Hello,

    Please delete this code from Theme Options > Custom css > Global custom css – http://prntscr.com/mxaw0n and set the desired color via Theme Options > Typography > Menu > Menu 1 level (hover, active).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 13:35

    Hello,

    I would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.
    To sort out with correct settings for images, read our and WooCommerce documentation https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 13:12

    Hello,

    Theme Options > Shop elements > Categories > Categories style and Text vertical align.
    Size of images (categories and products) can be changed via Appearance > Customize > WooCommerce > Product Images. Please read more – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 13:08

    Hello,

    Theme Options > Shop > Products style > Product title chars limit.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 11:25

    Hello,

    1) If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
    2) Error: document.documentElement.className = document.documentElement.className + ‘ yes-js js_active js’. Check console output for debugging information – do you have this problem if all 3rd party plugins disabled?
    3) You can display the price here http://prntscr.com/mkwtml by adding this code in functions.php of your child theme

    remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 10);
    add_action('woocommerce_single_product_summary', 'woocommerce_template_single_price', 30);

    Read more – http://www.alphablossom.com/move-woocommerce-price-on-single-product-page/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 11:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:17

    Hello,

    Please ask your hosting provider support to create FTP account to your site files and give us the credentials (host, username, password, port).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:16

    Hello,

    Theme Options > Header > Header layout > Mini cart banner content.
    Also, you can use search in Theme Options http://prntscr.com/mx79r9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 10:02

    Hello,

    I do not see this problem on your site. Make sure all cache was cleared, try to check the page in a new incognito window.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:55

    Hello,

    The sidebar is placed in the same row with product-images and product-information, tabs is another part, so it is not possible to place sidebar under tabs on mobile with the current structure of the page.
    You can disable the sidebar on mobile – Theme Options > Single Product page > Page Layout > Hide sidebar on mobile > On. Or provide temporary wp-admin and FTP access, we will do some additional customization to achieve the desired result on mobile with the current layout on your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:24

    Hello,

    I’ve not found any problem. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 09:09

    Hello,

    1) By default, font of the body is font-family: Arial, Tahoma sans-serif; On this default demo version https://xstore.8theme.com/ we use Lato http://prntscr.com/mx67hu
    2) You can set bg color for the row and select stretch – Stretch row and content (no paddings).
    3) There is no such possibility, unfortunately.
    Also, if you have any new questions, create a new topic. Don’t use 1 topic for all the problems you faced to avoid confusion.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:23

    Hello,

    You’re welcome! Yes, you are right.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:06

    Hello,

    Theme Options > Header > Top bar > Enable top bar > On, set desired Top bar background and enable Enable top panel there. Make sure you add widgets in the appropriate area in Appearance > Widgets.
    If this doesn’t work correctly, provide temporary wp-admin access so I can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2019 at 08:02

    Hello,

    You’re welcome. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 15:57

    Dear,

    Here is how your slider looks http://prntscr.com/mwv4ta so you need to follow this article https://www.themepunch.com/revslider-doc/main-background/ and change Source Settings > https://prnt.sc/mwtvev > http://prntscr.com/mwv5hy Please try.
    There are no compatibility issues of the Slider plugin and our theme so all depends of settings you selected for the slider.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:42
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:36

    Hello,

    1)

    @media only screen and (min-width: 650px){
        .single-product #woosvi_strap .swiper-slide,
        .single-product .swiper-vertical-images .vertical-thumbnails-wrapper li {
            margin-bottom: 25px !important;
        }
    }

    2) On which page [8theme] Product Options do not work? Maybe a gallery of this product is affected by an additional plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:30

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 14:29

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 11:48

    Hello,

    There are no critical issues, so you can ignore this message. Please wait for the next theme update, the outdated file will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 11:32

    Hello,

    You’re welcome!

    .single-product .product-content .price .woocommerce-Price-amount {
        border: 1px solid #e1e1e1;
        padding: 3px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 10:48

    Hello,

    1) Please try to use this custom CSS code:

    .single-product .product-information-inner *:not(img) {text-align: center !important;}
    .single-product .product-information-inner ul {display: inline-block;}
    .single-product .product-information-inner ul li {text-align: left !important;}
    .single-product .product-information-inner table {margin-left: auto; margin-right: auto;}
    .single-product .product-information-inner .product-share {justify-content: center;}
    .single-product .product-information-inner .quantity {float: none !important;}

    2) Provide URL of a page where the border should be added.
    3)

    .single-product .pswp__bg {
        opacity: 0.5 !important;
    }

    4) Provide a URL and give me more details about the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 10:24

    Hello,

    Please see screenshots http://prntscr.com/mwpo2e https://prnt.sc/mwpnrf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:57

    Hello,

    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access.
    Also, provide screenshots for better understanding the desired result.
    “Customize buttons” settings you can find in Theme Options > Styling.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:14

    Hello,

    “Swatches border color” and “Hover/active swatches border color” can be changed in Theme Options > Shop elements > Variation swatches.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 09:12

    Hello,

    You can edit etheme_create_posts_slider function (royal/framework/theme-functions.php) via functions.php of your child-theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:24

    Hello,

    1. You can add HTML code of your table https://www.w3schools.com/html/html_tables.asp
    2. Add content of the table in Description of category http://prntscr.com/mwnz43
    3. This description http://prntscr.com/mwnzim can be edited using WPBakery Page Builder http://prntscr.com/mwnzqq > http://prntscr.com/mwnzzj

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2019 at 08:19

    Hello,

    As I can see, the old theme version is on your site – https://prnt.sc/mwnwzc Is it a cache of some sort?
    Please provide temporary wp-admin and FTP access to a site where the problem persists with the latest version of the theme.
    Use Private Content area to post credentials http://prntscr.com/mwnvyz

    Regards

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    Viewing 49,830 results - 49,801 through 49,830 (of 68,231 total)
Viewing 30 posts - 49,801 through 49,830 (of 68,231 total)
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