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Theme is too slow and unable to add new pages

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

replytoharman

Participant

March 10, 2019 at 20:38

Hi team,
the WP-bakery is demanded activation. The Theme is too slow from normal WordPress themes. Please help me to fix these all issue.

#210659 Copied Theme version: Child theme WooCommerce version: 5.1

3 Answers

Rose Tyler

Support staff

March 11, 2019 at 08:13

Hello,

If you use WP 5.x, I would recommend you to disable the Gutenberg editor – https://prnt.sc/mpotva and enable WPBakery Page Builder for all post types – http://prntscr.com/mpou3c
Please read this page – https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?).
and – https://xstore.helpscoutdocs.com/article/37-plugins-update

General site speed depends on many factors. Below you’ll find main of them:
– Server response time. Contact your hosting provider and try to reduce the server response time.
– Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
– Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. Try to use W3 Total Cache plugin. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
– Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images https://tinypng.com/
– If you are using Slider revolution – https://www.themepunch.com/revslider-doc/performance-seo/ By default, “Include RevSlider libraries globally” option is enabled, please read this article https://www.themepunch.com/revslider-doc/global-settings/ and disable the option in case you are using sliders only inside page content.

In 5.x theme version, were added Speed Optimization settings (Theme Options). Please read our documentation – https://xstore.helpscoutdocs.com/article/39-main-theme-options

Regards

#210672 Copied

replytoharman

Participant

March 11, 2019 at 13:50

I had done all the things to boost speed but still facing the same issue, Normal WordPress theme is not slow like Xstore. Google page speed showing is 0/100. It is possible to cancel this order. I am not happy with this theme. and When I am editing any page it takes too much time around 10 minutes to open for edit.

See I had made many sites in WordPress with free and paid themes. But this is the first time there are many problems with this theme.

#210730 Copied

Rose Tyler

Support staff

March 11, 2019 at 16:35

Hello,

Please provide temporary wp-admin access http://prntscr.com/mwdurc so we can take a closer look.
If you want the refund you can submit refund request here – https://themeforest.net/refund_requests/new

Regards

#210734 Copied
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