Hello,

Seems that you did not install the theme correctly because some files are missing. Did you install the theme via Dashboard or via FTP? Try to remove XStore and install it via Dashboard (Appearance > Themes > upload) again. Let me know about results with activation after that.

Regards

Hello,

I am not able to see your site – http://prntscr.com/n68h41
Please provide temporary wp-admin access.
Thanks in advance.

Regards

Hello,

Please change this custom CSS code https://prnt.sc/n68djc to

.home .header-wrapper .menu > li > a {
    color:  white !important;
}
.home .page-content {
    margin-bottom: -30px !important;
    margin-top:  0px !important;
}

Also, do not add php code in custom CSS area of Theme Options – https://prnt.sc/n68e7s “Global Custom CSS” area should contain CSS code only.

Regards

Hello,

Please describe in more details what exactly do you want to get.

According to Revolution slider policy: Regular templates are available to all users, and Premium templates are available to Direct Customers https://www.themepunch.com/faq/regular-templates-vs-premium-templates/ So, if you want to get access to premium templates and premium Add-ons of the Revolution slider you need to buy an individual license. Theme authors are not responsible for these things.
Also, please, read the article about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Regards

My pleasure 🙂

Regards

Hello,

I am glad that you sorted out.
Have a nice day.

Regards

Hello,

A blank response usually means a fatal error, and it could be coming from any part of your WordPress.
You will have to debug this yourself to find some evidence of what the error actually is. Start by enabling debug mode and checking your error logs.
See also how to debug Ajax requests:
https://localise.biz/wordpress/plugin/faqs/ajax-errors#debug

Regards

Hello,

I can’t log in the Dashboard. Please provide correct wp-admin access.

Regards

Hello,

Sorry for the delay due to the weekends.
Please check credentials – http://prntscr.com/n5rihh https://prnt.sc/n5rile

Regards

Hello,

The problem is caused by “opacity: 0;” – https://prnt.sc/n5qq3d in styles of the plugin. Contact the plugin authors to sort it out.

We are theme support and are able to help with problems strictly related to our theme only. If you have any problems with an additional plugin, I would recommend you to send a request to the author of that plugin. Also, we don’t give guarantee for full theme compatibility with all 3rd party plugins.

Regards

Hello,

I have sent this situation to our developer and they will check if the situation can be fixed.
For now, I can’t say for sure if this can be fixed, because even Storefront (default WC theme) has a problem on the product page without the featured image, http://prntscr.com/n5qe8j > http://prntscr.com/n5qecm – the gallery is not shown, but http://prntscr.com/n5qgvc > http://prntscr.com/n5qh1v
Please add featured images for all products, because it is required for now.

Regards

Hello,

You can use such screenshot maker as Lightshot https://prnt.sc/
https://prnt.sc/n5q7vs
or http://prntscr.com/n5q8tf Theme Options > Typography > Page > Breadcrumbs > font color.
If This is not what you are looking for, please provide a screenshot for better understanding.

Regards

Hello,

Thanks for contacting us.
Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access.
Do you mean logo image? Go to Theme Options > General > Header Settings > Logo image.

Regards

Hello,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.menu-main-container .menu > .current-menu-item > a:after {
    content: "";
    height:  1px;
    width: 30px;
    left: 50%;
    transform: translateX(-50%);
    bottom: 25%;
    position:  absolute;
    background-color: #bc0e0d;
}

Regards

Hello,

Please read this topic – https://www.8theme.com/topic/customize-header-banner/#post-200534

Regards