XStore Gym, When I use 8Theme Instagram widget in prefooter there is unknown gap

This topic has 14 replies, 4 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: themadguru
    Robert
    Participant
    March 29, 2019 at 17:28

    Hi

    I created a prefooter static block with the 8Theme Instagram element spanning the entire single row. When I load the page there is some whitespace above the prefooter Instagram images and below the main page content. I have tried using Google Chrome’s inspect tool to see what is causing the unwanted gap. I can’t determine that it is caused by either custom-css or any other css. Maybe its caused by the 8Theme Instagram element itself?

    Please help me get rid of this whitespace? You can see it clearly on the About Us page which has dark content at the bottom of the page.

    Please see private content area for site credentials

    Regards

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2019 at 08:08

    Hello,

    Please add this custom CSS code:

    .prefooter .etheme_widget_satick_block {
        display: block;
    }

    Regards

    Avatar: themadguru
    Robert
    Participant
    March 30, 2019 at 09:32

    Hello Rose

    Thanks for replying. Unfortunately, your fix did not work for me, as the gap above the prefooter is still there. I refreshed the browser and CDN cache, but still didn’t work. I even added the !important; bit on the end of the line.

    /* remove white space above prefooter */
    prefooter .sidebar-widget {
        display: block !important;
    }

    Note, that when the default prefooter that comes with gym is used, there is no gap, its only when I use 8Theme Instagram element in the prefooter that the gap appears, and why I suggested that it was maybe related to that.

    I provided site details so you can see the gap clearly on the About Us page in my first post.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2019 at 09:46

    Dear, themadguru

    Please use this code

    .prefooter .etheme_widget_satick_block {
        display: block;
    }

    Do not forget “.” before the prefooter class http://prntscr.com/n4zu6r
    http://prntscr.com/n4zu2b

    Regards

    Avatar: themadguru
    Robert
    Participant
    March 30, 2019 at 10:44

    Hi again Rose

    Aaarrrgh! I missed that, well done spotting that. I used copy and paste from the email notification not from here and for some reason the dot was not in the email I received.

    Ok, that has worked now! 🙂

    Many thanks &
    Enjoy your weekend!

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2019 at 11:41

    You are welcome
    Feel free to contact us if you need any help

    Avatar: themadguru
    Robert
    Participant
    March 30, 2019 at 13:03

    Hi and sorry to bother you again

    I was loading the site on various browsers. On Internet Explorer 11, the 8Theme Instagram tiled images in the prefooter area are not square as they should be and appear extremely tall and elongated.

    I know people should really move on from Internet explorer, but the reality is, it’s still used in a lot of public libraries and workplaces here in the UK.

    Can you please take a look and let me know if there is a possible solution to this?

    regards

    Avatar: Eva
    Eva Kemp
    Support staff
    March 30, 2019 at 14:52

    Hello
    This appears only in Explore? Or in other browser too?

    Avatar: themadguru
    Robert
    Participant
    March 30, 2019 at 23:01

    Hi

    It only happens with Internet Explorer 11. I tested Chrome, Firefox and MS Edge and they all seem fine.

    The site details are in the private area of my first post in this thread, so you can see for yourself.

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    March 31, 2019 at 08:24

    Try to clean the browser cache.

    Avatar: themadguru
    Robert
    Participant
    March 31, 2019 at 18:58

    Hi

    Refreshing the browser cache did not work

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 1, 2019 at 14:16

    Hello,

    Check now. We have added the following code to fix the problem and fix will be included in the next theme update.

    .null-instagram-feed li a {
        max-width: 100%;
    }

    Regards

    Avatar: themadguru
    Robert
    Participant
    April 3, 2019 at 23:21

    Hi Olga

    Thanks! I’ve applied your fix to the live site and it works. 🙂

    regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2019 at 06:56

    Hello,

    You’re welcome!

    Regards

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The issue related to '‘XStore Gym, When I use 8Theme Instagram widget in prefooter there is unknown gap’' has been successfully resolved, and the topic is now closed for further responses

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