Return to previous page

Topic: Wrong Products Showing On Pages

jboeshar

Participant

March 27, 2019 7:38 pm

Hello we have some pages that are showing incorrect product information. The images, title, and URL are correct, but all of the P\top product name, short descriptions, sku, etc are incorrect. The product overview at the bottom of the page is correct. I switched themes and the issue was corrected. I tried disabling all plugins besides woocommerce with the woopress theme but the issue still continued. You can see an example of this on our page https://indoorgardening-diy.com/product/anabec-anafresh-odor-eliminator/ .
The product should be ANABEC ANAFRESH NATURAL ODOR ELIMINATOR but it shows as ANABEC MOLD & BACTERIA ADVANCED CLEANING SOLUTION.
Site URL: hidden
Theme version: 4.5.3
WooCommerce version: Version 3.5.7

#211573 copied to clipboard

Like

Rose Tyler

Support staff

March 28, 2019 8:05 am

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#211588 copied to clipboard

Like

jboeshar

Participant

March 28, 2019 4:54 pm

Thank you I have attached the credentials in the private content area

Content is visible for topic creator and
support staff only.

#211659 copied to clipboard

Like

Rose Tyler

Support staff

March 29, 2019 5:08 pm

Hello,

Fixed. Please clear cache and check now.
Changes were done in files of parent theme and will be included in the next update of the theme.

Regards

#211727 copied to clipboard

Like

jboeshar

Participant

March 29, 2019 5:17 pm

Can you explain what the issue was? We have 3 other licenses of this theme were we may have issues.

#211728 copied to clipboard

Like
Rose Tyler

Support staff

April 1, 2019 9:16 am
Hello,

The problem was caused by the navigation to the prev/next product. We improved code of “next_post_link_product” and “previous_post_link_product” functions to fix the problem, woopress/framework/woo.php, the changed code starts from this comment –

// **********************************************************************// // ! Next and previous product links // **********************************************************************//

to this one

// **********************************************************************// // ! Product Video // **********************************************************************//

Regards
#211807 copied to clipboard

Like
Olga Barlow

Support staff

April 1, 2019 4:28 pm

Hello,

Unfortunately, our developers found that this solution if not final. We need some time to improve it. Don’t change FTP access, please. We’ll inform you once we finish.

Regards

#211839 copied to clipboard

Like

jboeshar

Participant

April 9, 2019 4:42 pm

Ok Thank you. We updated our other sites that use this theme with the updated woo.pho file. We will look forward to a final fix.

#212231 copied to clipboard

Like

Olga Barlow

Support staff

April 10, 2019 1:49 pm

Hello,

We made some additional changes in woo.php file on your site with the final solution. So update other sites again, please. Fix will be included in next theme update.

Regards

#212261 copied to clipboard

Like

Viewing 9 results

1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

Topic: Wrong Products Showing On Pages

Usefull links

Did you know ?

Support Stats

Topic: Wrong Products Showing On Pages

Usefull links

Did you know ?

Support Stats

Log in to 8theme

Oops, looks like you don’t have access!

Please, enter the appropriate Envato purchase code below to create a topic on current forum