WooCommerce Login within Top Bar bug - by Matt

This topic has 6 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: QuadronCannatech
    Matt
    Participant
    April 8, 2019 at 20:01

    While logged in and viewing the “My Account” menu within the Top Bar it appears the drop-down is being triggered on the Logo and white space after hovering over the My Account.

    Video attached in Private Content Area.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:15

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin access.
    What you think about making the top bar at 100%? http://prntscr.com/n9eq7r
    add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .top-bar .container {
        width: 100%;
    }

    Regards

    Avatar: QuadronCannatech
    Matt
    Participant
    April 9, 2019 at 17:13

    We would prefer to use the Boxed Layout as our entire site is Boxed.

    I’ve added a temporary Admin access for you within the Private Content Area.

    Please note we’re using the “Engineer” theme found within your demos.
    Please do not remove plugins or change our theme as that would require us to re-setup stuff.
    This issue would likely be CSS and Z-Index / JavaScript relation.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 10, 2019 at 15:26

    Hello,

    Check now, please.

    Regards

    Avatar: QuadronCannatech
    Matt
    Participant
    April 10, 2019 at 17:07

    Hi Olga,

    The same issue is still present.

    When mousing over the “My Account” for a short moment, then mousing over the logo it still appears.

    After further testing it only seems to be present while logged in, when not logged in the box showing the Login Option doesn’t seem the create the same problem.

    Browser: Chrome – v73.0.3683.103 (Official Build)

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 10, 2019 at 17:35

    Hello,

    Clear cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and let me know if you still have the problem after clearing. Try to check the site using another browser.

    Regards

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