It’s set up to transparent but remains black. Please help
Please clear cache and check now.
You can use such screenshot maker as Lightshot https://prnt.sc/
Let us know if you need any further assistance.
I am having the same issue can you please post how to fix it?
Hello, @ Wendi_Morris
Have you cleared all cache?
Please submit a new topic, provide URL of your site and temporary wp-admin access, so I can take a closer look.
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