Hello,

Thanks for contacting us.
Theme Options > Header > Header Styles > Header text color > White.
Header background from Theme Options > Header > Header Styles works for this header. There is not an independent fixed header there.
If you need any other assistance, please let me know.

Regards

Hello,

Thanks for contacting us.
If you want to install the theme and demo content from scratch you need to reinstall WordPress, because information about demo content was added to the database. If you deleted the default pages but do not want to reinstall the WordPress, you need to do the import of pages manually.
Download XStore import files from this page https://www.8theme.com/downloads/ , find “default” folder > dummy.xml.gz. The XML file should be imported via Dashboard > Tools > Import > WordPress > Run Importer.
Please note the reply times can vary from time to time and be up to 24 hours Monday – Friday. But is usually faster than that. You posted your question 9 hours ago.
Where you found information about the support chat?
Take my apologies if you faced delay with answering. It’s related to a number of requests from our users. We’ll do our best to speed up the time of the reply.
Let us know if you need any further assistance.

Regards

You’re welcome!

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Please check these screenshots – https://gyazo.com/3d70e9b1d38de7f4fd6ec217c5d9b51a https://gyazo.com/62f6b9f1c624531ad64c44cd170262ef

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I would recommend you to update WPBakery Page Builder and Massive Addons for WPBakery Page Builder https://www.8theme.com/documentation/xstore/plugins/plugins-update/ then you will be able to disable the Gutenberg editor http://prntscr.com/nf9gcv http://prntscr.com/nf9gju

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We moved widgets, static blocks, projects, testimonials, brands post types to the Core plugin. According to ThemeForest rules, all custom post types should be included in a separate plugin instead of the theme.

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Hello,

Please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and required plugins to latest versions https://www.8theme.com/documentation/xstore/plugins/plugins-update/

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Hello,

.navbar-header .cart-bag:before {
    font-size: 21px;
}

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Hello,

Make sure that Custom Metaboxes and Fields for WordPress (CMB2) plugin is activated on your site. This plugin enables 8theme Layout Options for Pages, Posts.
Follow our documentation and update XStore Core plugin –
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

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Hello,

Royal Core plugin is a new one and it is required. Please Install the plugin via Appearance > Install plugins or via FTP (https://www.8theme.com/downloads/ http://prntscr.com/nf539h).

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Hello,

Thanks for using our theme.
Please find this code https://prnt.sc/nd31xp in xstore/framework/woo.php file
if( (etheme_get_option('single_layout') == 'fixed' && in_array(etheme_get_custom_field('single_layout'), array( 'fixed', 'standard' )) ) || etheme_get_custom_field('single_layout') == 'fixed' ) {
and change to http://prntscr.com/nd32po
if( (etheme_get_option('single_layout') == 'fixed' && !(in_array(etheme_get_custom_field('single_layout'), array( 'small', 'default', 'xsmall', 'large', 'center', 'wide', 'right', 'booking'))) ) || etheme_get_custom_field('single_layout') == 'fixed' ) {
Edit woo.php file via FTP.
Also, this will be fixed in the next update of XStore.

Regards

You’re welcome!

Regards

Hello @Ahmed,

Go to Edit your Home page and set correct id – http://prntscr.com/nd3tzq or delete 3 “Product” elements http://prntscr.com/nd3vji
If you need any assistance, please let me know.

Regards

Hello,

If you want to create the multilanguage site you need to use additional plugins:
either WPML (paid plugin) or qTranslate/Polylang (free plugin) and follow the plugin instructions https://wpml.org/documentation/related-projects/woocommerce-multilingual/

Regards

Hello,

Did you edit the structure of the header via child-theme? If so, please check your changes.

Regards