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Problem in theme - by ahmed - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

ahmed

Participant

April 21, 2019 at 11:08

when activate woocommerce problem appear in theme
whem I activate woocommerce home page appear only slider and don’t appear any something else

Please, contact administrator
for this information.

#212737 Copied Theme version: 5.2 WooCommerce version: 3.6.1

9 Answers

Muhammad Zaki

Support staff

April 21, 2019 at 11:11

Hi there,

Thanks for choosing our template. First of all,please, make sure you have fully and correctly installed our theme. What about the demo import? Have you made that? Check all these links please: https://xstore.helpscoutdocs.com/article/12-theme-installation
https://xstore.helpscoutdocs.com/article/34-demo-content
https://xstore.helpscoutdocs.com/category/49-video-tutotials

Regards

#212738 Copied

ahmed

Participant

April 21, 2019 at 11:16

I am sure that I am fully and correctly installed your theme and theme appear good until I am activate woocommerce plugin

#212739 Copied

Muhammad Zaki

Support staff

April 21, 2019 at 12:09

Hi,

What about demo import? Have you imported the demo data after WooCommerce plugin activation?

Regards

#212741 Copied

Rose Tyler

Support staff

April 22, 2019 at 07:06

Hello @Ahmed,

Go to Edit your Home page and set correct id – http://prntscr.com/nd3tzq or delete 3 “Product” elements http://prntscr.com/nd3vji
If you need any assistance, please let me know.

Regards

#212746 Copied

ahmed

Participant

April 22, 2019 at 12:44

I imported demo before activate woocommerce plugin

#212783 Copied

ahmed

Participant

April 22, 2019 at 12:49

I imported demo before activate woocommerce plugin
I don’t know home page correct id
links you put don’t work

#212784 Copied

Rose Tyler

Support staff

April 22, 2019 at 13:26

I’ve added ID’s of your products – http://prntscr.com/nf9i7t (http://prntscr.com/nf9ihf)
Please check now.

Regards

#212787 Copied

ahmed

Participant

April 22, 2019 at 13:46

#212788 Copied

Rose Tyler

Support staff

April 22, 2019 at 13:50

Please check these screenshots – https://gyazo.com/3d70e9b1d38de7f4fd6ec217c5d9b51a https://gyazo.com/62f6b9f1c624531ad64c44cd170262ef

Regards

#212789 Copied
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