Hello,
Please change the color in custom CSS here – https://prnt.sc/obovqp
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Thanks for the reply.
Please delete this custom css code – http://prntscr.com/obokc7 to remove mentioned borders (this demo version was created before the adding new settings for the menu, so borders were added using custom code).
5.4 version of the theme has a bug with “Border width” in Theme Options > Menu > Menu styling > Main menu links. After the next update, you will be able to add borders for menu items via Theme Options.
Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv
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Thank you very much for your kind words!
Have a nice day 🙂
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Hello,
I’ve passed this problem to our developers. They will be able to check it on Monday.
We will let you know.
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Hello,
Please provide FTP access, one of our developers will take a look on Monday.
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Hello,
What mobile and browser do you use for the test?
I’ve checked your home page on Samsung, Chrome browser and do not see the problem.
Which button does not work? Please provide a screenshot https://prnt.sc/
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Hello,
Please check your site now.
Also, watch these videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Do you plan to use WooZone plugin? We would not recommend you to keep enabled plugins that you don’t plan to use (Smart product, Subscriptio, WooZone) because every additional plugin slows down the site a little bit. Here you can find information which plugins are required https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and which are recommended so can be disabled.
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Hello,
Thanks for contacting us.
Theme Options > Shop elements > Variation swatches > Swatch position > Disable.
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Hello,
Thanks for contacting us.
Could you, please, provide URL and temporary wp-admin access?
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Hello,
1. I do not see the problem http://prntscr.com/obmjug or https://prnt.sc/obmk0l > http://prntscr.com/obmk4r
Please clear cache and check one more time.
2. About “billing details” text, have you made changes in template files? Please do not edit files of the theme directly. Provide us with temporary FTP access, we will check why this text can’t be translated using Loco translate plugin.
3. http://prntscr.com/obmjh0
If you find more strings that can’t be translated, provide us with a list of these strings.
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
Edit or Change – http://prntscr.com/obfc9l > http://prntscr.com/obfcfg > http://prntscr.com/obfclc
Delete – http://prntscr.com/obfcx0
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As for me, settings work correctly http://prntscr.com/obdl0w > http://prntscr.com/obdl3a http://prntscr.com/obdlbi > http://prntscr.com/obdlec
Have you cleared browser cache? Do you use Chrome? https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en Try the following extension to clear browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en
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Hello,
I can’t see your settings, provide access to the dashboard – http://prntscr.com/obdd5u
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Hello,
Please provide a screenshot, so I can find the described place on your site and inspect the code.
Use such screenshot maker as Lightshot https://prnt.sc/
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Hello,
Please provide us with temporary wp-admin so we can take a closer look.
Have you cleared CDN cache?
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Hello,
1) Add this code in Custom CSS for page:
@media only screen and (max-width: 992px) {
.wpb_revslider_element .tp-bgimg.defaultimg {
background-color: transparent !important;
}
}
2)
.sidebar-widget .button {
background-color: #3c8f0d;
color: white;
border: 1px solid #222222;
}
.sidebar-widget .button:hover {
color: #000000;
background-color: rgba(78,189,15,0.19);
}
Regards
Hello,
You can disable the parallax here – http://prntscr.com/obbusc Read more – https://www.themepunch.com/revslider-doc/parallax-3d/
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Hello,
Try to create footer using a static block, then you will be able to edit content using WPBakery Page Builder. Here is an example – https://youtu.be/hmsxW5KF9dg
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Hello,
Go to Theme Options > Single Products > disable Ajax add to cart option because the plugin requires POST method instead of Ajax.
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Hello,
We would be happy if you share your experience of using our theme and the support quality you received. You can rate our product and leave a review on Themeforest http://prntscr.com/hg8ibd https://themeforest.net/downloads
Thanks in advance. Have a nice day 🙂
Regards
Hello,
Thanks for the reply.
Add this code in Custom CSS for page http://prntscr.com/obb3bv
.vc_tta-accordion.vc_general .vc_tta-panel-title > a {
padding: 14px 20px 14px 46px !important;
}
.vc_tta-style-classic .vc_tta-panel .vc_tta-panel-heading a span {
padding: 0;
margin: 0;
}
Regards
Hello,
This message means that you need to select the Mobile menu – https://prnt.sc/obb12i As I can see, you are using “Menu” widget to show the menu on mobile http://prntscr.com/obb1ln You can remove the widget and set the mobile menu in Appearance > Menus
Or add this code in Global Custom CSS area to remove the mentioned text –
.mobile-menu-wrapper .mobile-menu-inner .a-center {
display: none;
}
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Hello,
WooCommerce > Settings > Products > Reviews > uncheck the “Enable product reviews”.
Regards
Oh I see, you can change the text using translation files. Install Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , create English translation, change desired strings of XStore theme and disable the Loco translate. For example – http://prntscr.com/oav87g > http://prntscr.com/oav8dh
Regards
Hello,
Thanks for contacting us.
We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
This article will help you to sort out with settings of images – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
We’ve sent “products-electron02” file to your registration email. Go to Products > Import > Choose a CSV file from your computer and click on Continue.
Please note that all attributes will be imported with Type – Select (for example – http://prntscr.com/n2nz08 http://prntscr.com/n2nz51 http://prntscr.com/n2nzdu ) and you need to change the type http://prntscr.com/n2nzsu and http://prntscr.com/n2o009
This video will help you to sort out with Variation Swatches – https://youtu.be/XO-PDvhPypc
Regards
Hello,
Theme Options > Typography > Menu > Customize mobile menu links > Search color.
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You’re welcome!
Have a nice day.
Regards
Hello,
You’re welcome!
Please ignore the warning in this case.
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Unfortunately, I can’t log in. Please check – http://prntscr.com/oakb15
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