Hello,

For which image did you try? What size did you set? Please provide screenshots.
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

Regards

Hello,

Due to weekends, our technicians will be able to check this topic on Monday only.
Here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , they can be downloaded from this page https://www.8theme.com/downloads/ Read more in our documentation – https://www.8theme.com/documentation/xstore/

Regards

Wp-admin access does not work – http://prntscr.com/ottgr1 and you provided FTP access to an empty directory http://prntscr.com/ottgu7
To add an image to the mentioned place on the single product page, you need to copy single-product-content.php file (xstore/woocommerce folder) to your child theme (xstore-child/woocommerce folder), add code of the image here – https://prnt.sc/ottjv6

<div>
    <img src="URL_of_image" alt="5-reasons">
</div>

Regards

Hello, @Webdesignangelo

You can update the plugin manually, download the latest version from this page – https://www.8theme.com/downloads/
or: deactivate and delete the existing version of the core plugin via Dashboard; > Appearance > Install plugins > install core plugin again and you’ll get the latest version;
or follow our documentation and do the update via FTP –https://www.8theme.com/demo/docs/woopress/Plugins/Plugins_Update

Regards

Hello,

On our organic01 demo, Related products are disabled http://prntscr.com/ott9tl , this block http://prntscr.com/otta5f is added as Additional custom block http://prntscr.com/otta8u http://prntscr.com/ottac8
https://www.8theme.com/documentation/xstore/support/static-blocks/

Regards

Hello,

Thanks for using our theme.
Here http://prntscr.com/ott5pm you can set own text via Theme Options > Header > Header layout > Mini cart banner content http://prntscr.com/ott76g
Where exactly do you want to show the text on the cart and single product pages?
We did not test such plugins with our theme officially, so can not provide you with a solid response about this yet.

Regards

Hello,

Structure of code on your Home page was broken, so I’ve recreated it from the demo. Please edit the page now.

Also, please see screenshot – https://prnt.sc/ott2ve The width of columns can be changed automatically, once you change the background image for them, so you need to set the correct width as shown in the screenshot.

Feel free to ask if you have any other questions.

Regards

You’re welcome!

Regards

Hello,

Credentials don’t work. Please check.

Regards

Hello,

You can set Default product sorting to Sort by most recent for the Shop page.
To show all sale items on one page, create a “Sale” category and add products there, then add the category to the menu > https://prnt.sc/otifsk or just create a page with the Products element http://prntscr.com/otigqr
If this is not what you are looking for, describe the desired result in more details.

Regards

We need FTP access (host, username, password, port), not cpanel.
https://prnt.sc/othl8o – it means that the new version of the Royal will be available on ThemeForest soon.

Regards

Add own text there – http://prntscr.com/oth7do

Regards

Hello,

Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
Up-sells are products that you recommend instead of the currently viewed product.
On this page https://bioterra.pt/loja/sementes/leguminosas/feijao-goldoral/ you can see up-sells products, there are no related products because Leguminosas category has only 1 product.
This page https://bioterra.pt/loja/sementes/horticolas/alcachofracynara-scolymus/ shows related products, but doesn’t show up-sells, because you did not set them – https://prnt.sc/otgmvi
It is the correct functionality, which comes from WooCommerce.
Cross-sells can’t be shown on the single product page, you can see them on the Cart page.
Hope this answers your question. Let us know if you have any other questions.

Regards

Hello,

Cross-sells are products that you promote in the cart, based on the current product.
Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Available settings for related products you can find in Theme Options > Single product page > Related Products.
Location of upsell products can be changed in Theme Options > Single product page > Page Layout.

Regards

Hello,

Theme Options > 404 page > 404 page content.
You can create a static block with the desired content and show it on the 404 page via shortcode. For example – http://prntscr.com/oqyhv5 http://prntscr.com/oqyhy6 http://prntscr.com/oqyi0v = http://prntscr.com/oqyi4e + http://prntscr.com/oqyi8p
( http://prntscr.com/oqyif0 http://prntscr.com/oqyiiy http://prntscr.com/oqyio2 )
https://www.8theme.com/documentation/xstore/support/static-blocks/

Regards